We just moved in (like 3 days ago) so still getting used to the new place. I just wanted to…read morerecognize Chris in leasing. He made us feel at home from the moment we walked in and toured the building. Once we decided to move forward with the lease, Chris was always responsive to all our questions (and me being stressed about moving) he was always supportive of all my questions and helped make out transition go as smoothly as possible. I've also had the pleasure of meeting Bran the other leasing agent who was also very friendly and gave us pointers where to get pizza our first night here. Thank you for all your assistance in making our move go smoothly!

This place has completely gotten worse. Now management is retaliating over me complaining about the…read moreurine infested hallways. Maria the building manager made fun of a handicapped woman when she was simply trying to get her medication. She was stranded because they shut down the electricity giving patrons only 5 minutes warning. If a person can't even have empathy on the disable and elderly what makes you think that SHE will care one bit about the residents I got an email about my cat who happens to be my emotional support animal. We register her and NOW she says she has no record of it? Mind you there are dogs barking all day and pussing all over the place. This is clearly retaliation and I plan to report them to the state for all the OSHA violations.

We've been working with Cesar Galdamez, for over a year and a half at The Vue, and I honestly can't…read moresay enough good things about him. Cesar consistently delivers unbelievable customer service. Anytime we had an issue in our unit, his communication has been clear, and he worked around our availability and most importantly solved our maintenance issues properly. From fixing multiple clogs to replacing light fixtures, and additional maintenance needs washer/dryer, kitchen/dishwasher, he's on top of it! Cesar takes great pride in his work, follows through, and makes sure things are done right the first time. Cesar has made living here a much better experience, and he's a true asset to The Vue. Maintenance like this is hard to come by, and we're very grateful for everything he does. Highly recommended and very well deserved recognition!

The Vue is a wonderful place to live! I could not recommend it more. The staff are so welcoming and…read morefriendly. We immediately felt at home here. Any service requests are filled in a timely fashion and you can't beat the location!

We just recently moved out and from start to finish the lofts have been amazing to us. They are…read moresuper spacious and very beautiful. But the most important Takeaway from everything in our two years of staying here at the bank lofts is the management. Evan Brooks is one of the most amazing property managers I've ever dealt with in my life. He is unbelievably professional, very kind, on top of everything that you need done when you need it done he skips no beats and makes you feel at home in the process again I've never had a property manager like him, and I wish that everybody could experience somebody like him because it makes living there so much more of a dream. All in all 10 out of 10 experience I will always miss the bank lofts, and thank you Evan!!

Great management and friendly staff. However, the appliances are very old and need to be replaced…read morefrequently, and the skylights are so dirty that you can not see out of them. The cabinets are also outdated and scratched up it's definitely time for an update or a fresh coat of paint. The neighborhood and layouts are great, but the units could really use a facelift, including newer appliances, since the current ones will eventually fail. That said, the property manager Evan was excellent and did a great job keeping the community informed about updates and organizing events.

My wife and I visited VIVO Apartments on March 7th to tour a unit we were considering. We…read moreultimately decided not to move forward, but the leasing agent, Andi, told us we could go ahead and apply and cancel within the allotted time for a full refund. We took her at her word and did exactly that. It has now been almost two months and we have still not received our refund. I have the screenshots of my conversation with Andi that clearly show what was promised, and they speak for themselves. Her communication has been neither authentic nor in line with basic integrity. To anyone considering applying here: do not take Andi's word that they will refund you. Get everything in writing through official channels and think twice before handing over your money.

Dayane Bellah gave my family a tour. Unfortunately, the experience felt condescending and…read moreunprofessional. She repeatedly moved her head around in a strange way to emphasize points, which came across as disrespectful rather than helpful. I also felt rushed throughout the tour, and the rest of my family agreed with my concerns. The overall interaction left us feeling unwelcome and significantly reduced my interest in Vivo.

Portia was a great help! She was very professional and polite. The property was very clean and well…read morekept. I can't wait to move in!

****LONG HONEST REVIEW **** I wish I could give no stars…read morehonestly ! I moved into thrive on 7th November 2023 , and I thought it was the perfect move, brand new build brand new apartment, I was the 1st to live in it. Well a few months into residing there I was hit with all these double extra fees of water, hot water, gas, and mind you I was also paying a bill with the gas company and LADWP. Come to find out they charge there own fees as well, yet they don't mention any of this to you prior to you moving in nor once you're in. I inquired about it and it took months to get it rectified. Portia the manager isn't well with communication at all nor getting back to you in a timely manner. It was almost a year later and I had to end up paying over a thousand dollars in fees , it was ridiculous. Then each month after that and the bad part I never got not 1 bill from them physically I'd just see the portal every month with the double charges for everything. I even asked was it because I had 2 bathrooms ? No answer. Here it is I have moved out of the complex and waiting on security deposit refund and now I'm getting hit with a charge back as they're calling it from LADWP for over 200 dollars!!! I call LADWP regarding it and they tell me there's no such thing that they would charge the owner for an unpaid bill of a tenant, they charge it to the tenant, yet thrive on 7th is deducting from my security deposit! I even transferred my LADWP service to new location so if anything it will follow me to new location they will NOT charge it to landlord or owner, they're just trying to keep deposit !!! I barely moved on march 1, 2025, so a bill wouldn't even be ready just yet anyways.... oh and did I mention that the elevator was broken and we had to move everything without it OMG it was terrible. N management didn't bother to even offer to allow an extra day ot 2 or anything due to elevator breaking again after just getting it in order from being out of service a few days prior. Also the dog friendly community doesn't clean up after their fur friends, they poop in the elevator they poop in the lobby area and it takes days to clean up. It's really ridiculous !!! Intercom breaks often and days to repair. Homeless sleeps in front of lobby door and you're unable to get out or in . We were trying to leave one day and a homeless man was laid out across the door and he assaulted my daughter, we called police and they were looking for cameras and found none and said a nice building like this has no cameras that's not good, I was destined to move out after this happened to my daughter .... assigned parking isn't allowed for all tenants and they charge extra fee for that if you're lucky enough to get offered assigned parking!!! . Do yourself a favor and look elsewhere to live !

Luis and Angel are always incredibly helpful and accommodating! In what seemed like 10 minutes,…read morethey fixed a light bulb, checked all my smoke detectors, followed up on a breaker I was having problems with, fixed that, made adjustments in my laundry room to make life easier, all while Angel flexed his Pokémon collection and poof they were gone. Like a team of fix it ninjas with maximum level swag, these dudes are rad!

Luis and Leys was very nice and helpful today thank for coming and helping me with my maintenance…read moreneed

0 STARS IF I COULD. I do not recommend this place AT ALL! This place is roach infested, has a lot…read moreof drugies, perverts, bad smells, and bad overall. I really do not recommend if you have small kids. There is roaches EVERYWHERE there are roaches crawling on the ceiling above my bed, ON MY PILLOW WHILE I WAS LAYING DOWN ! everywhere you can think of and everywhere else it smells like roaches, cat piss & dog sh!t in the whole unit. People constantly parking in your parking spots and more I've put down a roach trap when I first moved in and I kid you not there were more than 20 dead roaches trapped on there. Worst place I've ever leased at this place is a nightmare more of a dirty a** motel where you're paying $1,250 my kid can't even play with her toys without dead and alive roaches in her area you can have the cleanest studio in here and the whole thing is still infested I've had multiple pictures of roaches that I do not have anymore because it's just a nightmare for me and my kids. There's roaches in our clothes and more. DO NOT MOVE HERE UNLESS YOU ARE OK WITH ROACHES EVERYWHERE. Trash is wayyyyy at the front of the unit.

ROACH INFESTEEEDDDDDDDD. poor management, they will give u notice for any little thing if they are…read moretargeting you. the whole building is ROACH INFESTED. pest control stated my house was very clean the first time they came. after the first time, there was even more and more roaches. they come through the cracks in the cupboards, they come from the cracks underneath the counters, they come out of your drains, out of the stove. they are crawling on the ceiling. when I say infested, I mean INFESTED. all the management will do is schedule pest control, stating that it's a 'mandatory' pest control appointment, meaning it is the tenants fault. they gave me a notice stating that I am keeping inhabitable living conditions when they know it's their fault to begin with. I will never rent from Samoan seas or hunt enterprises EVER AGAIN. this was the most stressful, most disgusting, most traumatic experience I've ever had at any place of living. although the price is okay, it will never make up for the turmoil you will go through. PLEASE DONT DO IT TO YOURSELF.