Quick set up with a quality jumper. The office could be a little bit more professional as well as the delivery guys but they did great work. I found it weird that we had the Jumper booked to a certain time, but they asked us to deflate it an hour in advance so they can pick it up. They did not come until an hour after pick up so we could have left it up to her more time. I would suggest discouraging asking for a tip multiple times. Let people tip you if they want to. Asking for a tip time and time and time again is Unprofessional and uncomfortable. read more

Need a bouncy house? Bay to Bay Jumpers delivers, both literally and figuratively. We paid a deposit, they came (early) and set it up and came and picked it up (with a little bit of a grace period). This is not their first rodeo, so they knew what they were doing and were able to help us move furniture around as not to completely ruin our trees. The bouncy house was huge with a bball hoop and slide inside. It was big enough for about 12-15 5 year olds - it was quite massive. They were professional, quick and easy. My five year old and his friends had a grand ole time, although I didn't realize that bouncy house for five year olds is the equivalent of fight club/mma cage fighting, but, hey, what doesn't kill ya makes ya stronger. read more

Bay to Bay Jumpers - Party Supplies Near Me

Fantastic service for my son's 7th birthday party! Liang was super helpful with getting everything set for our party and the delivery and set up was prompt and just what we wanted. The kids had a blast for the entire 3 hours! read more

Bay to Bay Jumpers - Bounce house fun! - Party Supplies Near Me

Communication with this vendor was fantastic. In advance of my event, Liang clearly answered all questions I had and was transparent on pricing. On the day of the event, he was available via text. The folks who actually dropped off the bouncy house and set it up were also easily available on text/phone and responsive. They showed up to the park on time, set everything up properly, and came back promptly to take it down. Liang followed up the next day to make sure all had gone well. I was a big fan of how easy this was to arrange, and my preschooler and her friends were big fans of the bouncy house itself :) I'd absolutely use Bay to Bay Jumpers again. read more

Bay to Bay Jumpers - Party Supplies Near Me

Great customer service! Everyone was friendly and my jumper showed up on time with no issues. Ill use bay to bay for all my future parties. Definitely recommend! read more

Bay to Bay Jumpers - Party Supplies Near Me

‍ is all I have to say. They kept talking about quality like I was going to purchase the jumper but I was just looking for rent it for a day. They asked me for proof of competitors pricing, trying to force me to tell them who offered the lowest (which I didn't, I keep privacy for all business relations) and even with proof (name crossed out) they still said that they couldn't do it. I did the work to get competitive pricing because they'd say they'd honor it but didn't end up honoring it ‍ RED FLAG the only advantage with this company is they responded pretty fast. Even if they said no from the get (and not have promised they'd honor pricing) I probably would have gone with them just because we were engaged in chat the most. But if you can't keep your word, you can't earn my business. ‍ read more

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Liang and the team was amazing. Liang made it very seamless with on immediate responses and was very accommodating to last minute requests. We rented a 5-in-1 jumper for my child's birthday party event and the kids loved it. Equipment was in great and clean condition which is a plus. Driver dropped off and picked up the unit in a timely manner. Would definitely come back for jumper rentals, will look into other services they offer for my next event! Thank you Liang for everything! read more

This was my first time renting from Bay to Bay jumpers. After messaging several other businesses and some not even responding to me, B2B jumpers texted me seconds after I inquired about a jumper. Really professional and even though their prices were a little higher then others I decided to go with B2B because they were straight forward. Their website was really helpful with deciding what jumper I wanted to go with. Definitely will contact B2B next time I need a jumper read more

Liang was super helpful for a last minute jumper rental for a community event. The jumper was timely and was able to withstand the SF wind very well. The delivery team was super helpful in securing the jumper and making sure we would have no issues once they were gone. I will definitely be renting from Bay to Bay Jumpers again. read more

I called from Yelp and got in touch with Liang the day before I needed the bounce house. He was able to set me up, confirm insurance coverage for Berkeley, work with the driver to arrange delivery in my time window, and was overall just awesome and responsive. The drop was on time; the team that set it up was friendly and professional. Also, I didn't need to wait around at the park for pickup; they were cool with me just leaving it there. Payment was fast through Zelle and felt professional. Amazing experience and will 100% use them in the future. read more

Super easy transaction and the kids loved their SpongeBob jumpy house! Thank you, Liang!

I would highly recommend Bay 2 Bay Jumpers. Great service. !! On time deliver. The kids loved the C-5 jumper

Great communication immediately was contacted by owner and they arrived on time! Great service the staff were very friendly , bounce was beautiful. read more

These guys were so accommodating. I really appreciated their professionalism. My kid and his buddies LOVED the water slide!

We reserved a Hello Kitty bouncy house for a event in Mountain Lake Park shelter in SF. Their crew was able to find the location and start setting up even though I myself was not able to be there exactly on time and we easily communicated over phone and text - if you can't describe something just send a maps image and circle it! The kids loved it and used it literally all day from setup to pickup. Parents were able to socialize and have a good time... while kids were well contained and easy to keep an eye on. Highly recommended and my daughter loved it! read more

Incredible service and product! Can't recommend it this bounce house company! Really happy with the result! Even adults had loads of fun. read more

Bay to Bay Jumpers - Party Supplies Near Me

I actually did not book with Bay to Bay Jumpers, but I am leaving a great review because they responded quickly to my questions and followed up with other questions so that I got a complete picture of what I was going to receive. I didn't use them because my event was in San Mateo and I was concerned about Saturday traffic from their location in Alameda. read more

We just had a party in the middle of January so I wasn't sure if the weather would be warm enough or not so I had to call in last minute to reserve a bounce house. Tech is very friendly and set everything up for us on short notice. Eric who delivered the jumper arrived around 9am and set everything up for us. It was easy peasy! Eric asked us when we would be done for the day and I told him 6pm and they arrived at 6:30p to take everything down. I highly recommend this company! Now that I know they have many, many character's and sizes to choose from I will try and plan ahead of time for the next party. The jumper arrived early so my boys were playing on it while I was decorating and setting up for the party. It worked out great! The jumper was nice and clean. I checked it out before my kids climbed in. read more

We needed a jumpy house last minute and called Liang. He was quick to respond and helped me get a bouncy house in our price range. They showed up and set the bouncy house when they said they would be there and we right on time to pick it up. I would recommend Bay-to-Bay without any reservations!! read more

I reached out to Liang and he was super communicative. The day of the event, there were some delays due to issues at the warehouse. However, I very much I appreciated he reached out and I was able to plan for it. In addition, he offered to have the timing shift out bit which was helpful. I will use them again next year. read more

Was very easy to book a jump house! The scheduler is quick to respond! We scheduled it for the next day. We had a ton of fun in the jumper it was clean and was a great party addition! Great for adults as well! The jump house did arrive an hour late which didn't affect our party in particular but I would suggest yo ask for an earlier time in the day so avoid that! Thank you! Would use again! read more

This business helped me out so much! They have the best service and arrive promptly on time!!

Bay to Bay Jumpers was great! Booked their Hello Kitty jumper for my birthday and me and my friends loved it! Liang was so nice and he made the booking process quick and easy. His guys showed up within the time frame they gave us impeccable customer service and laughs. Very happy I found them as they'll be my go-to from now on! read more

Many businesses should take notes from Liang and his wonderful communication skills. Every message I received from Liang was very professional and detailed. I had many questions for Liang and not once did I feel rushed or obligated to rent from them. Even though I did not rent any jumper from Liang I hope to do so in the near future. Again Liang was very quick with his responses to my concerns. read more

Bay to Bay Jumpers has excellent customer service. They were helpful when I had to reschedule my party due to weather, were right on time for setup and pick up and use Venmo and a quick online form to book. The only thing I wish they had was more plain bouncy houses. My kiddo had a great birthday! read more

I called to request a jumper for a birthday party, as you probably are about to do. The lady on the phone confirmed my phone number, date, address, and timeframe request. She said the driver would call to confirm either the night before or the day of our party. I got a call from the driver later that same day, confirming my date, time, phone, and address. He said that would be no problem, that I would be the first stop, and they had our requested jumper in their Alameda warehouse. I didn't get a call the night before our party. I didn't get a call the day of our party. The bouncer never showed up. read more

First off, they don't (ever) answer the phone, preferring (always) to text. So, if you've got several questions about dimensions or delivery/pick up, thats potentially your first time sink. I had to ask 3 times to get the texter's name. I was told it was "TECH"... When I pressed for "TECH"s last name or receipt, TECH cancelled my "order." They take cash only, upon delivery, and refuse to give the renter any sort of receipt via email or otherwise. Therefore, ZERO accountability, should they not to show up for any reason. This is a completely OPAQUE, shady business here. Buyer beware. read more

Unreliable & non-responsive! Despite confirmed reservation the jumper never arrived! I contacted Bay to Bay Jumper to reserve a jumper for my daughter's sweet 16 birthday party. I spoke with a women by phone and by text two days before the event and she confirmed my reservation. The day of the event the jumper never showed up! I called and texted the company many times with no response. The voicemail message leaves an alternate number to call; I called and the man who answered said he's "just the driver", I wasn't on his delivery list and he can't help me. He was rude and unsympathetic. This was suppose to be the main activity for the 20+ sugared up teens I was hosting. My daughter checked several jumpers companies and had specifically picked out this company because of the 5-in-1 jumper combo; she was so excited to have it at her party! As you can imagine she was extremely disappointed that it never came, and I was left trying to entertain a bunch of hyper 16 year olds. I have yet to get a reply from anyone at the company (besides the driver who would not help me.) Extremely unprofessional!! I will NEVER use this company again!!!! read more

Unreliable, terrible communication, unprofessional. I contacted Bay to Bay Jumpers through their website on November 28, 2013, 3 weeks before my event on Dec 20 and got an immediate email confirmation about my order. (Great.) I replied the next business day (Dec 2) to their first email to ask a few simple questions - setup/tear down time, power supply, etc. They never got back to me. Fast forward two weeks - it is now 1 week before my event, and I still hadn't gotten a response to my questions that I sent via email to Bay to Bay Jumpers, but I figure, hey - it's still a week away. They should be able to get back to me with plenty of time about my simple questions, right? Wrong. I called and left multiple voicemails, sent emails, even submitted a new order via their website and didn't hear a peep during the entire week leading up to my event. No emails, no calls, no response whatsoever. I wasn't sure if they were going to come or not! The day before my event I ended up going with a different bouncy castle company (one that was friendly and reliable - thanks, Yelp!). The best part: The morning of my event, as the other rental company is setting up the bouncy castle, Bay to Bay Jumpers decides to FINALLY give me a call to ask if they were supposed to set up a bouncy castle for me. Very funny. Needless to say, I will not be contacting Bay to Bay Jumpers again. read more

Pros: clean jump house that was fully functioning. Cons: Made an appointment on Monday for a party on Saturday. They don't do pre payments and there wasn't an electronic confirmation - just a person named Tech who confirmed my reservation. He said they would call the day prior and confirm the window of time for delivery. Friday came and went and on Saturday I called throughout the morning asking when my jumper would be delivered for my noon party. No answer and no return calls from my messages or texts. A friend eventually gets in touch with a person who says there is no record for my delivery. I eventually talk to someone who says my delivery person was in an accident. One person says they can't make it happen- someone else tells us they will - but won't be there for an hour or two. I don't know what to believe - but I spent a very long time trying to work this out - and the jumper didn't arrive until at least 1:30 which was long after my party started. The jump house wasn't exactly as we requested and they didn't even have an extension cord - so we had to dig around for one. I am incredibly disappointed in their service and wouldn't use them again. Had this been my child's birthday party - it would have been practically over by the time they arrived. read more

BEWARE!!!! They didn't show up at the scheduled time, 2.5 hours late. POOR communication! Order change at the last minute. POOR excuses! I ordered 2 weeks in advance for a kids party on Sat, Nov 10. They called me on Fri, Nov 9, to confirm the time and address. I spoke to "Tek." Everything was all good. Then he called me back at 4pm and left a mssg saying that the "Mickey Mouse jumpy I ordered had a hole in it and could they switch me to another one, like Winnie the Pooh, and they would give me a $20 discount." So, I was okay with the change since things happen and they called me right away. The morning of the party, they don't show up at the scheduled time. I had to blow up their phone and they finally called me at 1050am and said they were on their way. They didn't arrive until 1135am. I had 15 kids waiting at the party. The drivers arrive, and immediately started saying it wasn't their fault. They only get the schedule and drop the jumpy's off. So, I had the driver call "Tek" because they told me he is responsible. Tek gets on the phone, and his excuse: "One of my drivers called out sick so I had to have my other drivers add these stops to their route." I asked him "WHY DIDN"T YOU CALL TO TELL ME to let me know???" His reply, "Uh, sorry." I yelled at him for a few minutes and demanded he give me a discount, which he did, another $20. I went with this company based on Yelp reviews, and unfortunately, it was the first time I was let down. :( read more

Because of the other Yelp reviews, I was very nervous to use this company for my daughter's 3rd birthday. She wanted a mermaid party, and Bay to Bay Jumpers has a mermaid bounce house. I was having a lot of little kids over, so I needed it to definitely show up, and I was nervous to read that sometimes this company does not come on time (or at all). But in the end, it all worked out great. A little about our experience: I was immediately able to get in touch with Tek on the phone each time I called. For my initial call I left a message and he returned my call within five minutes. I mentioned my concern about the previous reviews and he told me that I was probably confused with another bay area jump rental company (or that the yelp reviewers were confused). This is not true, because they specifically mention the name Bay to Bay Jumpers in their review. So I let it go, but I was concerned. About the appointment process: we talked about what jumper would work best for us (they have photos of all jump houses online), Tek recommended a few but we needed the mermaid bounce house (which worked perfectly in the end for us), he confirmed the date/time and the availability of the jumper, and that was it. It was less than five minutes in all. (That is the reason for only four stars-- it feels really loosey-goosey-- no confirmation, nothing in writing, no contract, nothing.) One thing that might make it feel more legit would be if the reservation system was more formal. You don't put down a deposit, you don't write down your information anywhere (leaving room for error in my opinion), and it feels very unsure. In any case, the driver called the day before to confirm, which was reassuring. They came right on time to drop off and pick up. The jumper was great quality and worked perfectly all day. Thumbs up for it in all. So it worked out in the end, but I was nervous until it was in my front yard. Also, one more negative-- the guys showed up and quoted us the wrong price (more than Tek told us). They said it would cost more if we used a credit card. When my husband pushed back they said they were only kidding. Then they tried to give my daughter $5 for her birthday (which we declined), I think they felt guilty. It was a strange moment. read more

I've used Bay to Bay Jumpers a few times now (for my 4 year old's birthday, Memorial Day holiday, and most recently for Labor Day). The gentleman that confirms the reservations has been absolutely fantastic - friendly and highly responsive. The jumpers themselves are of excellent quality! Clean and in like new condition. I like that they have so many different ones to choose from, with all the cartoon characters the kids love. They also have cool concessions to choose from, including a popcorn popper and cotton candy maker. Awesome! The only issue I've experienced with them was concerning the drivers. They arrived earlier than expected the morning of our party and seemed less than accommodating. I asked that they return between 8-9pm to remove the jumper and they didn't show up until 10:30pm. Nonetheless, I recommend them and will likely use them again... read more

I have been using Bay to Bay Jumpers for the past 3 years and I LOVE their service. I plan a fair amount of birthday parties and sometimes I decide at the last minute to get a jumper. Tech is ALWAYS friendly, professional and accommodating. I keep their business card in my purse and recommend them to everyone I know. They are always timely and the price is extremely reasonable. I enjoy that they come early enough where my daughter has time to play in the jumper while I set up for the party. they ask what time the party ends and come to pick up the jumper when they say they do. They have a large variety of themes and sizes and will accommodate you even if you're doing something last minute. The call before they come to drop off and pick up. I highly recommend this company to EVERYONE and they even have other items to rent so check them out. You will not be disappointed. read more

Excellent selection of bouncy houses. My daughter wanted a Frozen themed party and they had a great bouncy combo with a slide. Insider tip...the slide is worth the extra money!! All-day entertainment for the kids. Good response to texting. This seems to be the preferred method of communication. read more

They are completely AMAZING! I work for Boys and Girls Club of San Leandro at Hesperian School in San Lorenzo, CA; and they totally hooked us up for the End of the School Year Celebration! The kids had a blast, and we are super thankful that they were there to help us out. The staff that came to set up everything were super patient, showed us how to use the equipment, and were very prompt and on time. They were completely professional. I would MOST DEFINITELY recommend them to others, and will use them again for our future school events. One of the best and easiest companies to work with! :) read more

Usually I'm not one to get on here and write a review. But Bay2Bay Jumpers truly deserves this review. I'm soooooo glad I found Bay 2 Bay Jumpers!! Let me start from the beginning..... I called a different jumper rental company back in April to confirm a Hello Kitty Jumper for my daughter's 3rd birthday. So the last week of June comes and I call the place to confirm. Well the "owner" never called me back. So I leave one last message saying I need to cancel. Shocking, he called me back within 5 minutes trying to get me back. Too late. I had already called Bay2Bay Jumpers and spoke with Tek. He let me know the jumper I wanted was rented already, (bummer) but he had a hello kitty jumper that was a little bigger. So I asked what is the price difference... 149 dollars (total cost of this jumper is going to be 249.00) ?!? Well I was shocked when I heard the price but Tek explained that the c4 I was getting has a slide, basketball hoop, climbing wall n a jumping area. So I decided I better take this. Tek took my contact info and said someone would be calling to confirm during the week. Thursday night I received a text from Henry confirming time and date. Henry asked if it was OK if he dropped off the jumper around 8 a.m. Sure, no problem I'll be home. :) Henry called me Saturday morning around 805 saying he was a few minutes behind (no big deal but thanx for the heads up) Just after 830 Henry and the new guy show up (sorry dude, I never got your name) They got the jumper up super quick. They said they'd be back around 5 to pick up the jumper, when they got there it was closer to 530. My daughter ended up LOVING this giant jumper. She even cried when the men Came to pick it up. I definitely recommend these guys. I'll definitely call these guys again!! read more

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As others have said - great company to work with. I was hosting a 3 year old's birthday. Bay to Bay were very patient as I sent email after email trying to reserve a jumper only 2 weeks before my event. Not their fault, there just wasn't much left that close to the event. I know better for next time. Anyway, they were responsive and delivered and picked up - without a problem. The only glitch was I tried to email them the day before to ensure it would arrive on time. Never heard from them. Then with all the other details of the party, I let it go and prayed they would show up. My arrival time was quoted as 8-10am. At 10:30, my wife started to worry. I realized I had given them my cell phone number and not the home number. When I checked for messages, of course they had left 2 trying to confirm the morning of the event. I called them back and they came right over. Plenty of time before the party. Everyone had a good time and the price was reasonable. The only suggestion I would make for Bay to Bay is - get a GPS. People can't confirm mapquest directions over the phone while trying to get ready for a party. :) read more

Got a quick and reasonable quote for our bouncy house rental, and Brandon also helped me to get a great deal on some additional concessions. They showed up early to set up, and were packed up and gone with no hassle at the end of their time. Couldn't have been easier, I highly recommend them for price and service. read more

We've rented for 3 years from Bay to Bay Jumper for our summer splash days and Halloween Parties. They are really fantastic. Drivers are very professional. They do their job, can all speak English well - get in and get out. As you can tell, I'm really satisfied with them. They called before they came which I appreciated. And when their big truck shows up, all of the kids go crazy! This is how we do it in Funktown baby! read more