North Island Medical, with PA Joshua Sands and his nurse Jason, is a clinic to avoid! After almost…read moresix years of care, I was forced to find a new provider. My issue could have easily been avoided. I have taken the same medications for many years. I lost my job in July and started a new one in November, which began with a new insurance plan in December. This new insurance requires prior authorization for two medications; the insurer has its own portal to complete the prior authorization. Jason refused to use the given portal, and no one else can complete the form, so I am screwed until I can see a new provider and establish care.

I have been a patient at North Island Medical for nearly 5 years. My provider is Joshua Sands. He…read morehas provided me with excellent care. He listens, is not judgmental and offers options for my care. I have several difficult conditions and Joshua has helped me find the best treatments for my needs. Joshua Sands is a knowledgeable provider that genuinely cares about his patients.

I wouldn't give this place a star but it forces you to…read more I've been on hold every day I call for 2 hours and they still don't answer. How am I supposed to to schedule anything when no one answers. I have questions. This place just pisses me off everytime . I HATE it . Wasting my time . Literally can't get anything scheduled and it just shows how much they don't care about you.

I made an appointment for Jan 2026 and it was cancelled by them and rescheduled for APRIL. So I…read morewent to my April appointment which was at 3:00 and wasn't seen until after 3:30 (which I was okay with), but I spent a good portion of the time with the doctor answering questions that they should already have had the answers to. Then we addressed my blood work. The provider said she needed to leave the room to do a calculation, leaving me with the impression that she was coming back into the room, as I had a couple of other things that needed to be addressed. NOPE, the nurse came in and said "okay, we'll see you next year." I said I still had things I needed to talk about, but apparently the provider moved on to her next patient. I didn't even get to spend 20 minutes with the provider. I was then told I would have to finish the appointment at another visit and they couldn't get me in until June...which means another copay. They also said they would send a "note" to my provider about my concerns and somebody would call me back. Now it's 4 days later and no call. I felt like I got the shaft, and was extremely upset with their lack of caring.

Dr Bibby has been my Doctor for over 20 years, he is without a doubt the most outstanding Doctor on…read moreWhidbey Island. He is very knowledgeable, takes his time listening and diagnosing what medical problems that I have. He is always cheerful and makes appointments a very smooth and professional event.

This is the single most incompetent care I have EVER seen!!!!…read more First I beg for a mental health referral for a YEAR as I am disabled with extremely severe PTSD and am on medication to manage the fall out of that. Dr Brazle would say she put in the referral and it NEVER happened. Was never Submitted. I asked her to refill my medication while i wait for the missing referral......Never got done but they legit lied, said it did and never sent it to the pharmacy. They blamed it in my name change and my insurance and they refused to update my information even though the insurance shows the update making it literarily impossible to get my medication because of the name issue that they refuse to change. As it that isn't bad enough Dr jacowski prescribed the wrong medication to my husband for his blood pressure without speaking to my husband? No hey....we are changing this because.... Nothing. No consent. No discussion. No information. Nothing. Can we say DANGEROUS?! Thankfully, my husband read the label before taking it or the results could have been deadly. And if you have to cancel your physical therapy for the death of a loved one.....you get told that there are 2 sheets of patients waiting in line to be seen and THEY cancel your referral. So if you want to be treated with human decency and respect and not guilt tripped, lied to and potentially poisoned.........DO NOT GO HERE!!!! Your very LIFE may depend on it and make sure you READ AND VERIFY ALL PRESCRIPTIONS because these assholes are out to kill anyone on state insurance!!!!

I'm glad we have this medical place in town. It's so quiet, nice and organizes. Love the front…read moredesk. I got a Dr., she is understanding and patience with my wife. Great medical care!

Some of the best care on Whidbey Island, but very hard to get paperwork filled out for long or…read moreshort term disability, seems they don't think that people being paid, while off for Medical Emergencies is important. The care is great, from Dr. Lycksell & Dr. Kanjo, but the rest needs to be worked on. I have been out out work for almost 3 months and they still wont do the Short term disability paperwork. 5 sets have been sent and they ignore them all.

Best of oak harbor in my book. Very caring staff, Dr. Kanjo…read moreis wonderful. Listens to all of your concerns, and gives you straight answers. This clinic is the best! Thank you all for taking such great care of me and my family.

We absolutely loved Pediatric Associates of Whidbey. The staff is incredible, kind, understanding…read moreand they go above and beyond in meeting any and all needs. Such a wonderful experience and we were a sad to leave them due to a military move.

The staff was nice enough(there was an offhand comment from one of them because my daughter was…read morefussing. I know shes loud I dont meed anyone else to make a comment), but the office very meh. They used one of those crappy temporal scanners that never give you an accurate reading. I know because I have the same one at home. I also just got my bill and was charged $131 for them to check my daughter's ears. No tests were run, the doctor simply looked at her ears, asked if shes fully vaccinated, and said great and left. Maybe with all the money they charge they can get a better, clinical-grade thermometer.

She is a cold person. At first I thought it was just me and then my friend went to see her and…read moresaid the same thing. (I had never told her my opinion.) She doesn't listen to you. She just types away on the computer. I am hearing rumors she is moving to Anacortes Family Medicine. So beware Anacortes you could end up with a messed up back like mine because she doesn't listen,

Would NOT go back. Paid before the service(fine). It took all of 5 minutes to convince the lady to…read moregive me my change ($40). Decent massage. I wasn't even fully dressed before they told me to tip them. I hand them the tip I felt adequate for the service I received. They fought me on it and told me I need to tip $40. She went as far as reaching at my hoodie pocket for my money. I told her she can't tell me how much to tip, and left her $20. That's about $20 more than she deserved after that. I will not be back and won't recommend this place to anyone!

I am in town visiting and thought I would give this place a try. Jenny was fabulous! I get massages…read moreoften and she was one of the best I've had. I will definitely be back next time in town.