This is a place to try on Bonobos clothes, which you can then have delivered to you later. That is…read moreactually a really nice change from my current experience of shopping for clothes, which is either online where you can't try things on and end up returning almost everything or in-store where they inevitably don't have anything in your size. In addition, they're pretty nice and knowledgeable and it's a decently fast experience. As long as you know what to expect, it's actually one of the better modern clothes shopping experiences I've had.

Staff member was quite rude. Wanted to order something and rolled his eyes. We walked out.read more

Arrizu is an incredible salesperson. She is so helpful and accommodating- she has helped me…read morecountless times pick pieces I truly love

Great store! Staff was extremely helpful and nice. Stylish and classic clothing.read more

Miriam and Kamila . From start to finish, it was exceptional…read more They listened to my concerns, provided clear and helpful information, and although I did not get the buy one ,get two free offer, I was satisfied with my purchase. The friendly attitude and commitment to making me feel like valued as a customer, two ladies made sure everything was resolved quickly and smoothly. Every interaction was handled properly.

Service has been pretty good, great deals on suits and Dre's clothes, including shoes, but it's hit…read moreor miss.

Stopped into the Vuori in Bethesda recently and of course ended up leaving with more than I planned…read morebecause everything is just so comfortable. The quality is great and their stuff honestly works for everything: workouts, errands, lounging, all of it. Customer service was fine... not rude or anything, just not super engaging or helpful either. BUT I have to say, I love that they're doing free classes now. Such a fun idea and it makes the store feel way more community-focused instead of just another retail stop. Definitely a nice extra perk and a reason to keep coming back. Overall, still a big fan, comfy clothes + free classes is a win.

Great experience at Vuori Bethesda! The staff was friendly, the store was spotless, and I found…read moreexactly what I needed. Highly recommend.

Zuleima nos atendió muy bien, estábamos perdidos en la elección y ella fue muy amable y paciente…read more Recomendada la atención.

The service was incredible. Mo was able to help us with everything we needed for the wedding, and…read morehe was able to work around our very tight, awkward schedule. The quality of the clothes was amazing.

I've gone into this Exchange several tens of times and typically I can find anything I'm looking…read morefor. This is a fairly large exchange (2 levels) with a small food court on the second level, as well as what is now a ScriptCenter kiosk (used to be an actual pharmacy) next to customer service, and a uniform "shop" in the front on the first floor, AND a Class Six (liquor store) on the first floor as well. I will say that more often than not, there is something going on with the escalators so you may be able to travel one way on the escalator but not the other, requiring you to take the elevator back up/down. I find that this exchange is always pretty well stocked and have never had an issue with them being out of whatever item(s) I came for, and just like any other exchange, items are typically priced a little cheaper than their out in town equivalent, with the addition of tax-free sales. The store is typically pretty well organized and well maintained, always clean, and the staff is relatively friendly/helpful.

Consider this is the Exchange at the Walter Reed Medical Facility, this is a pretty good size…read moreexchange. Restrooms are located near the Food Court on the 2 nd floor as well as the first floor. There was enough to kill time with as the hubster went to his dr's appointment.

Upon entering you're greeted…read more The store is fully stocked, very clean & highly organized. They have sanitizer available. Ventilation is very good. The employees are Very friendly, Highly professional & Social. Pricing is usually the same among all 5.11 locations. So can't comment on pricing really. Always looking for deals though. The general crowd is Mainly Police, Fire & Military customers. There's regular customers shopping as well. The noise level was normal for a retail store. Quiet & Relaxed. Mainly adults shopping. No kids really. Very highly disciplined crowd which is a MAJOR PLUS. This location also has easily accessible free parking available too which is a plus. The only downfall with this location is there's no longer a clearance section available for discounted items. Some of the best deals were sometimes in the clearance section. Overall A++++ WILL ALWAYS SWEAR BY 5.11

They have a lot of things you'd be looking for as far as tactical and survival products, pretty…read morepricey which would be the only "downside" to me. The store is very large and is enforcing social distancing and providing hand sanitizer. The customer service was great and the employee was very informative.

I had two suits and a tuxedo altered and modernized and I'm very happy with the results. Olga and…read moreher staff are very nice to work with and really want their customers to be satisfied.

Bethesda Custom Tailors knocked it out of the park! They provided all the suits for everyone in my…read morewedding, totaling 10 suits with 3 different combinations for people in 5 different states, including a suit for a woman. We were worried about fittings given that nobody could come into the shop itself, but besides a few small adjustments day-of, everything fit perfectly. Their suits are definitely of high quality, and the people working there are kind, responsive, and overall and top-knotch to work with. Zero regrets, would rent from them again.

I wanted to return a woman's sweater which I purchased online about three months ago. I did not…read morehave a receipt for the purchase, just the date of the purchase and my credit card information. Valencia in the woman's department had one of her managers help me - they both went out of their way to locate the purchase information and complete the return. Both Valencia and her manager were polite and professional and wanted to make sure that I was able to return the sweater. Valencia then assisted in our purchase of a replacement sweater. She displayed first class customer service!

Hadn't been here in years and won't be coming back. I recently had to do an online return. I went…read moreto the closest register I saw. Stood in line with the return and get up to the register and the employee told me she could do the return but she's new and don't trust herself and sent me to the customer service area. There was a small line there but it moved quickly. The guy who processed the return was not friendly at all. I had the barcode on my phone to scan and he told me it was too dark. I asked if he wanted me to brighten the screen and he said it didn't matter. I read the order number out loud to him and he kept saying he couldn't understand me and pointed to my mask. No I was not taking my mask off. All that to say, not a great experience and I won't be coming back to this location for anything! Ever!