Today my wife picked up her two dresses only to find rat poop all over them. They also had two…read moreholes that were not there before. When she made her complaint the lady that does alterations starts yelling then speaking her Vietnamese language in front of other people. They are extremely rude and unprofessional. We will never go back there again.

very rude and horrible customer service. I took a dress to get alternated and it had rat poop all…read moreover it. there was also two holes on the dress that were not there before. after I asked what happened the lady Ana said to pay 80.00 and started screaming in front of a lot of people. then she spoke Vietnamese with her coworkers. we will never go to this place ever again. there is many other places that do great work and not over charge. especially when the made a mistake and ruined a beautiful dress.

Lily is so sweet and AMAZING at what she does!! She used to do all of our alterations but she got…read moreso popular with gowns now that's all she does. Very high quality.

I had a very disappointing experience with this alteration shop. I stopped by on a Monday afternoon…read moreduring their posted business hours to ask if they could take my measurements for a dress I was planning to order and possibly bring to them for alterations if needed. The door was locked, and although someone was clearly inside, she refused to come to the door or even ask what I needed. She wouldn't open the door, acknowledge me, or offer any assistance whatsoever. I wasn't asking for a complicated service, just a simple question about taking measurements and the complete lack of basic customer service was shocking. The interaction came across as extremely rude and unprofessional.

Sam has done an amazing job with altering my clothes. 10/10…read more He does amazing work, and has reasonable prices.

I took a night gown for alteration and he said I should return the dress to the store because the…read morefabric would be impossible to make an alteration. I took to another place in League City and the lady made an incredible job.

They always do fabulous work at reasonable prices!!! * Note:…read morethey close at 3pm on Saturdays...NOT 5pm like it says on Yelp!

Good service, quick, professional and reasonably priced. Quick turn around. Good communicationread more

They're VERY nice, good customer service!! I've had shoes repaired & alterations done, & I've been…read morepleased, so I always come back.

Shoe repair done quickly (5 days as promised ), quality workmanship, pleasant and cordial service…read moreand most of all at a price far lower than I expected! Everything you want from a business.

This review is subject to an update, as I await the tailoring on my tuxedo and the accompanying…read moredinner jacket. Meanwhile... I came here because of the commercials from the (obvious pack-a-day smoker) dude who told me "You're gonna like the way you look." My tux is more than 25 years old and it was time to refresh the wardrobe. First, I made an appointment here a week in advance. Lucky me, I get the new guy. During my fitting, two people ordered him to go check someone out. After the first 10-minute ordeal with another customer I just flat-out told him "With all due respect, man, I have an appointment. I have a schedule to keep. What the hell?" He was very apologetic. My wife, meanwhile, interrupted another appointment with the manager to say "What the hell?" They assured me it wouldn't be a problem again, but ... what the hell? Another dude walks in and says "Check them out!" And my wife raised holy hell ... as she should have. I got fitted -- it took 45 minutes longer than it should have -- despite the veterans picking on the new guy who was helping me. The tailor seemed worth his salt, and I hope that's the case. But the worst part was our checkout, which was more than $1,000. "Ma'am?" the guy (who ordered the second checkout) said to my wife. "I'm really sorry that you heard that. I know you heard one thing, but I meant something else." Here's the deal, Men's Wearhouse: My wife was born in Manhattan and raised in the Bronx. His effort not only was a classic "pissing down my back and telling me it's raining" type of thing, she now thinks of him as a used car salesman. His attempted lie was a pathetic attempt. And that's not a good thing. Your company has spent millions on marketing. Your reviews at this location are horrible. I also happen to know that your company isn't in th best financial shape. Get rid of guys who act like car salesmen. Hold them accountable and treat your customers as if they are important -- not just in your words. You're welcome.

Tried to call to get some information on a tuxedo rental, wedding is in 3 days and hadn't heard…read moreanything from them about pickup. Called twice, first one nobody answered, second one someone picked up, took my name and put me on hold, I waited for about 30 mins before giving up, no update while on the phone or anything about why it was taking so long, fairly sure they completely forgot about me.

I am fairly new to this area and was needing some alterations prior to a cruise. I took in 2 pair…read moreof shorts, a sweater, and a couple of pairs of pants. I was charged a little less than $150 to take up everything which I thought was quite pricey being their sign says 5.99. I tried them all on and the lady pinned them. I paid up front and my husband picked them up the day we were packing because of our tight schedule. I threw the shorts in my suitcase and took off for my cruise. When I went to wear a pair, I put them on but absolutely nothing has been done but all of the pins had been taken out. They were unwearable...both pairs. This place is not a place of integrity and I do not recommend using them for 2 reasons....they are untrustworthy and waaaaaaay too expensive.

This place is great. So much attention to detail. Polite, thoughtful, friendly and she knows what…read moreshe is doing. Highly recommend.