I had a party at the Bayside and from the planning to the day of the party everything was great! I worked with Debbi, but spoke with John on the phone often. Both were always helpful and knowledgeable. I had a buffet meal, but ordered kids meals for the littles. We had more kids show up than planned. Debbi was awesome and worked to get meals to the kids I ordered them for and the extras they had made up in case were split between the extra kids. Because our cake was huge/heavy, my husband wanted to help Debbi carry it to the kitchen, but she assured us not to worry and got her staff to help. Thankfully, because I needed him! The ONLY thing I regret is not listening to Debbi during the planning stage. She suggested ordering and appetizer for my guests if I was planning dinner to be served an hour in. I didn't want to spend the money... next time I will. Debbi did bring out the dinner early by 10 minutes, but I know we were all hungry! read more

It is highly regrettable that not only I, but also my significant other, family, and other vendors had to endure the complete unprofessionalism, poor communication, and discourtesy from both you and your staff. From the very first day I visited the venue, I was informed that several modifications were being made prior to my scheduled event. However, I was never updated that these changes were not occurring, which was the initial indication of the communication breakdown. I had to reach out to the venue a second time to confirm the event date and other details. As the event date approached, I had not finalized any food menu nor signed the contract. I had to make several calls before I could speak with someone to receive the menu and options. You later mentioned that they had entered my email incorrectly, and after I provided my email again via text, I still did not receive the menus or contract. I ultimately had to visit the venue in person, as I no longer felt comfortable communicating through email or text. During my meeting with you and Jacklyn, whom you mentioned was new, it became evident that there was a lack of communication between the two of you. The way you addressed her in front of me and my significant other was entirely unprofessional. It was also apparent that she was new and you had not given her the knowledge of how the business runs, as she had to frequently consult you for answers to my questions. However she was the nicest person we dealt with there. This included inquiries about both the back green room and our bar preferences. Specifically, we requested that the green room be empty, and we were assured it would be, yet it was not. On the day of the event, the room was filled with furniture and storage chairs stacked inside. Rather than attempting to accommodate the situation and understand, you offered excuses, explaining that it was not your fault but rather the fault of your new hire, and that you had been up until 4 AM for the previous event. Meanwhile, my event was just a few hours away. We were told that the children would receive juice boxes, but they did not. Additionally, we were promised a mimosa bar would be set up, but on the day of the event, nothing was prepared. When asked if there were any specific drinks we wanted, we requested sangria and margaritas, along with a particular drink for which we provided specific ingredients. They claimed to have all the ingredients except grapefruit juice, which they assured us they could obtain without issue. However, on the day of the event(just hours beforehand), there was absolutely no mimosa bar. The bartender did not have grapefruit juice or the necessary ingredients. I was informed that this was a fully stocked bar. While my family was preparing for the event, I was made aware that you exhibited a complete lack of professionalism and were exceedingly rude to everyone involved in the setup. My family and event planners could hear the shouting directed at the bartender, who was in her office and in the kitchen, just an hour prior to the event. This was once again very uncomfortable and unprofessional. After we attempted to resolve the initial issue with the green room not being vacated, we encountered the problem with the bar, which we then tried to address. However, the unprofessional behavior persisted among the entire staff. I received multiple complaints regarding the bartender's rudeness. He also took it upon himself to close the bar before 2 o'clock. He claimed he had already informed patrons that last call was at 1:58, despite the fact that our contract stipulated we had the venue until three. Once again, there was a complete absence of communication between the you/staff and myself. Additionally, several family members and friends reported that the serving staff were also quite rude when inquiries were made. It is regrettable that this venue is exceptionally beautiful; however, the lack of communication and professionalism significantly detracted from our experience. Many guests praised the beauty of the venue, but I regrettably informed them that I would never consider booking this venue again. There were additional minor points I could mention, but ultimately it came down to you and this business being a poor communicators and unorganized. This is the email I sent to the owner nilzelia santos who was also the point of contact and the main one giving excuses. Not worth your money. She hasn't even responded which goes to show you how much she cares. I'm sure bad review will get a reply tho. read more

The atmosphere is very nice, however, food is atrocious. The planning is poor as well as at a recent function I attended we waited almost an hour for food to come out. When it did, the children's meals were cold, French fries were frozen and not edible. The adult food was also not fresh. The salad was already dressed with a dressing that tasted like dirty dish water. The person in charge clearly was not organized and turned to the hosts to distribute meals for kids and to carry a sheet cake. I'm thinking that there should be waitstaff to do this and for the money that the hosts paid for this facility they should NOT have had to do these tasks. This is why they had their party at a function hall....so they could entertain and be with their guests! Unless the Bayside gets a new party coordinator and a new caterer I would NEVER have a party/function here. read more

So I've been to this place many times before but this is going to be my first review of it. The hall is very nice, always beautifully set up it has subtle decorations or they can go big. It's a very nice hall to have wedding and everything in between. It's right by the water so it's very nice to see the views from all points there. There is always is a cop on duty it's a requirement for that hall as so is many other places. The staff is very nice and friendly and for the food you can have it self served for buffet style or they serve it to you table. The food is delicious I forgot to take a picture but nonetheless very good not a downside their. There really isn't anything bad about this place maybe only thing that sucks is that you can't take your drinks outside and enjoy the breeze and view but after that, it's not that bad of a place to have any function for. read more

The Bayside - Oceanside Event Venue - Simple but very beautiful decor - Venues & Event Spaces Near Me - Nahant, Massachusetts

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While the Bayside Function Room is in a beautiful location, the management here is very much inferior. First of all, they are dishonest people who will mislead you on the menu and the equipment/decorations they own. They will also lie to you about the hours you are able to enter the venue on your own wedding day. They are the opposite of helpful. The coordinator is a rather bossy woman who rarely listens to your ideas. Additionally, after making an appointment, we were forced to wait half an hour past the appointed time before talking to the coordinator. There are definitely good parts to Bayside as well. The wait staff is professional. The food is delicious. The views of the ocean are superb. The venue is a good size for plenty of guests. Despite the difficulty of planning the wedding, the day of went smoothly without any problems. read more

Met with John tonight, he was fabulous! He gave my fiancé and I everything we needed to know to book our wedding. He was very informative and very helpful. Function facility is very nice and will be a contender in our decision. Only downfall is there is no on site outdoor ceremony however John stated there is a public area down the road available for no charge for a ceremony. The bar is cash only so have your guests come prepared. Pricing is very reasonable! read more

The view is amazing. But the food is mediocre at best; and $5 for a gulo of soda, especially not at what was essentially a teenager's birthday party, is RIDICULOUSLY overpriced read more

I was married on July 9, 2016 at the Bayside Function Room. The staff, wedding coordinator (Debbie) and the Manager (John) were absolutely outstanding!!!! I cannot say enough good words about this place. The view from almost every vantage point in the room is beautiful .We had 125 people and there was plenty of room to mingle and dance. The food was served hot and very delicious!!! The clam chowder was exceptional!!! The staff was there when you needed them but not intrusive. The cost was very reasonable. They provided the cake and centerpieces for our wedding and they both were absolutely beautiful. The next function I have will be here. Great job John, Debbie and the entire Bayside Function Room Staff!!! Highly recommend. read more