Went in for aTire rotation, oil change, diagnostic. HVAC repair estimate $2400, differential seal…read moreleak repair $582, oil pan gasket $965. Wasn't born yesterday or day before kids. Got the HVAC issue repaired at a reputable local mechanic for $232. Oil pan gasket did not need replace nor a differential leak. Oh you tech that changed the oil 62610 didn't tighten properly and that leaked after service. I will never buy a vehicle from you due to your shady shop practices. Shame on your staff.

I went to York Chevrolet Buick ti purchase a new 2019 2500 Silverado Truck the salesman came out…read moreand greeted me as if he actually knew me, right then i felt comfortable talking to him. He told me that this is a no pressure car sale. I didn't see what i was looking for so he took me inside and he starting building the truck that I was looking for, so that I could see what it would look like, we talk a little more and he showed me to picture and what they could do for me on my trade-in and at end of the conversation, we made a great deal and I have a 2020 Silverado instead for a great price. I was treated as if they had known me for years, that kind of customer service will make me a customer for life. Thanks York Chevrolet Buick

The worst place to ever buy a car, I am one day late on a payment and they are here to get my car…read more I can understand if I was to be a month behind, but not for one day. And Tiffany is a complete bitch and not even willing to try to work anything out with you. Stay away!

Bob Bowen Ford, James Thurston, and Brian Cundiff Breached an agreement to sell a 2017 Ford C-Max…read moreto me on 10-14-21 when they refused to sell, because of selling it a preferred buyer, out from under me. Agreement was made in Oct 11 and 12. Contract elements were completed: 1) Offer Oct 11, the offer consisted of Edmunds Ad, James, confirming that C-Max is still available for sale, and giving current price of $15,995. I agreed to pay that and said I was interested. I told him that I would ship car to CO. James agreed to that. I asked him to hold the car and he agreed to do that. 2) Acceptance of the offer: Oct 11 at 6:00 PM I emailed stating "I want to proceed with the purchase" Oct 12 I told Brian I would purchase the car and would wire the funds or send a bank check 3) Agreement to my acceptance Oct 12, Brian told me he would take the car off of the market, and requested reg name registration. I emailed it. Oct 13 I requested a total price and got shipping via YellowFin. Oct 14 James emailed refusal to sell: Just wanted to let you know that we have a long time customer that is in need of a hybrid vehicle and the Cmax is what they are looking for. The boss has decided to sell it to them verses selling to you. There are many deceptive, dishonest wicked vendors nowadays but I did not expect this from Mr Bob Bowen.

Travelling from north of Indy to Evansville, I had an engine issue develop on the Interstate, got…read moreto their location. I was greeted in the most comfortable cheerful manner. Helpful smiles and concern from all. They diagnosed my issues and had me back on the road in less than 60 minutes. I felt like they dropped what they were doing to get me back on the road. Cannot get that kind of treatment in the big city dealerships. Thank you all - (not sure why the review says California I live in Indiana)

Bought my first car here! A Mitsubishi Galant. Was a wonderful car with no problems throughout the…read morecouple years of owning it. Bought my second car here. A Jeep Wrangler. Have been driving it ever since!

From the owner: Very nice used vehicles. Family owned and operated for over 24 years. People at Gibson Auto Sales…read moreare very happy to help you get the vehicle you want and need.

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

The customer service is okay. But I was there clueless about any vehicle and clueless about…read morefinancing a vehicle I thought I would get a decent vehicle nope soon as I drove it home it's jumping really bad. They kept circling as is I shoulda known they were selling a very unsafe vehicle my daughter not even 2yr old was n truck with me it scared her and me. I'm pretty upset they conned me into it and said o we can fix it if u pay for it. That's totally unprofessional they should have tested it and everything I know they knew about it jumping and not wanting to go. Now I'm stuck 15 thousand n hole with a piece of crap truck.

My car shopping journey is done! I didn't wind up buying from Royal, but my overall experience was…read morea lot better than years ago. I can't remember the name of the guy that helped me, but it felt like he was very open and transparent in his approach. He was very much a salesman and hit a lot of the buttons they are supposed to. In my particular case I think it came down to the fact that the car in my price range had some potential hidden problems I wasn't comfortable with. He offered to note everything on a "we owe" sheet that would ensure my concerns were addressed. He was respectful and listened to my mad ramblings. He even asked which sort of seating was comfortable for me and my bad back. He did a lot to repair my view of Royal dealers. This location has some pretty high end stuff, and he showed the sheet with the basics from the service department. My budget was not flexible and I was set on a hybrid. It just didn't happen here this time. Had he been less respectful or too pushy, I would not rate 4 stars. I feel like he hit a nice balance of listening to my needs and offering something that might work for me. He made me think hard about my decision, and it wasn't easy for me to walk away, but it's what was necessary. I left feeling much better about Royal than I had in the past.

What a fantastic SUV and what great service we received from Jared and the guys. Very impressed…read morewith everyone at Royal on the Eastside. They are to go to folks if you really want a great deal on a new or used vehicle. They actually took the time to explain everything my wife had questions about. They offered to do face time if she had any other questions, since we live three hours away. Yeah, we got that good of a deal. Worth the drive.