Brian is a wonderful technician and a great guy. He is always very courteous and informational. I…read morewould and do definitely recommend him to anyone needing pest service.

Great service. Call Brian if you need help with and Pest or Rodents.read more

Highly recommend!  I…read morewould give this company more stars if I could! We called Madrona Pest Control and spoke to Nichole. Shane quickly took care of our problem. Both are professional, courteous, and really nice people.

Used their after hours emergency services for a pest problem that I couldn't handle or wait on!…read morePaul was out in 30 minutes and took care of it. He was very professional and understanding and came back the next day to start our monthly preventive service. Feeling happier and less afraid in my home with Collie Pest Control on my side!

Best in Mason county. My elderly, disabled mother called all around for a very large serious…read morehornets nest that was inside the wall, they began coming inside her home in large numbers making it dangerous... she called MULTIPLE companies, NO ONE EVEN CALLED BACK .... Collie DID, they are available 24/7... extremely timely, friendly and trustworthy service. While other businesses were charging 1,000+ Collie charged 200$! And guarantees his work aka will come back for free. I'd recommend this company to anyone!!! A+

As David S. Review stated plus the Technician was a disgruntle employee with attitude since the HOA…read morecontract is up by end of year. Tech found reasons why not to treat and I have doubts if there was anything other than water in spray container. For a customer service representative he comes across as rude and arrogant. We've had several reps over the years who have been courteous and treat bug issues. Not the current tech!!!!

I discovered I had critters in my crawl spaces when I was preparing to list my house. Guy was super…read moreresponsive, speedy, and thorough. He even put up with my obnoxious (with strangers) little dog. Guy came back prior to the home inspection to ensure there was nothing to be found. I'd recommend and/or work with him again in a heartbeat.

We recently moved into a house and after identifying bed bug feces were immediately anxious. Joseph…read morewas both prompt and knowledgeable helping us every step of the way. He gave a detailed report of his findings, that it was residual feces from improper cleaning following a previous infestation, and returned the next day when the mess was removed to take precautionary measures against future infestations giving us great peace of mind. He also assisted us in identifying a potato bug infestation and helped us understand the steps necessary to mitigate it once and for all. Joesph inspected behind the dishwasher and oven as well as the entire property for rodents, helping us to understand vulnerabilities and take appropriate measures. His service is truly best in class. Thank you again for giving us our peace of mind to enjoy our new home.

Another Facebook find! And so grateful!…read more I had THREE wasps nests outside my front door! I tried to knock one down after dark and the resident started crawling around and I got scared lol I requested a quote from BPM through Yelp, immediately. I immediately got a response! (It was close to 10pm!) I was told someone would be out the next day. Elliott was on time, friendly, knowledgeable and efficient! I signed up for quarterly service. I had it previously through another company and BPM was significantly less expensive. Elliott took care of my wasps nests and did my quarterly treatment that day. Beyond grateful and feel much safer and less grossed out by my outdoor "roommates". Thank you, Elliott!

Elliot came out to assist with a termite concern we had. His service was prompt, professional,…read morefriendly, and fair priced. I highly recommend his service!

Timeliness and professional staff. Great company. I feel better having them treat my home.read more

First time leaving a negative review ever. I am extremely disappointed with the service and the…read morelack of accountability from this company. We hired them for a wasp nest removal that was supposed to be a professional, thorough job, but the experience was anything but. - Unfulfilled Promises: When booking, I was explicitly told the service would include treating the area (preventative spray). However, the technician simply knocked the nest down and left. When I followed up, the company claimed treatment wasn't "necessary," completely ignoring what was promised during the quote. - Refusal to Resolve: I reached out to management to request a price adjustment since the service was incomplete, or at the very least, to have someone come back to properly treat the area and inspect the vents located right next to the nest. Both requests were flatly denied. - Unjustified "Height Fee": I paid extra for the height, yet the technician didn't actually reach the area to clean or inspect it properly. If I just wanted the nest physically dislodged without treatment or cleaning, I could have done it myself for free. - Lack of Professionalism: The debris was left in my personal household trash bin instead of being hauled away. It makes me wonder if they have the same unhygienic practice of dumping dead rodents or other pests into customers' private bins when handling those types of calls. I paid a premium for expertise and a specific scope of work that was not delivered. The fact that they refused to make it right or even honor their own verbal agreement is highly unprofessional. I still hope to see this matter resolved properly, either through the promised treatment and inspection or a fair refund for the unfulfilled portion of the service.

Amazing customer service, haven't went with the installation yet due to funding, but the experience…read morewith Ray and team has been eye opening compared to the competition. Ray is great, knowledgeable, and honest. He provided quote, real time communication, and was true to his spoken word. Highly recommended!

Did an awesome job. Check out my review under Diversified Crawlspace Services. Raymond and Ramos…read morewere very professional and prompt. Went from near disaster to and clean and comfortable crawl very quickly.