Conway Management has been handling the needs of our HOA for the past 2 years. All of our requests…read moreare handled in a timely and professional manner and we could not be more satisfied. They recently went above and beyond and brought to our attention a cost savings initiative that we were able to take advantage of. Many thanks to them for their good work!

As the property manager of my private marina, I have found Conway apparently not well versed in the…read morecovenants of the marina HOA. I experienced and still pending an alleged infraction concerning a garden hose they want removed. . I received a letter that they cite the governing documents as addressing their claim but those documents do not do so as far as I can find. They do not cite any specific covenant. Also other slip owners have the same "infraction"of having a water hose(s)at their slips. Apparently they can but I cannot after 22 years of ownership. Multiple email attempts for them to explain have been met with total silence. I am 79 years old. Previous occasions with others, as a senior, I have been met with an attitude that he is old and not worth the effort. This creates sensitivity to how we seniors are treated in America. I have no evidence or cannot say that this is their motivation or maybe it's just plain incompetence. I told them I am willing to understand their allegation, but difficult to do so when Conway does not respond to emails they said to use with concerns.

id give this company 6 stars if I could! I have rented from them since nov 2023 and have had…read morenothing but great experiences, Gloria has been great with communication, and fast with getting things repaired or inspected! they take good care of the propertys and they are clean! the online portal is an added bonus as it's super easy to pay rent online and submit tickets! one time in particular a hired company came in and inspected our fireplace and the guy was giving me the creeps and Gloria stayed on the phone with me to make sure I was ok until my husband came home! this company consists of great people who care! I could go on but I'll let you experience it for yourselves!

Dawn is very easy to work with! She takes all the hassle out of being a landlord. I'm really only…read morecontacted when absolutely necessary. Her rates are extremely reasonable too.

Shawn Carbaugh and his crew quickly came to the rescue when a tremendous tree fell during a storm,…read morecrushing a large section of our fence. They removed the tree, the branches, and replaced the boards, to keep our horses safe.

Worse hoa people out there. Never getting things fixed in our units. I think they need to go out of…read morebusiness.

If I could give JC Property and the hoa of ridgedale mews a 0 score, I would. These people have…read moreharassed me since I moved to this community and they do nothing to help with real issues. Within my first 2 months of moving into the house, they sent me a letter stating that I had to remove a tree stump that had been cut down a whole year prior to me moving there. No notice was sent to the previous owner. The letter stated that if I didn't remove the tree stump, they would take me to court for violating property rules. I hadn't even yet fully moved in my furniture before all this. I confirmed with a few other neighbors, who had tree stumps in their yards that they had never received that type of letter. I contacted JC property and spoke with Jim, who was very nasty and condescending in his tone. It was no use speaking to him. They continued sending the notices and would not stop. I didn't cut down the tree, so I refused to remove it. I addressed it in another way, so those letters stopped. Then, I put out some furniture items for donation pickup in December. The items were outside for about 2 hours until the donation company removed everything. One week later, I received yet another letter stating that I was violating community rules. I called Jim again, and he said that one of the hoa board members told him the furniture was outside my door for TWO (2) WEEKS! This was a blatant lie, and I told him to tell that hoa board member they are a liar because I had proof the items were outside for 2 hours. My neighbor a few doors down had her items outside for a full day and received no letter. I told Jim that his office and the hoa board members were harassing me, and i am documenting everything they are doing. By the way, I am black, and all my neighbors are white! I called the office again and spoke to Brittany to report a neighbor walking her dog on my property (not her own) and destroying my property due to dog urine. She said the association could do nothing about it. When I asked her what the hoa actually does for us, she said they address issues in the common area (equates to...they do nothing!!). She then began to speak to me condescendingly, the same behavior when speaking with anyone in that office. So the tree stump on the property was worth threatening me with numerous letters and a lawsuit, but the neighbor's pet destroying the same property is my issue according to them. JC Property is horrible!

Moon Ridge was a complete pleasure to work with. They're incredibly knowledgeable and competent at…read morewhat they do. They're thorough, diligent and fair. They are quite capable of representing owners' interests while at the same time assuring tenants are treated fairly and respectfully. I've rented from several groups in my life, and thus far Moon Ridge has been the best.

Moon Ridge is an incredibly poorly run company from a property owner's perspective. The co-owners,…read morehusband and wife, Mark and Susan do not share information with each other so you get totally different storie s from each of them. Mark told me that with a little touch up paint on the window sills and a cleaning, the house was ready to rent. I then received a letter from Susan listing over 30 items which had to be addressed before r ending. She advised me that their handyman would price the repairs. I had someone very knowledgeable dgeable go over the list. It was so petty it was to the point of absurdity. More importantly, there was false information in there about totally unnecessary repairs. If I had not had help, I would have paid for made up repairs. Moon Ridge once confronted with my concerns discontinued my contract. Mark lies in his response to me telling me I had to address the concrete driveway be for renting. This is the he opposite of what he told me. He also mentioned painting the window sills which I agreed would be done. This company is dishonest in my experience with them and also in my experience, very poorly managed with no communication between the owners. Find a more professional company.

We were so pleased to work with Omid to place tenants in our 4-unit rental, he is professional and…read morehas a thorough process. he was able to place all 4 tenants within 2 weeks which exceeded our expectations. we will work with him again

From the owner: At Zima Management, we specialize in providing comprehensive and tailored property management…read moresolutions to property owners like you. Our goal is to alleviate the stress and burden of day-to-day property management while maximizing your returns and ensuring the best care for your property. Listed below are the key services we offer: · Tenant Placement and Screening · Rent Collection · Property Maintenance · Tenant and Owner Portal · Financial Reporting · Tenant Relations · Legal Compliance · Property Cleaning · Real Estate Photoshoot

Communications with residents. Not willing to answer questions or help with issues. Not prompt when…read moreasking questions. Take there time about answering questions and then usually say there is nothing they can do

if there is ANY way that you can choose another place to call home…read more PLEASE choose any location that these people do not manage. The property managers and their "assistants" are well... Sub par, not properly trained and in need of client relations boot camp. I have lived in one the properties they "manage", for 15 years. Its been a nightmare dealing with this company. They take your dues and do... NOTHING. if you fall in love with a property they manage. And find out that MRA is in fact the management company. Fall out of love and Move on... And this is coming from someone that NEVER leave reviews. the 1 star was only used so that i could post the add. it actually is to high.

ALERT: I contacted First Service Residential about getting access to our financial information, and…read morethis is the exact response I got "My apologies that you are not satisfied with the outcome of your request. Have a wonderful day." This is a VERY shady company. I'll see who I need to escalate this to but a very odd way of doing business. There were some other issues I have with the HOA in general, but have nothing to do with the request for information I made, super shady. Anyone local to Northern Harford County that have had issues with this company please feel free to reach out to me. I'm also contacting local regulatory agencies to see about other complaints.

Terrible customer service from this company. More like, non-existent…read more I've emailed FirstService Residential several times regarding a community issue, that's affecting my home, and haven't received any response. This has been going on for over a year - awful experience from this company, and their services team.