Today my wife picked up her two dresses only to find rat poop all over them. They also had two…read moreholes that were not there before. When she made her complaint the lady that does alterations starts yelling then speaking her Vietnamese language in front of other people. They are extremely rude and unprofessional. We will never go back there again.

very rude and horrible customer service. I took a dress to get alternated and it had rat poop all…read moreover it. there was also two holes on the dress that were not there before. after I asked what happened the lady Ana said to pay 80.00 and started screaming in front of a lot of people. then she spoke Vietnamese with her coworkers. we will never go to this place ever again. there is many other places that do great work and not over charge. especially when the made a mistake and ruined a beautiful dress.

Lily has been altering my clothes since I was in high school so when it was time to get my wedding…read moredress altered, I didn't think twice. The dress I chose was a fit and flare with fully beaded bodice. Thankfully I am tall so I didn't need it hemmed but I did need a bustle and the dress taken in at the waist a couple of inches. Lily didn't hesitate to take me on as a client even though the dress would require hand stitching due to the jewels. Her work is fabulous and so detail oriented. ALSO, she doesn't require payment up front, she believes in her work so much that you pay after the product is done. I find that VERY assuring!! Lastly, I brought her my dress in October and I got it back from her in January so I could get my bridals my done. LASTLY, after I got my bridals done, I realized that it needed an extra stitch on the shoulder to cinch the bust. I texted Lily, even though I had already picked it up and I had paid her, she said bring it in, and she fixed it while I was in the shop and I walked out that day with my dress (she also didn't charge me to bring it back for the quick fix). Also, the bustle she did was just eight buttons, and it stayed up the entire night, even though I was dancing (my train was 4 feet long of thick tool and glitter) Overall, she is an amazing seamstress, she believes in her work, and if any brides have a very intricate dress like mine, do not hesitate to reach out to Lily as she has the expertise to work with extreme beading.

I had a very disappointing experience with this alteration shop. I stopped by on a Monday afternoon…read moreduring their posted business hours to ask if they could take my measurements for a dress I was planning to order and possibly bring to them for alterations if needed. The door was locked, and although someone was clearly inside, she refused to come to the door or even ask what I needed. She wouldn't open the door, acknowledge me, or offer any assistance whatsoever. I wasn't asking for a complicated service, just a simple question about taking measurements and the complete lack of basic customer service was shocking. The interaction came across as extremely rude and unprofessional.

Sam has done an amazing job with altering my clothes. 10/10…read more He does amazing work, and has reasonable prices.

I took a night gown for alteration and he said I should return the dress to the store because the…read morefabric would be impossible to make an alteration. I took to another place in League City and the lady made an incredible job.

Been using the talents of this business for 6 years. They do such great work and at reasonable…read moreprices! I won't go anywhere else!!

They always do fabulous work at reasonable prices!!! * Note:…read morethey close at 3pm on Saturdays...NOT 5pm like it says on Yelp!

They're VERY nice, good customer service!! I've had shoes repaired & alterations done, & I've been…read morepleased, so I always come back.

Shoe repair done quickly (5 days as promised ), quality workmanship, pleasant and cordial service…read moreand most of all at a price far lower than I expected! Everything you want from a business.

Tried to call to get some information on a tuxedo rental, wedding is in 3 days and hadn't heard…read moreanything from them about pickup. Called twice, first one nobody answered, second one someone picked up, took my name and put me on hold, I waited for about 30 mins before giving up, no update while on the phone or anything about why it was taking so long, fairly sure they completely forgot about me.

If I could give zero stars, I would. This has been an extremely disappointing experience. My fiancé…read moreordered a custom tuxedo costume and paid weeks in advance to have the alterations expedited, as our event is in two days. We were informed today that the tuxedo was never altered because they "only had one tailor and the other left." Despite this, no one contacted us to inform us of the delay or to offer an alternative solution. This lack of communication and accountability shows poor customer service and a lack of basic professionalism. Additionally, we were later told that the alterations should not have been charged in the first place because it was a costume tuxedo, yet the charge was still applied. Overall, this situation could have been handled very differently with proper communication and attention to detail. Unfortunately, that was not the case.

Best tailor in town! Reasonable and she does amazing work! We have had everything done from Prom…read moredresses to suit alterations done with her for the last decade and a half.

I am fairly new to this area and was needing some alterations prior to a cruise. I took in 2 pair…read moreof shorts, a sweater, and a couple of pairs of pants. I was charged a little less than $150 to take up everything which I thought was quite pricey being their sign says 5.99. I tried them all on and the lady pinned them. I paid up front and my husband picked them up the day we were packing because of our tight schedule. I threw the shorts in my suitcase and took off for my cruise. When I went to wear a pair, I put them on but absolutely nothing has been done but all of the pins had been taken out. They were unwearable...both pairs. This place is not a place of integrity and I do not recommend using them for 2 reasons....they are untrustworthy and waaaaaaay too expensive.