Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

Five-star customer service for Brooks Mngmt Co. We were looking for an affordable apartment…read morethrough this management company referred to us by friends who had recently moved into one of their properties. Edward showed us about 7 apartments, almost weekly, and was extremely accommodating and patient with us each visit. Myrna in the leasing office was very helpful when we had questions. We finally decided on a really cool unit in a renovated mansion in Mount Washington and we couldn't be happier. The entire process from viewing rentals to communicating with Edward, Myrna and Leslie went smoothly and continued throughout the application and approval process. We moved in yesterday and they had cleaned and spruced up the place and left us a bag full of move in goodies with a welcome note. How nice! So far things have been ideal. I will update this review in 6 months to rate the place, management and maintenance but I expect it will still be five-stars if my first impression is any indication of how this company does business.

Inquired about some listed properties for friends daughter moving to the area for college. Just to…read morefill out an application they charge a $55 fee. What a scam. It doesn't cost that much to do a background + credit check, unless the property managers are shaving some $$ off for themselves. That's a good little haul just to run applicant credit. People can run their own credit check for free, but of course they won't except a credit check from Equifax, TransUnion, or Experian.

I had been using another (larger) company for tenant placement services. They were unsuccessful, so…read moreI reached out to Maryland PMC blindly not knowing what to expect. Francis answered the phone, I explained what I was looking for, and within a few hours, my home was listed and we found a great tenant in a few weeks. From the time Francis answered the phone to the time my tenant had signed the lease, their service was responsive, professional, thorough and transparent. I strongly recommend Maryland PMC for all of your property management and tenant placement needs!

My parent's home was managed by NewFi. The tenants they found and the quality of service is…read moreexceptional.

Lived here 8 years. Best reviews are from 5-7 years ago. They sold the building and new owners…read morecompletely ran it into the ground and abandoned it. RUN. I loved it when I first moved in but it's gone to hell in a hand basket

I currently live at 817 St. Paul, and while the building has so much potential and it's in a great…read morelocation, the management has been absolutely terrible. As I write this, it's currently day 3 of the NINTH OR TENTH elevator outage since I moved in about four months ago. The only communication they'll ever give is "we're aware of it," but will drag their feet on repairs (it's been out as many as four days in a row) and not fix the underlying issues causing the problem. This is unacceptable for a 8-story building where people rely on the elevator to reach their apartments. The "24-hour emergency maintenance" they advertise is deceptive, it's someone (maybe, sometimes it take several times calling for them to even bother to pick up) answering the phone and saying there's nothing they can do outside of business hours. If you put in any maintenance request, it will be closed under the excuse of "we're currently only performing emergency maintenance." I have had soggy spots where water is coming through my windows, walls, and ceiling (and electrical issues in that same wall!) for about two months, and I'm still waiting for them to send somebody to take a look at it.

I would like to take a moment to express my sincere appreciation to Victor Guerrero. It is truly a…read morepleasure to work with him. His professionalism, prompt responsiveness, and thoughtful approach with clients, tenants, and vendors reflect the highest standards. Victor consistently demonstrates initiative and composure under pressure, always finding effective solutions to any challenge. Well done Victor !!

Roger has been an excellent property manager. He is consistently responsive, professional, and easy…read moreto work with. Whenever issues arise, he communicates promptly and follows through to ensure they are resolved. His reliability and attention to detail have made managing our property a smooth and stress-free experience. I would highly recommend BMG to anyone seeking a knowledgeable and dependable property manager.

It is the best apartment complex I have lived in since moving to Baltimore 15 years ago. The…read morecomplex cares about its residents by for example, caring about our security. Their apartment buildings feature locked entry doors and our recent digital Nest X Yale polished locks are unbelievable! Not only did they install these locks for free, but they also installed a completely new Nest thermostat! On top of which is accompanied by a variety of state-of-the-art performance plugs to improve electric current efficiency. I can change the temperature of my whole apartment with a few clicks on my smartphone! As well, I can change the combination of my apartment door's lock with a just a click on my iPhone. To say the least, this new system has radically reduced my electric bill while also making me feel safe and secure! In 2018 the complex installed a premiere gym with every piece of equipment you could think of! Accompanied by such are two grand-screen flat screen televisions with full access to cable and online streaming channels such as Netflix, Amazon Prime and more! Our apartment leasing company UDR, is extremely helpful and has made extremely amazing improvements to our complex. I now drive into a completely repaved parking lot (with additional spaces now available!). Likewise, they have made immensely beautiful roof replacements and have made sure every tree surrounding each and every one of our apartments is well within range. With some amazing storms this past summer, not even a leaf has grazed my window. Our new community center is amazing and provides free events, coffee every morning and treats to any one who stops by! Their immediate (underscore) responses to ALL maintenance issues are out of this world. Last year I had a simple sink/drainage issue . I but had to login to our easy apartment complex and UDR server for making a request that they check it. Not even two hours later my problem was completely solved! Not to mention, when I had a minor problem with my washing machine, they completely replaced it. All and all, I have to say that the rent for my beautiful apartment, furnished with extensive granite within an amazing kitchen and bath, is well within reason. I am so lucky to have found Rodgers Forge and I encourage everyone to come and live in this quaint, safe and beautiful neighborhood!

Beware , the parking fee to park at your building is $45 a month unless you park in the street …read more And its not easy to park in front of your building because no one wantss to pay the $45 a month . They save that info until you are about to sign. Trash charge also! Both added on to your monthly unless you decline the parking!

We stayed at Mt Vernon Flats for five months while relocating to Baltimore for work…read more Roman and his team were fantastic! They were always quick to respond and quick to take care of any issue. The registration, check-in, and monthly payments were all automated and easy to use and navigate. The space was cosy but roomy enough for two of us, and the place was fully furnished with an outfitted kitchen so we could easily cook any meal if we wanted to. I recommend Mt Vernon Flats for anyone needing a furnished place for a week or months.

Wonderful, kind, responsive landlords with very well-maintained properties! Would highly recommend!!read more