Mr. Ahmed is a nice gentleman and has been in business for many years, but this store is in…read moredisarray!! Just tell him what you need or looking for and let him go scavenger hunt for you.

This is my go to hardware store .(When I don't want to run to Home Depot or Loews.)…read more It is family owned and they have always been very pleasant, n ready to help me find what I need.

A brand-new lawnmower blade does NOT come pre-sharpened. Try telling that to the lady that accepted…read moremy blade. She not only insisted otherwise but proceeded to explain the parts of the blade to me. We are NOT idiots. Perhaps when she sees what Greater Houston Sharpening is going to do to the blade, she will become enlightened like the rest of us.

as you walk in and to the right a gossip group figuring out whom will help the next…read morecustomer......today I got stuck with a new hire that was no more inspired than a sunken log....his hair was new age with the slowest moving feet I have ever encountered lucky there was another associate busy in the back stocking that took over....thanks...if there were not customers no jobs....learn to assist, wake up and say thanks

Not all ACE Hardware Stores are the same. I was at the M&D Store in Clear Lake. Prices stupid high,…read moreout of stock and everything locked up. Frustrated left to go to Kilgore's. The cordless drill I wanted was 79 Vs 129 M&D. Accessories, drill bits etc, also cheaper and in stock. PK grill for 389 Vs 499 at M&D. Worth the drive. The staff is very nice.

Awful customer service! Just go to Home Depot, you won't be treated any better or worse, but at…read moreleast you're not paying for a small stores prices were you expect good customer service. I was looking for an item that I received a coupon for, i asked the lady at the front desk( who obviously didn't care and was rude), she asked another guy to help me and he said "well he's looking right at them". Well when he got over there come to find out they don't even stock item that I received a coupon for... in summary I know how petty this sounds but this is a reoccurring problem I've dealt with time and time again at Kilgores to help support a local business and in this instance it's not worth it

Very knowledgeable and friendly. I was looking for a special pot for my African violet plant. But…read morenot only did they have the pot I needed, but I found out more "care and feeding" information too.

I love the nursery and that it's family owned!!…read more A previous customer of mines recommended this place to me. I went to check out his hype and was not let down. During the spring season, they have a small selection of plants. Populars in front of the store and Texas natives in the back. I used to shop here daily after work. Everyone who works here is so sweet and knowledgeable. Joanna who usually waters the plants, she is personable. Every time I'd come, we'd spend a few moments sharing our plant knowledge. I've bought a lot of TX natives. I even came here to landscape the yard with the variety of coleus, caladiums, variegated oregano, flowering plants, and salvia. I really like that they have a garden in the back displaying all the natives that is for sale. I've recommended this nursery to a few of my older customers. Especially the ones who were interested in growing a pollinator garden.

The store has items on their shelves that the shelflife of the items are expiring so you make trips…read moreto the store to buy something then you get back home and the thing don't work because they're not selling the stuff fast enough their business is so slow then you call him and tell him about it and they want you to bring it back up there and traded in I say they all are getting their truck and drive to your house and bring you the item that you already went all the way up there for and trade it in for you that's meet me halfway and they got about 1500 Infested in the building since Harvey flooded the area and the owners aren't doing anything but putting a little traps out here in there they're breathing faster 10 times then they are killing one

Definitely do your price checking before going to the big stores (I.e. Lowes and Home Depot). I…read morehave found some items to be cheaper here.

I love this place. They have the best customer service of any hardware store I've ever visited…read more Helpful, knowledgeable, and kind staff. There is a lot variety packed into this store too. I always find something useful.

I love this neighborhood hardware store. A plus for me is they are locally owned and operated…read more(Support your local business owners) they have a post office inside of it. YES.. that's correct a Post Office and Marissa is very helpful & friendly. All the staff here is well disposed, personable and eager to help. It's super clean and well organize and they have a wide range of quality products.

Absolutely abysmal customer service. I bought a fire pit and the tag CLEARLY said $149…read more When I got the receipt I was charged $165 plus tax for a total of $180 after tax. Young man named Muhammed was checking me out in the Garden Center. I politely stated "the tag says $149". He responded "Yep". Confused I showed him the receipt and said, " I was charged $165. The tag says $149". Again he responded "yep". I asked him why he kept saying yep and he responded "yep, it charged you too much. I guess go talk to people in there" pointing to the main building. There's zero excuse for that. I won't be back.

Fantastic home depot!!!…read more You walk in for a lightbulb and leave with 14 feet of PVC pipe, a new door, two suspiciously sexy sawhorses, and an unexplained desire to start a chicken coop. Every aisle is an adventure -- lumber smells like testosterone, paint samples flirt with your commitment issues, and the tile section? Don't even get me started. The employees? One moment you're asking where the drywall anchors are, and next thing you know, you're in aisle 37, knees weak, learning about load-bearing walls and rethinking your entire life structure. 10/10 recommend.

Carson in plants and Honey in outdoors were both SO incredibly nice and helpful! We experienced…read more5-star customer service from both of them! Would definitely come back to this location!

I used to love coming to this Home Depot because the indoor plant selection was always impressive,…read moreand they regularly restocked with new varieties. Lately, though, it seems like the selection has become repetitive, and I haven't seen many new plants for quite some time. I'd really love to see more variety, especially when it comes to anthuriums and other uncommon houseplants. As it is now, it feels like a waste of time to make the trip only to find the same selection every visit. I've noticed that the Home Depot in Houston Central consistently has a much better variety of anthuriums and other indoor plants. I hope the Bay Area location can improve its inventory and bring back the diverse plant selection it used to have.