Great service department! Reliable and cost friendly. Ride home and back when needed.read more

Bought a "Blue certified" with an extended warranty that covered everything till 100K miles at a…read moredealership 3hrs away. Called the dealer who I purchased it from with a question about a cracked steering wheel air bag cover. I was told by Solomon Ford that any dealer will fix it for me. I have purchased 5 different trucks from Champion. They are more interested in changing their commercials every other week than they are ensuring a good Service Dept. After never receiving a call from Butch or the Gen mgr of Service, I drove to ask status. I was then told that "Ford denied it" I said could you please check again, Solomon Ford has assured me over and over it is a covered item. I was getting no where with Champion and if you ask me one hand doesn't know what the other is doing. No one took the time to further investigate my issue. I told Solomon that I'd try another Ford dealership. BOB FERRANDO took 20mins to see it was covered and called the next day for pics. Within 2 days the part was ordered. I will forever be dealingbwith "Arlan" at Ferrando for the rest of my car buying days. BEWARE OF CHAMPION FORD's willingness to fix warranted parts! If you need brakes or oil change, don't trust Champion, go to someone local like Rt 5 Auto on Westlake Rd.

I started to negotiate cash on a car. He would not even give me the time of day. They don't make…read moremoney off of cash , really, they make it off of financing so I was worthless, and almost like I was not human. Really bad sales mentality. Stay away.

I just purchased my second vehicle from Bayfront Automotive. I found both vehicles to be of very…read morehigh quality and the customer service Tim Huntley provided this week was just as good, if not better, than it was in my first purchase more than six years ago. I have always been impressed with the selection of clean, well-maintained and unique (often hard to find elsewhere) vehicles on the lot.

Frankie is great, honest guy who will get you what you need and nothing more. Always works with…read morecustomers to make sure the money is right and easy on the customer. I won't take my vehicle anywhere else, Im not someone who trusts any mechanics, but I do trust frankie.

From the owner: We're a small family owned business that takes pride in helping out our customers in any way we…read morepossibly can.

joe went above and beyond for me. i am very impressed with how they operate there. don't ever go to…read moreoff road express on rt 8 and deal with kyle.

Could not be more impressed with the service I received. I brought my car in for a problem I was…read moreworried would be expensive, but the team here diagnosed it and repaired it for free. They were upfront, professional, and went above and beyond to take care of me. Special thanks to the general manager Sean! It's not often you find a dealership that stands behind their customers like this. I'll definitely be returning and recommending them to others!

Called to get a quote on how much it would cost to get front and back pads and rotors for my car…read more Got directed to service just to be told how much labor would cost per axel and then got directed to parts just to get told separately how much the front would be then how much the back would be for JUST THE PARTS. How are you gonna try to get me to pay top dollar for something yet you can't even give me the courtesy just give me a grand total yourself?

We ordered and had a car shipped from this dealership to Chicago. Overall lack of professionalism…read more(salesperson insulted the city of Chicago), lack of timeliness on a few things (demanded we "get the car off the books" by April 30, car arrived second week of may), antiquated system for paperwork to process sale remotely/lack of digitization, car was shipped with a relatively dirty interior (some trash in pockets, debris ground into center console and floor mats. Dealership offered to re-detail it- generous. We brought it in the next time we were in Erie, they had no recollection of our appointment when we were in there and not particularly friendly about it, really did a poor job on second attempt at detail. And we are still waiting on some clerical stuff to get a permanent plate. (Salesperson is now MIA.)

Had to schedule some vacation days to leave my car with Gary Miller Dodge Service Deptartment weeks…read morein advance. Ive had voltage dropout on my power steering when driving at low rpm and lost comms with TCM and other modules. Inconsistent voltage from day to day (some days are 14.3-14.5v, and some days are averaging 14.7-14.8) which ive been told could be a bad connection with the alternator power harness (68266467AA im assuming but what do i know). Since the initial TCM dropout Ive noticed a lack of front wheel torque on my awd system. The guys at the service center ran some quick witech diagnostics and then sat in the parking lot idling my car not testing any of the conditions which i described when i set up the appointment. Whole thing is on my 4 way dash cam. Havent watched it all yet but im currently watching the part where the mechanic is making speculations about the old cb radio harness and light controller pigtail (doesnt connect to anything) present in my center console and digging around in the area which is of no consequence to the work I needed done all the while making false assumptions about various components. You can clearly hear them joke about charging me for diagnostics then denying me service and sending me on my way. Keeps trying to impress the younger dude with his defeatist mentality. Nothing to do with the alternator or ptu simply rooting around in my car looking for excuses to do nothing. He even grumbles about my push button starter saying it is aftermarket, when it is a simple all-red decal over the stock button. All the mechanics in this place and I get stuck with this guy?? At the end of the video the guy finally moves my car again into a different parking spot in the lot and as he does so you can even hear him go "What the -- is that sound?" as he turns the wheel at low rpm. At which point he parks the car, leaves my center console and armrest all torn apart and they call me to pick it up. As i left the shop my car's electrical system cut out on me before I was halfway home. They charged me 180$ to burn 20$ of my fuel, making zero changes to my car and leaving me in a dangerous situation on the bayfront.

WOW!! do not buy a car unless you look it over with the fine tooth comb and have a salesman that…read moreyou can trust!! "JAY FRO" a salesman sold me a 2021 VW Tiguan with a crack in the windshield! It was raining outside, therefore I could not notice it. I called him personally and left texts repeatedly but of course he would not help! I do not recommend buying a car from them!! I had so many people telling me not to go there but I believe in giving dealerships a fair chance. NEVER EVER AGAIN