I cannot believe this doctor office is only rated 2 stars!! Every person I have seen there are…read moreexcellent!! Dr. Dutta is our primary; she is very caring and concerned for our well being. All technicians, nurses, assistants, and the front office are all excellent!! Susan Guidry

Went in for rash and eye swelling. They immediately…read morebrought me back and gave me a steroid shot. I was so very impressed by the doctor and the nurse that treated me, Morgan. Entire experience was much better tHan I expected.

I am filing this complaint due to a highly concerning series of events during my recent emergency…read moredepartment visit. I experienced medical negligence, unprofessional conduct, and poor infection control practices that warrant immediate review. I came in with chest pain. After cardiac issues were ruled out, no further testing or treatment was offered, even though I was still in pain (later confirmed to be severe heartburn). I was discharged without receiving any appropriate relief or care for my symptoms. The nurse who placed my IV blew a vein in my arm and caused visible bruising and pain. I was later handed discharge papers--but still had the IV needle in my hand. I had to return to the charge desk and alert them. Only then did the nurse reappear and take my vitals again, acting as if I hadn't already been discharged. Even more concerning, my blood sample (drawn during IV flush an hour prior) was still sitting out on the exam table. When I asked about it, the nurse simply tossed it in the sharps container. My urine sample was also left out in the open. I had to ask what was happening with it. The nurse responded that since I had told them I wasn't pregnant, they "didn't need it anymore"--but no one had informed me they would be discarding it, nor did anyone properly dispose of it until I asked. The level of care was sloppy, unsafe, and deeply unprofessional. My husband was present for the entire visit and witnessed each of these failures firsthand. Kaitlynn

They are pretty terrible at communication and force you to use my chart for everything. You cannot…read morejust simply call and get an answer. Also they will take up to 5 days for a refill request with no option to speed up in an emergency when you have run out. Office workers have zero customer service skills and are unnecessarily rude!

Well, it was Franks day to soldier up and accept his CV19 vaccination. So I put on my fatigues ,…read morelaced up the boots and put my kevlar helmet on and made my way to KAISER. Now I'm in the parking lot, take a deep breath and walked into the lobby. Greeted by a doctor and then I was told to check in which took a minute. The wonderful nurse informed me to go down the hallway for further directions. The new nurse showed me to a room or the injection room which I entered. 10 seconds later it was all over. Only thing left was to get my sticker and wait 15 minutes and then Adiós Amigo! The folks at KAISER have the system down and that's much appreciated not only for me but the nervous people all lined up. KAISER since taking over for Group Health have really stepped up the game for health care in Washington. I've been very satisfied with my health care over last several years. Thanks Kaiser!

I like it here! the staff is friendly, the doctors are knowledgeable and I have had zero issues.read more

Best lab in the area. They are fast and efficient. The Phlebotomist's are excellent. Painless blood…read moredraw!! No appointment required. The waiting area is very relaxed and pleasant. Just sign in and the staff will be with you in minutes.

lowkey trash....had to literally remind the doctor to send a prescription for uti meds after it…read morebeing CONFIRMED I had a uti...crazy when they know uti's can lead to sepsis if untreated and I can only get the antibiotics at the doctor....said it was bv when I fucking knew it wasn't...I know my fucking body. never again shout out to the MultiCare in gig harbor for taking care of me WAY better and faster and efficient

Typical VA contractor. Shitty facility, apathetic staff and long wait times…read more Very disappointing and sad place to go.

This review is for any veterans seeing Dat Duc Tran for any type of injury compensation claim. Be…read moreextremely weary if you tell this man what you do for work during your appointment. I work as an electrician and he took this bit of information and ran with it. I have a knee injury that requires surgery which has been confirmed by multiple non-military associated doctors. This injury occurred in the military and was continually dismissed for 5+ years then when I got out I was depressed and never sought treatment. Now I have been attempting to have the VA be responsible for my failing knee, he has assisted them in once again provide disgustingly, subpar medical treatment. His belief was that me being an electrician allowed him the liberty to make extremely vast assumptions about what my job entails. He afforded himself the ability to know every detail of what I do, from operating heavy equipment to moving over-sized materials. I work as a maintenance electrician now, was a commissioning agent before and have not done any of these things since leaving the military. When did I do all of the things he mentioned in my report that could have been the actual factors leading to my knee injury? While I was in the military, immediately following my two week LLD period where I was continuously denied any follow-on treatment. Please, be weary of the liberties you allow QTC to take with your job descriptions. QTC, please kindly do not assume what someone's day to day life is like when you are writing medical information and opinions about them that can so extremely affect their lives.

Grouchy old woman for reception, zero respect and makes you feel like a complete inconvenience just…read moreby checking in. Medical staff seem overwhelmed and lack bedside manner; your medical concerns are of no concern to them. Walked out without care after being triaged for back pain then stuck in a hard chair in the hallway for an hour and 45 minutes without being seen, my needs were not met and I left in more pain than I arrived. The hospital medical director should be held accountable for their low standard of care. They make you sign a document stating you have the right to be treated with dignity and care then abides by none of it.

I visited urgent care Port Orchard May 2nd 2026. My right ankle was swollen and painful. I went…read moreinto an exam room and the doctor came in I think his name was Dr McKinley. I started to take off my shoe and sock to show him my ankle I had not injured it and I don't have diabetes. It was just my right ankle and my right foot. Before I could get my sock off he walked out of the room saying maybe you kicked your dog too hard. And he was gone. I was checked for a blood clot and given an x-ray when I got my discharge papers I was given four pages on opioid addiction. I was not trying to get pain medication I was concerned about my ankle being that it was just the one. I set my car and cried after I was discharged. It was really really painful.

Waiting periods at St Michael Wound Care have gradually increased over the past few months to…read morewaiting 1 hr to 1.5 hrs to beyond appointment times. There is a sign at check-in regarding "short staffing", which is chronic throughout St Michael medical facilities. My understanding from discussion with Wound Care staff is chronic understaffing of nurses is the problem. In my view, St Michael should assign temporary floater nurses from the main campus or hire travel nurses to augment Wound Care staff. However, I have been told that St. Michael executive management will not support either approach because Wound Care is an outpatient facility and not a priority. At present there are four vacant RN positions at Wound Care. Until sufficient staffing is addressed, lengthy delays in patient care will be a continuing problem. Lastly, the current RN staff at Wound Care are excellent and try hard to accomplish their work under adverse staffing conditions.

This place is a dangerous clown show. After going here and following their protocol, my wound…read moreworsened to a level that it spread to my bone and my legs were rendered useless. They set me back months. I hope to be able to stand and walk again. Never go here.