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    Baystate Reference Laboratories

    4.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    10 months ago

    Amazing service and people; unfortunately no follow up from Doctor @nothern edge ... need to find doctor Bucknor

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    Mercy Medical Center

    Mercy Medical Center

    2.1
    (39 reviews)

    Mixed feelings but more positive than negative…read more Not going to go into details about why I was here but wanted to give some feedback about my experience. *The patient parking lot desperately needs to have the lines repainted. Multiple cars taking up two spots. *For coming in on a late weekend morning the service was quick for what needed to be done. In and out of the waiting room a couple times but not a long wait. When the sun is shining through the windows the warmth of a winter day feels nice. *When finally taken into the ER the service that was provided for my partner was very well. She was highly concerned from previous visits at her own medical places that when drawing blood she was getting pricked multiple times because they couldn't find the vein. She requested an ultrasound which the person who conducted it did it in the first try but wasn't completely successful but it worked enough. The main care taker, Emma?, was fantastic and made my partner very comfortable. I gave her that feedback which cheered up her day. *I noticed on the drapes around the bed where I was sitting had some stains on them. I brought it to Emma's attention and she said she would have the cleaners take care of it. I typically don't need to go to hospitals. I'm what they consider "boring " which is good. But I would come here if I needed immediate attention for something.

    I had another wonderful experience on my colonoscopy with Dr Joanna Sampson today with the rest of…read morethe great team of Mercy hospital ENDOSCOPY unit . Thank you especially to Filipina nurses Chali / Fe and Leah ; nurse Cathy , the very skilled IV male nurse ( forgot his name and anesthesiologist ( forgot his name too)and even Wayne the w/ chair transport staff who took me all the way down to the parking lot . You all made my experience there today so comfortable and smooth / easy.

    Baystate Reference Laboratories - laboratorytesting - Updated July 2026

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