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    Riverwalk Dental Arts - Rock Hill

    4.4 (16 reviews)
    Closed • Closed

    Services - Riverwalk Dental Arts - Rock Hill

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Ask the Community - Riverwalk Dental Arts - Rock Hill

    Review Highlights - Riverwalk Dental Arts - Rock Hill

    “I went to Riverwalk Smile Dentistry to see if they could help me finally get my crown on my tooth.”

    Mentioned in 4 reviews

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    People searched for General Dentistry 822 times last month within 15 miles of this business.

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    Aspen Dental - Rock Hill, SC

    Aspen Dental - Rock Hill, SC

    2.4(5 reviews)
    1.4 mi
    Available by appointment
    Emergency services

    I am sitting in the parking lot crying my eyes out right now because of Aspen Dental's appalling…read moreservice. I have been afraid to go to the dentist for some time, but I worked up the courage to schedule an appointment and took off work without pay so I could attend the appointment. I started having pain in my tooth this week, so I was in dire need of help. I get a confirmation email with the address and I am so excited to go and fix my tooth and rid myself of this pain. I show up 15 minutes early for my appointment and try to check in.. only to be told that they cancelled my appointment without ever talking to me. They claim they tried to call but I never got a call, never got a voicemail- nothing. She said they were running behind and they couldn't see me, and I am standing there at a loss for words. I lost out on pay from work today because they decided to just cancel my appointment. I NEEDED to see a dentist today. I have to go home and sit in pain because of their actions and disregard for my time. It's not like a hair appointment that can be missed and scheduled whenever. The dentist is only open during office hours so now I have to find a new dentist and take off work again because of the unprofessional treatment of this awful business. I have never been so disappointed with a medical provider. That is an irresponsible way of doing things, especially when you know people can't just wait around in pain. I will never go back to this place and I urge you to go anywhere else. If this is how they treat people, I can only imagine how poor their dental work is. My life and my dental health is nothing to play with and you have no idea how much this set me back. I am filing a compliant with the BBB and I can only hope they treat other people with more respect than they did with me.

    They were real good on making me a partial that's fits so good. The front office receptionist had a…read moredreary look on her face but the back staff was professional and nice.

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    Aspen Dental - Rock Hill, SC
    Aspen Dental - Rock Hill, SC
    Aspen Dental - Rock Hill, SC

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    Beam Endodontics

    Beam Endodontics

    3.0(8 reviews)
    0.1 mi

    Great service, fast and efficient .... Nails ur treatment, extremely caring! I got a last minute…read moreappointment, and he was very caring even post the treatment. Simply loved the experience!

    Recently my husband had an old filling fall out. After going to our dentist, he was referred to…read moreBeam Endodontic for a root canal. When he called to schedule his appointment, he told them our insurance. They said they accepted our insurance and asked him if he planned to put the charges on a credit card. When he said yes, they quickly pounced on the opportunity to get him scheduled within a day. Never did they disclose that they were not a network provider for our insurance and would be charging us 3x more than what we would have paid at a network provider. My husband assumed that he was being referred to a network provider by our dentist office, since they participate. When he went in for his consultation, there was no signage anywhere in their office to let patients know they were not a network provider nor was he told. Absolutely no transparency. To top off the deception, when he was paying with his credit card, he was told that because we had Dental Plus, he would get "a lot of it" back after insurance paid. All the more reason for us to believe we were dealing with a practice that would honor the maximum allowable amount insurance would pay. It wasn't until after Bean contacted my husband to say he was getting a whole $58 of the $1,111 he was charged back that we realized our mistake. Yeah, that was "a lot" of it back. The insurance company did send us a check for $107 toward the bill. Still- $165 is not much of a bill that was over $1000. I went to their office to explain how deceptive their billing had been and to see if they would do anything to help us out. I was basically told that you get what you pay for because they have such exceptional service. Like no other network dentist in Rock Hill could have performed a root canal like they did. The smirk the office manager gave me when I explained that it would have been nice to have the opportunity to find a network dentist was priceless. They really think they are better than everyone else. Well, my husband might disagree. During his root canal, he was told there was a hairline fracture in the tooth. This was after drilling started. He was asked if he would rather have it extracted. When he said yes, the doctor told the assistant to tell the front desk to schedule him for another day. This was AFTER drilling started. My husband didn't want to be sent home and suffer until they could reschedule him for the extraction so he went ahead with the root canal. How is that for service? So, I write this lengthy review so that others won't be taken advantage of during a time when they are suffering from tooth pain. Be sure to ask about network participation. We learned a VERY expensive lesson that offices like this are only out to make money- at least Beam appears that way because they refuse to work with us and honor the price our insurance allows.

    Riverwalk Dental Arts - Rock Hill - generaldentistry - Updated September 2026

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