Made an appointment online easy enough. Chose this place over other options. Show up, name doesn't…read morecome up on computer. Pharmacy tech walk over and says she doesn't know what's up, but nobody came in to work. Never again.

From the owner: MinuteClinic® in Northampton is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Over the years we have been summering in Pittsfield and Lenox, I have many times used the medical…read morefacilities of the Berkshire Health Systems. Urgent Care walk-in clinics are outstanding. Today Victoria took care of me. Her patience, sense of humor, and competence were exceptional.

New sister company, which needs to be added to this site…read more Berkshire Health Systems Urgent Care, Lenox 489 Pittsfield Road (at The Center. S of Guido's) Lenox, MA 01240 Clean, neat, spacious, new. Super friendly, careful, professional staff. Examined by a calm Nurse Practitioner, who had extensive ER experience at Berkshire Med. Hospital. In-house lab that processed urinalysis immediately. Practitioner wrote prescription that I had filled at the CVS next door. Mid-day, Thursday, encounter took about an hour. Called ahead for appointment. 413-997-0930

Wonderful facility, clean, well staffed & fully stocked. In and out in 1.5 hrs. Kind, professional,…read morecompassionate care.

My daughter probably has an ear infection. There is no one here on a Tuesday morning and we have…read morebeen waiting in the exam room for an hour. Someone just needs to peek in her ear. Geez

I have never met a more self absorbed DO in my life. Horrible person with 0 compassion for…read morepatients. Very indignant and condescending. I left wishing I never went for emergency care. Baystate's mission "We know that providing quality care not only involves how well we deliver your care, but also how well we treat you as a person -- with dignity, respect, care, and compassion. This is the "patient experience" at Baystate Health. " was lost on this DO. Other reviews just confirmed my experience. Shame on you!

Dr. Burke, Francis and Lisa are miracle workers. Triaged my asthma attack perfectly, got…read moremy prescriptions in at the nearest 24/7 pharmacy. Literal, life savers. Bless 'em!

I had a great experience here from start to finish. Woke up feeling ill on Thanksgiving weekend…read moreand needed to get a rapid COVID test to eliminate that possibility, since I was staying with someone immunocompromised and I was about to hop on a train back to NYC later that afternoon. This is seemingly one of, if not the only, places in the area that accept walk-in patients for COVID testing. Every other place required an appointment and couldn't take me until Mon or Tues of the following week. I called and the person on the phone was kind and told me that they were busy, but they would start taking patients again at 1:30pm and that I needed to be in the parking lot in order to be added to the queue. I arrived at 1:28 and called and sure enough they added me to the queue after I gave them some info over the phone. They quoted me 1-1.5 hr wait time, but they called me inside after about 30 minutes. The staff inside was very kind. I especially liked the nurse I saw whose upbeat demeanor made my experience that much better (I wish I remembered her name - tall, thin, brunette working Saturday 11/27). The NP was also kind and upbeat and explained to me that I did not have COVID (phew) and that I was just dehydrated and gave me some recommendations on what to do bounce back. The administrative process was seamless as well. The front desk employee handed me my paperwork on the way out and I was on my way. Overall, this is seemingly one of the best options in the area for walk-in urgent care. If I was unable to get a rapid test that day, I would have had to rearrange several aspects of my travel plans. I was very grateful to find this place, as they saved me from what could have been a potentially catastrophic situation.

I had a very poor experience going to this urgent care. I'll save you the gory details but I had…read moreinjured my knee and had been in some very bad pain and decided to get checked out. The front desk staff was pleasant and I didn't have to wait long, probably the only positives of going here. I was taken back to a room and shortly after a female PA came in. She literally looked me in the face and said "I'm not sure what you came here expecting" as if I had hobbled into my dentists office and told them I'd hurt my knee. She didn't touch my knee once or do any sort of exam, just had one of the nurses take me for an x-ray (which showed nothing). Then when she returned with the results she said "you may have injured your meniscus." Again, this was done without doing any sort of exam whatsoever. She then told me she'd wrap it in an ace bandage and told me to try going to an orthopedist. The two minutes she took to wrap my knee was the extent of her coming within 5 feet of me! Wrapping my knee in an ace bandage was probably the worst thing for me because it only made the pain worse! I would have been better off taking my $75 co-pay and lighting it on fire instead of wasting my time here.

Clean interior, pleasant staff. I'm wavering between two and three stars but decided to err on the…read moreside of generosity & benefit of the doubt. I waited more than two hours to see a doctor even though there were only two people ahead of me. My appointment itself took about three minutes. I really only needed to get a bad cold/cough checked out to make sure it wasn't turning into bronchitis (it's not, luckily) so it felt silly to wait so long for such a comparably minor ailment. Otherwise, it's fine and takes my insurance. This is my second visit and the only one that had such a ridiculously long wait time. Just wish staff were more communicative about how long it takes to see a doctor.

Dr. Palmer is amazing. She knows her stuff and her bedside manner puts you at ease. It was so nice…read moreto have the option of a physician come to me when I wasn't feeling well and not have to add to my misery by leaving home and be exposed to more germs. The whole process was a breeze. Service with a smile and you'll be on your way to healthy in a snap. Thanks Dr. Palmer!

From the owner: Direct primary care & urgent care offering home visits & telehealth care.read more

The staff are very accommodating and nice. Best urgent care I have ever been to by far! Every time…read moreI have to go, I go here. Dr Atif Khan is amazing he is very attentive and knowledgeable along with his team! This is my 3 rd time there and he has caught my things rt away and got me on the rt meds asap. He will also spend the extra time to explain other questions you have never rushed you! They are 5 star in my book!

My family just moved back to Massachusetts from Florida, and we all got hit with strep…read morethroat--yikes! But this urgent care made the whole experience so much better than I could have imagined. Every doctor and staff member we met went above and beyond to make us feel comfortable, cared for, and actually understood. They were kind, attentive, and professional, with hearts as big as their expertise. Honestly, these humans are nothing short of amazing. If you need urgent care, stop searching--this is the place. Pure excellence.

The care was good and the people nice BUT their billing dept is either incompetent or just too lazy…read moreto correct paperwork. I have BCBS of Florida- PUC kept billing BCBS of Massachusetts, and kept sending me bills because (they said) my insurance didn't cover it. Only PUC is in network with BCBS of Massachusetts, and PUC is in network with BCBS of Florida, and BCBS of Florida covers me nationwide. I verified this with representatives from BCBS, and verified that I was covered at PUC. I paid PUC the amount BCBS said I owed, and then ask PCU to refill with Florida. They filed again with Massachusetts, and billed me again. I wrote again and asked PUC to file with Florida. They filed again with Massachusetts, and billed me again. I call PUC - they are based in Utah. On the phone, PUC Utah said they would refile with BCBS Florida. But they filed again with Massachusetts and sent me another bill. After 4 bills and a threat to send the bill to a collection agency, I am paying the amount that should be covered by my insurance. Just a warning before you accept any medical treatment from this group, make sure you're willing to pay for yourself - because insurance is not honored if their billing department has to do something super-complicated like find the address for Blue Cross Blue Shield of Florida and change the paperwork that's already in the computer to resend it there.

From the owner: Priority Urgent Care specializes in providing high-quality urgent medical care across Connecticut…read moreand Massachusetts. Receive prompt, expert care for non-life-threatening injuries and illnesses. Benefit from convenient onsite services including x-rays and lab testing, or opt for a virtual visit. Our expert team offers pediatric and adult physicals, including DOT, camp, sports, and pre-employment physicals. Trust us for efficient, dependable, compassionate healthcare. We accept most health insurance plans and offer a self-pay option. Your time is valuable; for the most efficient experience, we encourage you to schedule your appointment at one of our 9 locations, 7 days a week or just walk in if you are unable to secure an appointment in advance.