Fletcher was very helpful and informative. She answered all of my questions and concerns. Rates…read moreare competitive and facility is clean and well organized. Easy secure access. Looking forward to using their facility for storing my travel trailer. Thank you for making the process so easy.

Rented a UHAUL truck here and won't do that again. None of the staff was wearing a mask and told my…read morehusband he could take his off. There was also religious propaganda in the office. Strange, inappropriate, and unprofessional.

This place is horrible just don't even bother with the extremely rude and unhelpful staff that live…read moreon location yet refuse to help new renters. Worse customer service experience I have ever had. Wish I could give negative stars.

Not a very good facility, has no ADA access that is not stated when you rent online, I canceled…read moreand never received a call back for a refund. Don't recommend.

I truly could not have asked for a better company to deal with. I needed storage unexpectedly while…read morewaiting on housing....then I ended up being there 2 months.....my journey led me to TX, and not staying in WA. The staff went above and beyond to assist with my 3rd party movers, in my absence. Highly recommend this facility and can't thank them enough! Ya all rock!!!

Michael & Tami, managers on site, were very friendly and professional! I had no issues with their…read moreservice nor the storage unit itself. The facility is among the best I have had compared to Rancho Cucamonga, CA and Las Vegas, NV. Only thing I do hope for in the future is 24hr access to my storage unit. While I am stationed here, this facility is my go to spot when I am on deployment! Thank you so much for your services Michael & Tami!

very poor customer response and unfamiliar with their own bookkeeping system. I rented a storage…read moreunit to store our van for a week. i paid the monthly rate plus extra$50 for late gate access. when i couldnt get in gate i went to office next day and demanded refund. they said ok . approx. 2 weeks no refund when i contacted them they issued a $50 refund but instead it was an additional charge then they tried issuing the balance refund and again charged me an additional charge total incompetence and they never reached out to me it was me getting ah0old of them 6 months later still no refund

We got a storage unit here a few months back, the process was easy and staff were great we even get…read moreemail reminders to help us remover to pay each month. They were one of the most affordable places in mount Vernon as well. Also special shout out to Malik for always been so professional and kind!

From the owner: Save on Storage is currently at capacity for our storage units. However, we still have vacant…read morepostal boxes available. Save on Storage is one of the oldest storage places in Mount Vernon. They offer full-service moving support with boxes, packing materials, mail, and document storage. Appointments are available on Saturdays.

What an awesome group of people. The have been informative and cooperative every step of the way…read more If you don't know how to declutter or prep for a sale, I'd suggest you consider Simple Box.

Hubbard floral display continued My friend sent me these…read morepictures and said they were all ferns in the back, no flowers, looked as if the "arrangement" was for a funeral not a best friends birthday‼I believe that these flowers and balloon reflect what I had to say about the end result‼

Customer service skills are terrible they helped my aunt break in to my unit to steal from me even…read moretho it's under my name and I've been paying the bill I will be starting a lawsuit soon don't ever use this business they don't care for there customers or how they treat people

Great Place!! the manager is a straight forward kinda person…read more We had some issues with the "easy" uhaul ap and he help us with no problem and he obviously had 50 other things to deal with but if was no bother to him.. Thank you!! We enjoyed our uhaul Rental and the clean secure storage units..

Great place for storage. Easy access and lots of carts for unloading. Neil in the office was very…read moreaccommodating. Highly recommended and would use again. They also rent a van which I used and was very reasonably priced.

From the owner: Climate Control, Affordable Rates, Month to Month, Complete Security, On-Site Manager. Call Today…read moreFor Monthly Specials. Established in 1988, we are experienced in providing Mini Storage and Self Storage of Household Goods, Business Documents, Arts and Art Equipment, Electronic Goods, RV and Camper Storage and Car Storage. We offer maximum security, document storage, o

They have had new workers since the 2019, but I know that the Uhaul system is out of there hands…read more This IS A STORAGE FACILITY. This company and the people have been very good to us, I have rented over a decade now. They are very informative about what they do. I have read some of the negative remarks and they are really sad. It seems at times people are upset with situations that they put themselves into or that others have no control then like to blame or make bad remarks. I know for when auto payment they want you to come in, so that way they know they are dealing with the correct person and so they can have your signatures and everything. That is being a good business making sure they aren't just using anyone's cards, and making sure to have full authority to withdrawal to pay your bill. Otherwise they have several alternative ways to pay, you can even pay online yourself.

We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.

Most of them not in required uniform and safety gear. My couch, my kids bed and chair were not…read moreinstalled properly and is a safety hazard. It's was a really lousy service I had. They took about 10 breaks and did not finish as scheduled.

We had the absolute best experience with this company! So proffesional and efficient. They handled…read moreall of our iteams with so much care. Sonali, Dorian and Cristina packed every iteam and explained how they labeled each box so when we arrived to our destination looking for certain iteams would be easy! Jacey and Leo then joined the next day to load our iteams and were as equally as proffesional and helpful. We were amazed at how careful they were handling our heavy iteams down our stairs. Highly reccomend this team and hope we see them again in the future !!