This Quest staff has always been so personable and efficient. I love how you can check in right…read morefrom your phone and it shows up on the screen in the waiting room. You know exactly where you stand in the waiting process. And my procedure took about 2 minutes and I was in my way. Stacy was both kind and efficient at her job!

I'm always happy with Quest and had the best experience with Josie today. She was so pleasant and…read morehad an amazing personality. She put a smile on my face from the moment my name was called. Thank you

I had my first appointment that I've waited for over a year at Baystate primary care. I saw Nicole…read moreClemente who is a PA. She was phenomenal. It was worth a year's wait to get the exceptional care I received today by Nicole. She was very thorough, and answered any questions I had. This was the first time in about 13 years that I actually felt like I was cared for properly by a medical professional! Keep up the amazing work, Nicole! If you are looking for a new medical professional, I highly recommend Nicole Clemente!!!

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

I have been seeing Melissa for many years and she has "saved my life" TWICE by discovering serious…read moredevelopments. She has been very professional and accommodating at all times. She is very gentle and respectful at every visit. I trust her with my life as it has proven to be a great relationship for my health. My whole family has been seeing her for our skin care and hope to keep our contact with her for many years to come!

I went to Melissa for my yearly dermatology skin check because my previous PA left the practice. I…read moreinformed her of my recent knee replacement surgery and that I could not yet let it hang off the table and that it was also very tender to touch. She was unnecessarily aggressive with her dermatoscope, basically slapping it against my skin, including my knee. When I pulled away and reminded her of my recent surgery (which was very obvious from the giant scar), she just continued in the same manner. When I left, my husband asked why I was covered in red marks; it was from the dermatoscope. More egregious than this, is that she entered the room with a young male intern, and what I didn't realize was also a young male intern on an ipad. I told her that I was uncomfortable with him viewing my full body exam, but fine with him listening, so could she please pull the curtain. At the end of the exam she asked the intern if he had any questions. The one in the room said no. Then I heard a male voice on the ipad, which was in plain view of me during the entire exam, ask a question. I felt incredibly violated that she knew I didn't want to be viewed, and didn't move the ipad behind the curtain as well. I was too shocked at the time to say anything, but when I called the office to report this and ask for my medical records to be sent elsewhere, there wasn't much of a reaction or show of concern. I do feel it's important for future potential patients to be aware of this situation.

The staff are very accommodating and nice. Best urgent care I have ever been to by far! Every time…read moreI have to go, I go here. Dr Atif Khan is amazing he is very attentive and knowledgeable along with his team! This is my 3 rd time there and he has caught my things rt away and got me on the rt meds asap. He will also spend the extra time to explain other questions you have never rushed you! They are 5 star in my book!

My family just moved back to Massachusetts from Florida, and we all got hit with strep…read morethroat--yikes! But this urgent care made the whole experience so much better than I could have imagined. Every doctor and staff member we met went above and beyond to make us feel comfortable, cared for, and actually understood. They were kind, attentive, and professional, with hearts as big as their expertise. Honestly, these humans are nothing short of amazing. If you need urgent care, stop searching--this is the place. Pure excellence.

Yes ! Great place. The ONLY urgent care I go to in the area. They treat you with dignity and…read morerespect and honestly are knowledgeable and take your concerns seriously. Front desk staff are very nice and you'll feel comfortable taking your children here as well. Highly recommend !

The entire team is tops! From the time you walk in you are greeted with prompt professionalism and…read morethis gets carried through the entire visit. Provider Mary Beth PA is an attentive and caring professional - Metal shard in my heel "puncture wound" which required removal. She managed it with ease. It was not the first time we have been here and would come back with confidence in the care. Thank you!

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.

My entire family has been with South Hadley adult medicine for about seven years, with my husband…read moreand son regularly, seeing Dr. Faye and my daughter and myself seeing Teresa Lind. We have had nothing short of amazing, personalized, and caring attention from both Dr. Faye and Teresa Lind, weather routine physicals, an illness, office visit or a few things that quite frankly were more serious. They are absolutely wonderful, as our the nurses, who always call back with guidance the same day, if not within hours of my message. I don't write tons of reviews, but know how frustrating and disheartening. It can be to look for a good GP, haven't gone through that myself eight years ago. Thank heavens we landed at South Hadley adult medicine - I cannot recommend highly enough.

Dr. Leombruno is by far the best Primary Care doctor you could ask for. He is kind compassionate &…read moretruly cares about his patients. The wait time is very reasonable, and the entire staff treats you with respect. They really do their best to assist you with your needs. If I could give more than 5 stars I would.