We got serviced by Tom on Sunday late afternoon in Indiana ours boat trailer broke down we were…read moresitting and waiting for little bit but when Tom got to us he did the job so impressive very professional and after tow for 60miles Tom made couple stop to make sure broken trailer was secured. After we got to ours home he also help us made sure put the broken trailer where exactly where we want trailer to goes. I haven't got this great service, go extra miles, did the best job. I am highly recommend this business to anyone.

We were leaving for a trip to AZ with our big fifth wheel camper, then we started to have…read moremechanical issues with our truck late in the night. We sat parked on the side of I-70 for 7hrs waiting for roadside assistance through our insurance, and then we finally decided to call a towing service on our own. Poor Boys was very responsive to our phone call and receptive to our need of getting off the side of the interstate quickly. Gabe towed our truck and rig back to the shop and figured out the problem and completed the repair very fast. These boys are honest, reasonably priced and were very helpful explaining the repair needs to us. We are very grateful to have broken down so close to their shop. Thank you! :)

Had a dead battery today and they were able to sell me a new one, and install it. We were lucky…read moreto have AAA so received a good price on the battery. Cody was a great representative of this company. Thank you

Fast service. Driver was friendly and fast. Reasonable price and no hidden fees. From call to…read moredelivery 30-45 minutes. Which was awesome.

They went above and beyond to help me and when I called back a month later to ask about air…read morepressure levels and temperatures during my travel they helped and did not make me feel like I was affecting their time. Definitely recommend!!

Great staff here! I registered this business on help because I had a great experience here! I am…read morefrom Cleveland and was passing thru on route 70. We had a problem with our exhaust. We called a million palces but it was already 3:30 on a Monday and people could not look at our car but we had to get to Ohio. McCord's agreed to look at our car and took us right then. They ended up putting some welds on it so we could continue on without much fuss. Didn't take long! and the price was good. We really appreciated their service and would recommend them. All the staff we encountered were great. and the customers too. I left my phone on the bench and some guy was like - is this your phone?? Great job guy! Thanks McCords!

Gas mileage dropped after putting this gas in. 87 octane. The worst non towing mileage I've seen on…read moremy Yukon.

WARNING! This place is a perfect example of what parents worry about when their kids are off at…read morecollege. If you have a kid who drives, don't ever send them to this place to get anything done to their car. My daughter stopped in to simply have her tires aired up. They sent her to the waiting room.. she looked out in the repair bay and they were trying to jump start her car.... it's a hybrid. The mechanic, "who's been doing this for 40 years, how dare you question him", was extremely rude to my daughter, then to my wife on the phone. He tore up the bill in front of her in a fit of frustration, (they were going to charge for airing up tires!) Way to build customer loyalty moron! I hope the manager realizes what a toxic person they have working there. And what a liability it is to have this guy ever talk to customers. If I could give negative stars, I would.

Replied to my call in a timely manner. Was friendly, courteous and helpful. I was able to leave my…read morevehicle overnight since it was snowy and late on their lot and they gave me time to find a solution for my issue.

" Jake's Hook & Book was fast, professional, and friendly. They showed up quickly and treated me…read morewith respect during a stressful situation. Fair pricing and great service. I would definitely use them again And recommend them to anyone needing roadside help."

Great communication including photos on work to be done and cost. Work done timely and according to…read moreestimate. Got me in quickly with no appointment on a second visit for an AC charge (found the leak too). Definitely recommend

Let me preface this review with the fact that I might be out of touch on what it costs nowadays to…read morehave a car repaired. I live nearby and have been going to them for about 20yrs. I know they changed owners a while back, sadly. A few days ago I had a bad noise coming from the front of my car, serpentine belt related. One of the idler pulleys came off while driving there. I left it for an estimate. Well, I get a call the next day and they quote me 2 prices. With bad pulleys and belt - $527 With tensioner, all pulleys, and belt $1,157. I was gobsmacked. Im on social security so i told them no and picked up after paying the diagnostic fee. I have always worked on my own cars until i turned 69,, lol. Decided to do it myself. Gates Serpentine Kit $325. Turns out it is an easy job on my Infiniti G37X. Less than an hour start to finisn. I know garages charge more on parts but even if kit was $600 that would be $550 for labor. Like i say i know everything is more expensive. Seems like they want timing belt replacement prices for a serpentine belt. I need recommendations for a new shop.​

This place is ok. I have been getting my oil changed here regularly for about ten years!read more

Pretty fast (30min) and reasonably priced. Clean lobby. They tried to upsell me but I didn't fall…read morefor it. I like how I can make an appointment.

very very expensive compared to other places I've gone. they were nice enough (that's why I didn't…read moregive 1 star). got an oil change and new wipers. They tried to get me to have other things done to get more money out of me. The wiper just flew off while my daughter was driving. Oil change was fine as far as I know. Fairly quick. Their bathroom was disgusting. trash overflowing and dead cockroach on the floor. Do better.

Went to Firestone to have a brake issue diagnosed and repaired. This was done quickly and expertly…read more While the cost was higher than I would have hoped, it was resolved on the first visit. I'd recommend this shop!!

Trapped like a bug in this joint Total time 45min. I…read moresuppose that is good! No charge

Tire Barn Terre Haute -- Very Disappointed With How My Tire Was Handled…read moreI took my tire to Tire Barn in Terre Haute to have a screw removed. The tire was holding air when I brought it in. It had been mounted on the rim for approximately four years, had never been off the rim since it was installed, and had only about 4,000 miles on it. While I was waiting, an employee came out and told me that the bead area of the tire was damaged/chewed up and said it was already like that when they took the tire off the rim. I immediately questioned that because, in my opinion, there is no way the tire could have been holding air for years with the bead damaged to the extent shown in these pictures. I inspected it myself and took pictures of the damage. What really concerns me is that instead of taking responsibility for what happened during the tire service, I was simply told that the damage was already there. I'm posting the pictures so people can look at the damage and make their own judgment. I don't expect a business to be perfect, but I do expect them to stand behind their work and be honest with customers when something goes wrong. Based on this experience, I am very disappointed with Tire Barn and will think twice before bringing my vehicles back there.