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    Bayhill Storage

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    4 years ago

    This facility is outstanding! clean, accessible, safe with responsive, helpful and friendly staff. Highly recommend.

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    College Way Self Storage

    College Way Self Storage

    (4 reviews)

    We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.

    this place is run more like a concentration camp and a storage facility. We rented two units, and I…read moredidn't know that we were not allowed to have access after 10 PM. I was working on my storage unit and didn't leave until about 10:30 PM. The next day, Michelle called us and made a big federal case out of the fact that I didn't leave until 10:30 PM. She was saying how everything was on camera, she side of the exact time that I logged out; she turned it into a federal case. We were really turned off by her militaristic attitude. I wish I had rented from a different storage facility. That's what I get for not reading the yelp reviews first!

    Bayhill Storage - selfstorage - Updated June 2026

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