Jay is the best. He actually diagnoses problem, not just throw parts at the problem. Been to…read moreseveral mechanics and Jays team is the best.

Jay and his crew make my life so much better. Great mechanic!…read moreI take a lot of vehicles there. Thank you Jay! Amy Gibson

In desperate need while traveling through, these guys went above and beyond to get me back going on…read morea Friday afternoon. Very nice and helpful team. I definitely recommend. K

I have to say I will not be returning. Manager was very friendly, but had to turn around and go…read moreright back to store. I purchased 4 brand new tires, one wasnt balanced and about shook my vehicle apart. They did not listen and placed a blown tire on my regular rim and placed new tire on spare. Also I was charge 40$ to use my credit card " because of the benefits the credit card companies give". 40$ to not even earn 20 back! Stupid. Then, I had to pay another company to balance my tires correctly. NEVER AGAIN! I said manager but I believe he said he was owner. No credits to manager if different from owner.

Replied to my call in a timely manner. Was friendly, courteous and helpful. I was able to leave my…read morevehicle overnight since it was snowy and late on their lot and they gave me time to find a solution for my issue.

i called jake's for a repo situation i was in, i am in illinois. they were willing to "team up"…read morewith me at a reasonable cost to look for a do their very best to repo a couple of vehicles that we knew were in that area. thank you jake for a wonderful business to business collaboration. would definitely recommend for any and all towing needs, personal or professional.

Walked in to this store Monday June 29 to get a quote on 4 tires. There was an employee at each…read morecounter (only one seemed to be helping a customer). I was second in line to be helped. We both stood there for an unreasonable amount of time before I got fed up and left. I've heard similar stories from others which added to my quick exit. I just thought you may want to be made aware of the lack of customer service at this location. It's cost you my business and likely others.

Tried two times to just get a tire patched. Both times told wait was an hour and after two…read moreHours, still nothing and no follow up.

This Walmart Auto Center in Terre Haute saved my day…read more After changing my tires at a Walmart near St Louis (not this one, a different one in Missouri), I noticed that my tire light came on. I drove back to that Walmart, and they checked the tire. It was a few pounds low, and they added air. I asked them if they could figure out why a brand new tire was leaking air. They told me that it wasn't a big deal, and that it was only a few pounds. I told them, that I was driving 800 miles and could not afford a mistake, could they please check it? They told me that if I had another problem, to stop at any Walmart in the country. Well, a couple of hours down the road, and the light came on again. I continued driving, but could feel the car pulling left. I was also pulling a motorcycle trailer. The closest Walmart on my route, was the Terre Haute location. I got there less than an hour before closing. They were very busy. I explained the situation. They lent me a floor jack, so I could unhook my trailer and drive up the car to the doors. They put me in line, and within a short while, checked my tires. It turns out, that the other store had not properly installed my valve stem! The Terre Haute store checked out my tires, and quickly got me back on the road. They went over and above by helping me align the trailer ball, and hook the trailer back up to my car. Excellent job. This is the place you should go for tires, oil, and batteries. Thanks Guys!

Wow, I am impressed! First of all the customer service was excellent. James helped me the day…read morebefore I had tires put on and the day of. He was happy, caring, and offered great customer service all the way around. They should give him a raise because he was the face of the service center and is excellent at his job. He took time to explain about the difference in tires and educate me on what I needed to know. The technician that worked on my car was equally as nice, though I don't know his name. Looks like they have my business from now on. Well done!

They went above and beyond to help me and when I called back a month later to ask about air…read morepressure levels and temperatures during my travel they helped and did not make me feel like I was affecting their time. Definitely recommend!!

Great staff here! I registered this business on help because I had a great experience here! I am…read morefrom Cleveland and was passing thru on route 70. We had a problem with our exhaust. We called a million palces but it was already 3:30 on a Monday and people could not look at our car but we had to get to Ohio. McCord's agreed to look at our car and took us right then. They ended up putting some welds on it so we could continue on without much fuss. Didn't take long! and the price was good. We really appreciated their service and would recommend them. All the staff we encountered were great. and the customers too. I left my phone on the bench and some guy was like - is this your phone?? Great job guy! Thanks McCords!

Trapped like a bug in this joint Total time 45min. I…read moresuppose that is good! No charge

Tire Barn Terre Haute -- Very Disappointed With How My Tire Was Handled…read moreI took my tire to Tire Barn in Terre Haute to have a screw removed. The tire was holding air when I brought it in. It had been mounted on the rim for approximately four years, had never been off the rim since it was installed, and had only about 4,000 miles on it. While I was waiting, an employee came out and told me that the bead area of the tire was damaged/chewed up and said it was already like that when they took the tire off the rim. I immediately questioned that because, in my opinion, there is no way the tire could have been holding air for years with the bead damaged to the extent shown in these pictures. I inspected it myself and took pictures of the damage. What really concerns me is that instead of taking responsibility for what happened during the tire service, I was simply told that the damage was already there. I'm posting the pictures so people can look at the damage and make their own judgment. I don't expect a business to be perfect, but I do expect them to stand behind their work and be honest with customers when something goes wrong. Based on this experience, I am very disappointed with Tire Barn and will think twice before bringing my vehicles back there.

Great communication including photos on work to be done and cost. Work done timely and according to…read moreestimate. Got me in quickly with no appointment on a second visit for an AC charge (found the leak too). Definitely recommend

Let me preface this review with the fact that I might be out of touch on what it costs nowadays to…read morehave a car repaired. I live nearby and have been going to them for about 20yrs. I know they changed owners a while back, sadly. A few days ago I had a bad noise coming from the front of my car, serpentine belt related. One of the idler pulleys came off while driving there. I left it for an estimate. Well, I get a call the next day and they quote me 2 prices. With bad pulleys and belt - $527 With tensioner, all pulleys, and belt $1,157. I was gobsmacked. Im on social security so i told them no and picked up after paying the diagnostic fee. I have always worked on my own cars until i turned 69,, lol. Decided to do it myself. Gates Serpentine Kit $325. Turns out it is an easy job on my Infiniti G37X. Less than an hour start to finisn. I know garages charge more on parts but even if kit was $600 that would be $550 for labor. Like i say i know everything is more expensive. Seems like they want timing belt replacement prices for a serpentine belt. I need recommendations for a new shop.​