Cancel

    Open app

    Search

    Bayfield Heritage Tours

    5.0 (1 review)

    Bayfield Heritage Tours Photos

    Recommended Reviews - Bayfield Heritage Tours

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Apostle Islands Rustic Makwa Den - Breathtaking sea caves

    Apostle Islands Rustic Makwa Den

    4.6(14 reviews)
    0.3 km

    If you are interested in Apostle Island kayaking, this is the place to go! Troy, and his family-run…read morebusiness provided everything we needed to feel safe and confident. The views! The laughs! My family will be making this our annual trip. It was a beautiful experience. Thank you Rustic Mukwa Den.

    We booked a sea caves kayak tour with Rustic Makwa over Labor Day weekend, and my experience could…read morehave definitely been better. The good - Our guide was excellent - he showed great care in talking about safety while on land, he was patient with the people on the tour who were new to kayaking, and he made sure to lead us to all the sea caves and point out great pictures spots without making the tour feel rushed. The experience on the water was good, and the beauty of the sea caves is just breathtaking. The bad - The communication prior to the start of the tour. We arrived at Meyers Beach around 15 minutes before our 3 PM tour (per the instructions in the confirmation email), and we did not see anyone there associated with Rustic Makwa. Time passes until 2:55, and we still do not see anyone. I check my email: nothing. I eventually call the phone number on the email, and I am assured the guide is "on his way, will be there shortly after 3". We waited until about 3:10, and nobody had arrived. I call the number again and am told that the guide will be there by 3:20. We wait until 3:30, and I text the number: I am told the guide is close by. Finally, around 3:40, just as we are about to leave, our guide finally arrived. Apparently, the guide was waiting for the winds to die down a bit before starting the tour - hence the delay. While I appreciated the tour's commitment to safety, the lack of communication was disheartening. There were only three groups on our tour. The time it would have taken to update us on the tour's current conditions/status (via email/text/phone call) would not have taken long. I understand the weather is unpredictable, and it isn't easy to make the call sometimes on whether or not tours can safely be conducted. However, providing information and updates (without having me chase the information down) would have allowed us to better use our limited time in Bayfield by not having us wait in the parking lot area for almost an hour.

    Photos
    Apostle Islands Rustic Makwa Den - We are kayaking on Lake Superior!!!!

    We are kayaking on Lake Superior!!!!

    Apostle Islands Rustic Makwa Den - Ready for Sea Caves at Meyers Beach!

    Ready for Sea Caves at Meyers Beach!

    Apostle Islands Rustic Makwa Den - Wow!

    See all

    Wow!

    Bayfield Kayak - Here's the owners response.

    Bayfield Kayak

    2.5(21 reviews)
    0.2 km

    Confused about all the negative reviews. The company texted me the day of with specific directions…read moreregarding launch point. Our guide Tyler was very safe and knowledgeable. We had a great time!

    Here is my google review…read more Would not recommend. Beware! They are NOT an approved kayaking company by the National Park Service. They rented my son tandem kayaks to go to the Apostle Islands. They gave him a broken radio, no bilge pump and no cockpit cover. They ended up refunding him after he told them that the National Park Service and L5 Kayak expert they ran into told them that this company was putting them at risk for injury or even death. They refused to allow me to talk to the owner. They are comfortable renting broken equipment, allowing you to kayak in a tandem without a cockpit cover so that it fills with water and then not supplying the required bilge pump to get the water out. Go on the National Park Service web page and find a kayak group that meets standards- stay away from this company as it could put your life at risk. The company responded to my google review with this lie "We provided your son and his friend with a detailed two-hour safety course before their rental, clearly demonstrating how to safely use a tandem kayak as intende, with two people paddling together. Despite this, they made the unsafe decision to paddle solo from the back seat and load gear (including beer) into the front cockpit -- a configuration we specifically warn against and prohibit in our waiver. Even though they knowingly violated the rules and misused the equipment, we still issued a full refund as a courtesy. We did this not because we were at fault, but because we recognize that Lake Superior is unforgiving, and we want all our guests to stay safe, even when they make poor choices. We sincerely hope future renters follow our safety training and use the equipment as instructed. We are always here to help, but we cannot prevent incidents when guests ignore the guidance they are given" This is a lie. My son and his friend rented 2 single kayaks. The company gave them 2 tandems. The ranger and another L5 kayak expert saw them before they launched and recommended they not go because they were rented improper equipment. They never even loaded them. What beer?! They are lying to make the reader think they are safe. Please call the Bayfield National park service yourself and talk to the rangers there. They are very familiar with this unsafe and deceptive company. Don't rely on social media. Talk to the experts yourself. You can email or call the park service and they will advise you.

    Photos
    Bayfield Kayak - Kayaking into a sea cave

    Kayaking into a sea cave

    Bayfield Kayak
    Bayfield Kayak - Lake Superior kayaking at night

    See all

    Lake Superior kayaking at night

    Bayfield Heritage Tours - localflavor - Updated September 2026

    Loading...
    Loading...
    Loading...