We rented a covered space for our brand new 2020 travel trailer…read more 3 weeks later on a Tuesday we went to bring some items and found the door ajar and our RV vandalized, rifled through and items taken. This vandalism & theft should have been found by the staff & we should have been notified of it since other units were vandalized, and robbed. This was found & known to staff and the Police were notified at least a day earlier. One would think that a thorough check of all RVs, boat and storage trailers would have been done. Doesn't appear to be more than a couple dozen stored there. Asked if security cameras were shown to the Police and were told no cameras exist in the area where RVs and boats are stored. We also noted that the rear fence appears to be about 3' high. Very disappointed in the TOTAL lack of security at the facility.l:

We tried to use this location to rent a storage unit. The story we were told over the phone was…read moredifferent than when we showed up in person. Upon going down to the office to rent the unit the woman working was immediately hostile and seemed unhappy we had come in at 5pm when they close at 6. She said "this is where phone calls are a good idea." was very rude and displayed some of the worst customer service I had ever received. Ultimately she made it very clear that she was not going to do what they had promised over the phone when we reserved the unit. After this experience I would look anywhere else for storage.

This is a wonderful storage facility. The owners and employees are great to work with. I've…read morenever had any problems, and they've always been very communicative about any changes in parking, process, price, etc. Super happy with my decision to store a boat here.

I used this place to store my RV during the time I lived in Anacortes. I had a spot with a plug…read morein, so I had to pay an extra $10 a month to have the plug in. But that was ok. The manager will bend over backwards to help you. This place has a security gate, where you have a code to get in for 24 hour access. But, once the gate opens, it leaves enough time for another car to "sneak in" behind you. I once had an altercation with someone who was trying to "sneak in" behind me, and they didn't have a code, but were trying to pretend they did. I reported it to the manager, they manager has cameras on the entrance so they can verify any "altercations."

I am very disappointed in American Heritage's management. We have rented a unit there for nine…read moreyears, paid on time every month and have been excellent tenants. We are now in need of an additional unit, but will not need it for three weeks. We were told that they have three empty units so they asked for $50. to hold it, but then came back and notified us we needed to pay immediately. We miss the previous manager who was helpful and professional!

Very nice people that keep A close eye on your things and keep the place super clean,…read moreVery safe place to store your things.

The customer service here is top notch. You are treated with care and the people who work here are…read morein it for the long haul.

Money saver was a very good value for the money. They gave us quick service in every way. If you…read moreneed a space to store stuff in the Anacortes area, they should be your first call.

Most of them not in required uniform and safety gear. My couch, my kids bed and chair were not…read moreinstalled properly and is a safety hazard. It's was a really lousy service I had. They took about 10 breaks and did not finish as scheduled.

We had the absolute best experience with this company! So proffesional and efficient. They handled…read moreall of our iteams with so much care. Sonali, Dorian and Cristina packed every iteam and explained how they labeled each box so when we arrived to our destination looking for certain iteams would be easy! Jacey and Leo then joined the next day to load our iteams and were as equally as proffesional and helpful. We were amazed at how careful they were handling our heavy iteams down our stairs. Highly reccomend this team and hope we see them again in the future !!

No longer U-Haul! They have NEW Trucks with all the bells and whistles. I really like the new…read moretrucks. We rent on a regular basis for our busness needs. I would highly recomend their trucks and the girls that work in the office always go the extra mile to please the customers.

Great place for storage and always helpful. May not be known but it also has good moving rental…read moretrucks available.

This facility is outstanding! clean, accessible, safe with responsive, helpful and friendly staff…read more Highly recommend.

From the owner: Bayhill Storage provides safe and secure self-storage units in various sizes as well as packing and…read moremoving supplies to the Burlington, WA, area.