Great service department! Reliable and cost friendly. Ride home and back when needed.read more

Bought a "Blue certified" with an extended warranty that covered everything till 100K miles at a…read moredealership 3hrs away. Called the dealer who I purchased it from with a question about a cracked steering wheel air bag cover. I was told by Solomon Ford that any dealer will fix it for me. I have purchased 5 different trucks from Champion. They are more interested in changing their commercials every other week than they are ensuring a good Service Dept. After never receiving a call from Butch or the Gen mgr of Service, I drove to ask status. I was then told that "Ford denied it" I said could you please check again, Solomon Ford has assured me over and over it is a covered item. I was getting no where with Champion and if you ask me one hand doesn't know what the other is doing. No one took the time to further investigate my issue. I told Solomon that I'd try another Ford dealership. BOB FERRANDO took 20mins to see it was covered and called the next day for pics. Within 2 days the part was ordered. I will forever be dealingbwith "Arlan" at Ferrando for the rest of my car buying days. BEWARE OF CHAMPION FORD's willingness to fix warranted parts! If you need brakes or oil change, don't trust Champion, go to someone local like Rt 5 Auto on Westlake Rd.

Bought a car from them thru Carsandbids. Condition did not come close to matching the pics they…read moreused. They did not disclose multiple oil leaks that could not be missed. THE TIRES ARE DATED 2008!!!!! That is super dangerous. I honestly don't think they ever saw the car before I bought it from them. The car also stinks like cigarette smoke so bad it hits you in the face when you open the trunk. Best part is I still can't get them to tell me when or if I'm going to get the title. It's been 3+ weeks and I can't get any info. One more thing, The car was delivered from PA to MA BEFORE I was even told that it was on it's way. I did ask daily btw.

Bought our second Volvo XC90 T6. Albert, from Pennant Motors gave us a great deal. Super nice car!…read more Clean and runs well. Quick and easy purchase. Great customer service. Send Albert an email. albert@pennantmotors.com

Family member took a car in for a normal transmission oil service. The vehicle was fine prior and…read morethen after the transmission failed within 150-200 miles. A 2016 model Nissan, but was entirely fine prior. At least the so called mechanics there would recognize a problem or known issue and recommend not to do the oil exchange or check out the transmission prior to. Unprofessionally unprofessional by any standard of mechanic. Go to a back yard guy.

Just upgraded our Nissan Pathfiner Platnium to a newer one...we love it! Alex was fantastic to work…read morewith. He was patient and thorough willing to take time to ensure that we found the perfect vehicle for us. Do yourself a favor and head to Interstate Nissan in Erie and ask for ALEX! Bonnie and Tom

Etzel's Automotive in Waterford, PA is hands-down the best shop around. Billy and Heidi are…read moreterrific business owners -- fair, honest, and genuinely committed to taking care of their customers. Their service is always top-notch, their prices are low and reasonable, and they never try to sell you anything you don't need. I'm a repeat customer and this is the only place I'll take my vehicles. If you want reliable work from people you can trust, Etzel's Automotive is the place to go!

Great service, Fair Prices, & Good Work! Best Around!!!!!! You can always count on your car being…read moreready when they tell you.

I purchased a vehicle here in May 2024. I paid good money on lease return for luxury vehicle. All…read moreappearances and mechanical functionality of vehicle were true as stated. When I arrived at dealership it was a Saturday afternoon. Staff was wrapped up and in a hurry to leave. I made my purchase expecting a full tank of gas and another set of keys. Not! I had to get my own gas. I was told sorry we only have 1 set of keys. The real kicker is when I had to replace all 4 tires after spending an excess of $35,000 dollars at this dealership!! Then the rear privacy cover was also missing. I do not recommend this business. I am paying good money for this vehicle and this is how you treat customers. Karma goes a long way! As I will post this everywhere!!

Well worth the 1.5 hr drive! Honest and caring staff. My sales consultant Justin Sutton took his…read moretime with the sale and wasn't pushy. He listened to my needs and worked with me (sometimes on his personal time) until we found a comfortable deal. The finance manager and the owner were also very nice and caring people that also worked with my needs. This dealership has all the qualities you would want when it comes to the stressful time of buying a car. They made the experience fun and exciting, not scary, the way it should be. I will be back for my next Fiat, and will refer my friends and family. Thank you!

Could not be more impressed with the service I received. I brought my car in for a problem I was…read moreworried would be expensive, but the team here diagnosed it and repaired it for free. They were upfront, professional, and went above and beyond to take care of me. Special thanks to the general manager Sean! It's not often you find a dealership that stands behind their customers like this. I'll definitely be returning and recommending them to others!

joe went above and beyond for me. i am very impressed with how they operate there. don't ever go to…read moreoff road express on rt 8 and deal with kyle.

I called to talk to the owner about parts my suv needs, and an approximate total cost, his wife was…read moreextremely rude on the initial call, who was I, what did I want etc.. but I answered her questions, she told me she'd have him call me back! after 24 hours I called again, I told her who I was and was still waiting for his return call, she informed me he was super busy, I said I understood but doesn't he want the job!!! she literally told me he Doesn't need the work!! wow that's all I can say! needless to say I will find another mechanic and you should too!! she sounds like a overtly jealous wife that has a problem with women customers, I've never met the guy!!

I have taken my car there for years! Always had great service. The owner is very honest.read more

The treatment by the receptionist at the front desk was absolutely AWFUL. She was rude,…read moreinappropriate, and absolutely disrespectful. I'll never go back. If you'd like quality and respect, go to VAS Transmission in Erie.

Great employees always responsive , friendly and they take the time to explain the work!!!read more