Ya know...you have to judge a business on what they can control. So, you know what, Labcorp did a…read moregreat job. What they couldn't control: -people who don't check in and bombard the front desk staff. They are there to verify your insurance and your lab requisition The front desk person was super nice and the phlebotomist, Trina, was amazing. She was so sweet to my grandma. She took her time assessing which arm to use and did it in one shot. Lemme give y'all some tips. Check in on your phone or on their kiosk 10-15 mins before your appt. Don't expect a timely walk in. This location is super busy. Check in, sit down, and they'll call your name. The front desk person does not check you in. The kiosk does.

Everytime I go to this lab there is a 2-3.5 hours wait! Appointments can only be made days ahead…read more It's quite a large facility-all they have to do is hire more staff! No one, especially Sick people should not have to endure such a wait especially with the added risk of exposure to cold, flu & COVID viruses. Always insist your provider send you to a different lab corporation!

Had a great experience at this Labcorp. The location by me cancelled on me last minute and was…read moredifficult to deal with. Not this location! Super nice staff and easy to get to with ample parking. Check it out.

Walked in and was taken care of in just a few minutes. The lab tech was professional and made my…read moreexperience there a positive one. Lab of choice for my family and I

My experience with Quest Diagnostics has been a mix of frustration and relief, depending on which…read morepart of the visit you're in. The check-in process feels cold and impersonal. There is no traditional front desk and no staff member readily available to guide you, which can be confusing, especially if it's your first time or if you're already feeling anxious. You're left to figure things out on your own using the kiosk, and the overall atmosphere in the waiting area feels a bit unwelcoming. That part is definitely a drawback. That said, once you are called in for the actual blood draw, the experience improves dramatically. The phlebotomists are skilled, patient, and professional. I am extremely nervous around needles and have a history of feeling faint, so this is not something I take lightly. The staff here take their time, explain what they are doing, and make sure you are comfortable throughout the process. I have consistently felt like I was in capable hands. They are also very gentle and efficient. I have never experienced bruising here, which has not always been the case elsewhere. Compared to Labcorp, where my husband had a difficult experience with multiple unsuccessful attempts, Quest has been much more reliable. So while the front-end experience could really use improvement, the quality of care during the blood draw itself makes a big difference. If you are someone who is anxious about needles, the professionalism and skill of the staff here can make the visit much easier.

I meant 0 stars in my previous review not 10! Avoid this place. Getting blood drawn should be an…read moreeasy experience and the staff here somehow make it complicated and you end up bruised up each and every time. You have other options.

This place has real customer service. I was so happy…read more I had to take my Dad for some blood work. So we picked here since it was really close to where he lives now. They have street parking. Which we got right in front. It is on it's own little side street so at the light make sure you go into the strip mall like or you will miss it. We got a spot right in front. Use the kiosk to check in since it wasn't for myself. Otherwise they usually text you and you check in from your phone. We sat down and soon they called our name. it's small inside maybe 4 stalls along a hallway. There were only 2 workers this day. We sat in the second stall and they lady said she had a draw from his primary doctor but this was supposed to be from a secondary doctor. I had authorization on my phone but I didn't print it out. My mistake. I tried to email it to their main server but it didn't work . She gave me her direct email and that didn't work either. The other worker came over and looked at the order on my phone. He gave me his number and i texted it to him. Then he was able to print it out. I thought we were getting away from paper but I just wanted the blood work done. They were both so nice and it was taking awhile so glad they were patient. She was able to draw the blood and all good. Thanks for being thorough and waiting for the order. She said it would take over an hour if they had to fax it from the doctors office since the fax goes to their main office then gets transferred here. Confusing but the key is always have your order in had when doing medical stuff.

Manny did my draw and he definitely made me feel comfortable and did a great draw for 12 vials with…read morevirtually no discomfort at the draw site on my arm. Only thing was a 20 minute wait with an appointment. They seem slammed with the amount of walk ins and appointments.

I spent several days in this hospital. The entire staff treated me well. Today I will be moved to a…read morenursing & rehab center. I am grateful to all of the nurses and other staff members who took such good care of me. Highly recommended.

Sharing for awareness regarding the care I received during an MRI on 2/19/26 with a technician…read morenamed Mark, avoid if you can: Description of Incident Upon arrival, I informed the staff that I am a "hard stick" and required specific care for IV placement. Despite this: * Substandard Technique: The technician, Mark, failed to examine both arms for viable veins before attempting to prick me. * Physical Harm: Mark made 3 unsuccessful attempts. When I requested he stop after the third painful prick, he was dismissive of my concerns, stating, "I've been doing this for 24 years." This resulted in significant bruising on my left arm. They finally brought in a PICC nurse after that. * Procedure Failure: During the scan, the contrast administration was extremely painful because of contrast flow not being adjusted properly. Furthermore, the contrast did not appear in the initial images. Because of this technical failure, I was forced to return for a second MRI.

Fast, efficient and cheerful service! All the things Labcorp doesn't have, lol!! This will be my…read morego to for any blood draw. Weirdly hard to find even though it's on El Camino, just believe your nav system when it says you're there. The signage and building are a bit obscured by a tree.

I just had my blood drawn here with Hasani. He was great, it didn't hurt at all. I will definitely…read morebe back to this location for my bloodwork. They were super quick as well. I was in and out in 10 minutes! Great location for bloodwork.

I accompanied my husband to this Kaiser South Francisco for a consultation with Dr. Millender on…read moreSeptember 11, 2023. Due to my husband's illness, he had an MRI done. Thereafter, he and I were given notice for appointments on September 18, 19 & 20 for three radiation treatments. The first two appointments went as scheduled. EMT (Emergency Medical Transport) arrived at Crown Bay and provided transportation. Today (9/20/2023) my husband and I waited for EMT to arrive around 8:30 AM. Apparently, Crown Bay messed up and had him scheduled for pickup at 9:30 AM. Since the staff at Crown Bay could not reach somebody at Kaiser, I called them myself and was able to talk to a staff member. Thanks to the staff member for talking to the therapist. Kaiser will accommodate us with a late appointment and treat my husband. Besides taking care of this issue, I appreciate the kindness, compassion and understanding of the hospital staff in helping and serving the public. Again, allow me to mention they are the best and wonderful people to be so accommodating.

Very good hospital always do good job taking care of me and family I have never had a problem with…read morethem

Dr. Bartholomew works at the PAMF location in Burlingame, CA. He is a Dermatologist at PAMF in…read moreBurlingame. His quality of care is exceptional as he found basil skin cancer on my nose. It is being surgically removed shortly. Dr. Bartholomew caught this skin cancer in time before it caused life-threatening repercussions. I highly recommend this doctor and PAMF in general. I have been with PAMF for 10+ years and would consider no other type of medical care. Kim Kubal

I had recently lost medical coverage temporarily. I wanted fresh Covid and flu boosters and PAMF…read morehad a "low cost clinic". Made my appointment. (Super easy. But also super vague. I couldn't find costs specified anywhere ). I went in and immediately said. "How much are the flu and Covid boosters ?" No one. NO ONE ! Could tell me. I shoulda left right then. Someone said. "Should be less than $100". I said. "Ok. I don't have insurance I'd like to pay now." "Oh it doesn't work that way. We bill you." Again. I shoulda left. No other industry can't quote a price up front. Or collect payment at time of service. Anyways I just paid a $376 bill for literally 1 minute of asking the price and being told "No. we like to surprise our patients !" And 28 seconds of "poke squirt. Poke squirt ". $376 ?!! For two community health related vaccines ? At a "low cost clinic " I'm furious. I checked online. It should be no more than $100 I got duped for trusting these people. Don't fall for it. Beware !!