Always go here for years great place amazing people they know there work won't be sorry go to Henry…read moreTires I recommend every one to go here thank you everybody Rose and Chris

Stopped in without an appointment for a slow leaking tire. They took care of it (found a nail in…read moreit) and patched it. Great service, very professional and courteous and efficient. Been here before and will return. Highly recommend.

The staff was wonderful. However when I was ready to pay my bill I was told that I had to pay 2%…read moremore because I was using a credit card. Not good business

I can't speak enough about the quality and service that they have given us over the years. They…read morehave worked on our Mercedes and our Honda and never had anything but praise for their work. The Owner Dennis and his wife run probably one of the friendliest business in the Community taking the time to explain any vehicle situation or just chat with you about your day. Between their skill, service and reliability - that is the reason for the 5 Star Review.

I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

Great service. great people Fairley priced and can fix anything lucky to have found them…read more been coming for 7 yrs

I recently brought our Toyota to a Toyota service center for an oil change. They completed an…read moreinspection and recommended we replace the front/rear brake pads, a caliper, and front struts. The Toyota service center quoted $7,000. Based on a buddies recommendation I brought my vehicle to Beacon for a second opinion. Steve at Beacon was friendly, knowledgeable, and honest, explaining and confirming everything Toyota had recommended but for $3,000 less. Highly Recommend!

We were going to d&m for years. The guys that work there are great. Good people, sometimes over…read morepromise on deadlines which could get frustrating, but for the most part thought we had found ourselves a good local mechanic. I noticed Ashley's 2009 Lexus was leaking in the driveway. I used to work on my own vehicles and have a good understanding of "car stuff". I checked the fluids, levels were fine. Told her it was safe to drive, but we should get it fixed because who wants a car leaking fluid? Brought it to d&m, they said it was the power steering rack big repair! But hopefully this would be the last major repair before we got a new vehicle. Let's just get it done. Power steering rack replaced (~$1500). It was still leaking! Ugh. We brought it in again and they said it was the power steering pump (~$800). Now, anyone with some common sense would think there was a possibility this was a misdiagnosis and the rack was never leaking. I thought this was a legitimate concern to ask about before we got the pump replaced. Including my own opinion, I asked 2 mechanic friends of mine and a third friend who used to own a repair shop. The consensus was it was likely a misdiagnosis. Maybe not, but most likely. Armed with this information, I politely asked the shop if there was a possibility it was misdiagnosed. I am the type of person that never likes to accuse someone of something if I might be wrong. I got immediate pushback from the owners son- no way, they are in two different places, we've been in business 50 years. If you don't trust us you can go somewhere else. Ok- even if it was leaking in both places (unlikely), we should have been told this up front that it needs both a rack and a pump. If we knew it was going to be $2300 vs $1500 maybe we wouldn't have gotten the work done and replaced the vehicle. But the response to a long term customer was totally inappropriate and unacceptable, disrespectful. We already made the decision we wouldn't be going there again, but let's just get it fixed. Still leaking! Go back in, we are told now that it is leaking from the front differental. I recorded the conversation with the owner, who responded the exact same way as his son. You decide for yourself if this is a place you want to do business with: https://recorder.google.com/04edd942-ed11-4ed9-a08f-646bd014fd70

Courteous, prompt, and efficient. My husband began getting our tires there about 40 years ago…read more Always recommended D&M. ~ Dottie

Never got to experience their skills or service however their customer service is absolutely…read moreembarrassing. I spoke to a gentlemen on the phone and he was kind and receptive however once I arrived to get seen, a man named Joel was at the garage doors, he made eye contact with me and I clearly was a waiting customer, him being on the phone I decided not to interrupt, however he didn't even say "I'll be right with you" no instead he went inside and closed the garage door in my face without acknowledging my presence. I went inside thinking maybe he was busy, and again no one at the desk, no bell visible, and no one came to speak to Me. I can't not speak to their actual skillset/pricing because the customer service was so terribly disgusting and disrespectful I don't even want to go there. I will make sure everyone I know does not go there. What a shame. From one tradesmen to another I would NEVER treat a potential customer this way.

Great service and honest. Helped my husband out with just a phone call to get his 02 Tacoma that…read morewas stuck in 4 wheel drive by telling him how to get it back out. I bring my 06 Sienna there and they let you know what needs attention, what may be coming up and what is okay WITH PHOTOS!! It is nice to anticipate future expenses in this economy. I thought my brakes were in need of work but they were not so that was a great relief as I was sure I waited to long to get them looked at. When someone is honest for the little things, you can feel better you are not getting ripped off when the bigger ticket items come along.

I needed a battery ASAP after AAA came to jump start my battery. I had been to Muffler and Brake…read moremany times for various services and I live nearby so it made sense to head there. The battery for my car was an unusual size and very pricy- but much to my surprise they gave me a discount on the price. I was very pleased because it was unexpected. Not that I needed one- but it gave me another reason to head back...

Terrible customer service. Had my young daughter shaking and in tears to the point she left due to…read morethe way she was spoken to. Should be ashamed of himself treating paying customer like that especially a young girl. Hope you have the day you deserve.Coming outside throwing your hands up- how very professional of you.

I've worked with John the past few years, having moved to RI from NY. He has been wonderful to deal…read morewith, highly knowledgeable and extremely fair in his pricing. Very happy to recommend him. Alan S. Bristol

Overpriced and disappointing experience. John appears…read morefriendly at first, but the way he handles feedback is unprofessional. He gets defensive any time you question a price or suggest getting another opinion. He quoted my daughter nearly $2,000 for a few repairs. When I mentioned going to another shop, he was clearly unhappy. Well, we did and not just one, but two different mechanics looked at the car. Both shops did more work for about half the price he tried to charge. Customers keep your business running, so some honesty and respect would go a long way. There are plenty of other mechanics out there, and we'll be taking our cars to Twiggs from now on they've always been polite, fair, and transparent.