We love our new flooring! The Coretec flooring in the 3 rooms we had done is beautiful, and the…read moreinstallation was done perfectly by the professionals at Messner. We highly recommend Messner Flooring if you want quality workmanship.

Great overall experience! I got 3 floors done in the kitchen, bathroom, and upstairs hallway and…read morethey all came out really nice! Christo did an amazing job and the whole team worked through the problems to get everything done!

The Rug Market is the very BEST place to find and purchase carpeting for your needs! Jim, Dan, and…read morethe staff are wonderful to work with - extremely knowledgeable and helpful. We just picked up a carpet we ordered for our living room and we couldn't be happier with our shopping experience. We heard good things about this store, but our experience exceeded our expectations! Gerry M.

Dan and his staff are so helpful and knowledgeable that before you do anything with your flooring,…read moreyou must consult with them! They know all about how to clean rugs and carpets properly, about all types of floor coverings, and they are honest and fair. You will be astonished at how well these folks understand flooring and how helpful they are. You will never use an outside rug cleaner after you have consulted with them.

Andy and Greg were a HUGE help selecting, ordering and coordinating the installation of new carpet…read morein my living room and two bedrooms. The process was smooth and easy. Their installation team was outstanding. Help move my furniture will no issues. Two meticulous hardworking guys. I couldn't ask for a better experience. I stongly recommend Messner for any flooring projects you may have. If I could give SIX stars, I would...

We had a bad experience with the installer…read more When we scheduled the installation, we asked Messner to send an installer that would wear a mask. When our installer arrived, I politely asked him to wear a mask when he was in my home. My wife and I are high risk for COVID, and we wore masks when he was in our home. The installer refused to wear a mask, and he wasn't very nice about it. This installer also did quite a bit of damage to our walls during installation and to our furniture that he moved. When I brought this to Messner's attention, their general manager came to our home and repaired some of the damage, but not all of it. He promised to come back and finish repairing the damage, but we never heard from him again. I suggest you go somewhere else for your carpet if you are looking for polite and professional installation services.

Amazing experience from start to finish! Brian matched my new carpet to my existing carpet…read moreperfectly. His communication was 10/10 making this a painless process!! The installers were extremely hardworking, professional and cleaned up after the job was done leaving no mess behind, just a beautiful carpet to enjoy! I'm looking forward to using them again for all of my floor covering needs and would HIGHLY recommend them to all my friends and family.

Yann and Chuck are wonderful people to work with. Yann came out to see us as soon as we contacted…read morehim and the carpet was installed as fast as they could and it looked perfect. thank you

I had a vinyl put in yesterday and they had the old one ripped the new and the new one…read moreinstalled in a little over six hours. Both Alex and Joel were working so hard and never stopped and they were absolutely phenomenal. I couldn't be happier with the outcome and the service they provided. The owner Kim is wonderful and she even sent a supervisor over to make sure that everything was going well. Can't ask for more than that!

Wonderful company to work with. Quality of work excellent. All employees professional and…read morepersonable. Our kitchen floor looks great and the carpet on the stairs, landing and hallway is excellent.

Quality custom rugs, tiling, and flooring. LVT (luxury vinyl tile) best in the area. Will go far…read morefrom Rochester for service. Tony & everyone there will go above and beyond to make sure you are happy and get what you paid for. You won't regret it can't wait for my next custom rug I will be ordering in July for my new apartment. Thinking circle rug for the family rug with a unique pattern.

The fabulous customer service is a great win. Tony provides skilled help. Large selection of…read morecarpeting. He made hall runners for us and steered me to just the right choices.

My go to for all my flooring needs. Great customer service, not pushy or rude. Amazing product and…read morework ethic. The finished product is always better than I pictured.

I just bought an old house and it has wooden stairs leading up to the second floor. My dogs were…read moreunable to get up the stairs because the pause would slip. I came across Wagner Carpet's and Andy was incredibly helpful at picking out the perfect carpet for the stairs. Him and his crew came out to measure and install the stair runner and they were super flexible with the times. The stair runner looks absolutely gorgeous and installation is a masterpiece! This is a Carpet that will last for years to come, well worth the money. If you need any rug or flooring services, go and see Andy at Wagner Carpet, highly recommend. 10 out of 10!!!

We've used them twice now, they beat the big box "bottom-of-the-barrel" prices with their highest…read moregrade carpet and luxury vinyl flooring. So we used them twice, both times they were flexible working around our times, the prices were lower than pretty much any other flooring store in Rochester and we went to pretty much all of them the first time, second time we didn't even think about checking out the prices. Lumber Liquidators had higher prices for a DIY bargain bin luxury vinyl than they have for fully installed Tarkett Progen - that's crazy! Also, they don't charge extra for stairs or tack strips or glue or those metal pieces, all of those things were added-on line items with Home Depot's quote, on top of the listed carpet/flooring costs.

Grade A Carpeting just completed the flooring in our brand new home. When we visited the showroom…read morethere were so many samples to choose from and Aaron was so great in helping us narrow down our choices. Our bathrooms have beautiful custom tile showers and our hardwood flooring is beautiful! The installation was flawless and we could not be happier. We highly recommend Grade A!

The worst customer service. I purchased tile for my bathroom shower. When installed, the tile…read morechanged to a completely different color. They wouldn't assist at all. They claimed that the tile, being marble will change with variations. This wasn't about variations; this went from cream to gray/white. I had opinions from other installers and tile companies, and for the amount of money I spent, they should have tried to work with the tile manufacture at least to offer a different tile, anything!!! I would never recommend them.

The employees are extremely helpful and knowledgeable. They have a great selection as well.read more