This dentist has successfully guided us through multiple dental emergencies over the years with my…read morethree kids. Dr. Boyne is so kind and eases my children's nerves when they are fearful at appointments. They have patiently endured my screaming three year old who hates the dentist. I would highly recommend this practice.

Really, love the staff. Great pediatric dental care…read more I couldnt imagine talking my children elsewhere.

This place is so unprofessional!!! The doctor literally told us he already had enough patients when…read morewe had been going there for years and the assistant was so rude. My son said the assistant was so rough with him and her hands smelled really bad even with gloves on. Smoke another cigarette.

Today I had the most embarrassing and unprofessional experience with this dentistry. The front…read moredesk receptionist Shannon was very rude, loud and questioned me about a $97 bill that was uncovered by my insurance. I contacted the insurance company and they stated that the office should contact them as there was an error. Despite me sharing this with Shannon she said we contacted you four times where were you then? She had the most horrible disposition I have ever seen. When asking her to move forward and make this right she further stated we tried to make this right where were you then? There 5 other families in the lobby with their kids as she carried on so unprofessionally. She then stated I was going to help you but then threatened me by saying I am not now. If that wasn't rude enough she further brung in a colleague, Denise who wanted to reprimand me as well. I felt disgraced, embarrassed, and as though my business wasn't good enough. The dentist whose job is to care for his patience often has a positive disposition. I can't believe he has allowed such staff to represent his business. The end result is they basically shamed me out the door and did not attempt to make it right. In fact Shannon was complaining from the start that the sunlight was too bright for her. This being the only light that seems to be apart of her ill-mannered disposition.

They are wonderful! My son had a referral since our primary dentist couldn't do his fillings. (He…read morewas too nervous) and we loved both Fort Mill and Rock hill locations! The staff is very kind and patient with the kids. My son is 7 and this is now his primary dentist, he loves it so much!

Missed an appointment, due to not being able to take off from work. Not they won't see my child at…read moreall. Things happen.

I mean it when I say Dr. Wong and her staff are the best! I always have the best experience at…read moreevery appointment. My teenagers LOVE Dr. Wong. I have one child that always had anxiety going to the dentist and this place is the only place where she feels calm and cared for. We will have a hard time when my teenagers age out, I'm grateful we found Southern Charm.

So glad we chose this practice for our son! First, the staff is always attentive, friendly and…read moreknowledgeable. I love that they greet me and my son by name. There's also a welcome sign with all the patients of the day on it. It's just the extra step of intentionality to say "we prepared for you" that I appreciate. Dr. Wong also does well with our toddler and all his squirming. She's patient, kind and engages with him every visit to make sure he's comfortable. This is key! Not to mention, our visits are usually quick with little to no wait when we arrive. I'd recommend to any parent looking for a caring dentist for their child.

im seeing all of the bad reviews about family dental. im 71 and very picky about my health. i…read moreneeded new dentures and decided to try family dental. i admit it took more trips getting the impressions than i thought it should have took, but they worked with me to make sure the outcome would be good. i just go my new dentures today. besides two very small spots that needed to be buffed down, the dentures fit better than i have ever had, and ive been wearing dentures for over 45 years. true, i think some there are students learning, but they have to get experience somewhere. everyone there was extra nice and like i said....the dentures were the best iver had. i give them 5 stars. for some reason yelp shows the wrong address. i live in chester sc

If I could leave a 0 star review I would. Place was terrible. From a long wait of close to an hour…read moreafter my check in to to a sloppy cleaning with an ill calibrated water tool that left me soaked with water. I will not be going back nor would I recommend this business for even the most basic care. Sad because I'd thought I'd hit pay dirt because they're also open on Saturday.

Went to RH location. They left decay and put a filling on top. My tooth started to look grey under…read morethe filling. Went back to my old dentist where they took photos to show me and fixed it. This was the younger dentist. When I called to ask what was billed to insurance the old lady hounded me and didn't want to give me information. They did not care to get clearance from my obgyn. Malpractice at its finest

**update would give a 0 rating if I could…read more There's a credit reimbursement that I've asked about since April 22 via email, no response. May 13th, via text, no response. Talked to Lily 5/19 who told me the reimbursement request would be submitted and that I should expect the check 4-6 weeks. July 15th, sent text for status, no response. July 16th called and spoke to Lily who proceeds to tell me: she read my text and asked Barbara about it. It seems the lady who works remotely (they have a hard time reaching her) didn't submit the request. I then asked if I could speak w/Barbara and was told she's in a meeting. I then asked if there's a corp office she said there isn't one. She then told me looks like there was some kind of system problem so they need to resubmit the request and it will take the bank another 4-6 weeks to process it! I am beyond disgusted with the blame game. Dealing with this billing department has been horrific!! Now it's safe to say they're trying not pay me my money which isn't setting well with me at all. I will NEVER go near another Apex Dental again. *update Waiting for the bone graft to heal before proceeding w/the next step. The reason why I changed to 3 stars is because of their billing process. I've talked to the billing rep and front office on a few occasions because my insurance has been waiting since November for them to submit a narrative and provide the medical necessity so they can pay that portion of the claim and I pay my portion -so far they have not received it yet (I have NO clue why). The next step of this process is going to be more expensive and I can only imagine how difficult it would be for documentation to get sent to the insurer. I'm not feeling comfortable about proceeding w/this office right now! Just had my 1st visit for a tooth implant process and this was the extraction! Dr. S did a wonderful job, she numbed me up so well that she had to tell me when the tooth was extracted. She's warm and personable and patiently answered my questions-very transparent. Other than hearing the drill and feeling pressure the experience wasn't bad at all! Clearly she's highly skilled. Gisele and Stefanie thank you for assisting her and reassuring me. Now I don't feel too uncomfortable with the remaining treatment. Thank you! Sibrina

1. New customer and loved it!!! 2. All Covid precautions in…read moreplace. 3. Hygienist Leslie is super sweet and accommodating. 4. Easy in and out. 5. Super clean. 6. Extremely relaxing and patient with all my questions.

I had been experiencing pain in tooth number 19 for a year and a half. I had a root canal which…read moretook care of the underlying problem but I was still in pain most every day. It seemed to be a problem with the enamel. It wasn't that bad so I thought I'd just learn to live with it. That was until the extraordinary Ms. Angela gave me a couple of samples of Sensodyne rapid repair toothpaste. Within a couple of days the pain disappeared. I'm now in my third month of following Angela 's guidance and my tooth is pain free. Angela and all the professionals at India Hook Dental are the best. Dr. Johnson has also done a fantastic job taking care of my teeth. There is no doubt that India Hook Dental is by far the absolute best dental clinic in York County.

I've been a patient for more that 17 years and I have had nothing but the best treatment, care and…read morecustomer service the entire time I've been with this office. I'm always greeted with big smiles and welcome "hello's" as soon as I walk through the door. The dentists are gentle, patient and skilled. The dentist keep up with current technology in the dental industry to offer customers the most effective solutions to continued dental health which I personally really appreciate. I absolutely adore this office and the staff. I see Dr. Willis but I've seen everyone over the years at some point and take it from me, they are wonderful. Finding a great dentist you trust is a essential. 17 years and counting!

They are the Best dentist professional in the town. Strongly recommend!!! Very modern and welcoming…read moreoffice and attentions staff and very detailed.

I had a great experience here from start to finish. They…read morehave a very friendly and professional Staff. Especially good care from Tess the Hygienist who did a deep cleaning for me. It was divided up into a 2 day procedure. Great service and experience all around and I would highly recommend this place. Plenty of free parking.

1st visit...initially impressed that there was a welcome message posted in the elevator!…read more Katie was very gentle with my cleaning and the Dr was very pleasant as well. Would definitely recommend this practice.