The whole property is very homey and bright the entire staff are very caring and they are very…read moreattentive with their residents there is no where that I have been to like the beach house thank god my coworker told me about the beach house Alice was unbelievable from our first conversation and very knowledgeable and helpful with my moms new surroundings making it much easier for our family thank you being the bright light in the assisted living arena

I have had several family members reside in the Babylon Beach House…read more.. They seem to do a lot more, for the residents... Excellent assisted-living...

I am livid because All Metro yet again, has sorely made more mistakes with my aides paychecks. I…read morewill not ever recommend them to anyone! I am sorry for any customers they currently do have. I will be not continue with them. When the aides call to clarify what happened they are met with ridiculous answers.

Having come back to work in an office after 3 years due to the pandemic, I can honestly say my…read moretenure at All Metro Health Care at west Babylon has been the greatest office experience of my life. Each and every one of my co-workers were bright, friendly, helpful, understanding, and cooperative with me as a new hire. Any anxieties I had as an office assistant were heard and empathized with. With a multitude of cultures and backgrounds, the staff headed by Bonnie the branch manager who put my concerns and any aid I'd need as a priority, I was always felt like I was truly a valued member of the team.

"I cannot express enough gratitude for Pat and the entire team at Gentle Touch. I was recently…read moretasked with the overwhelming responsibility of helping my cousin transition home from a rehabilitation center following a stroke. Since I live in another state, I was incredibly worried about how we would manage everything from a distance. Pat and his staff truly went above and beyond to ease that burden. They didn't just provide care; they made sure every detail of my cousin's home was safe and that every single one of his needs was met before he even walked through the door. What touched me the most was Pat's communication and selflessness. He kept me in the loop every step of the way, so I never felt 'in the dark' despite being miles away. He even gave up his own personal time to help, knowing I couldn't be there physically. If you are looking for a team that treats your family like their own, look no further than Gentle Touch. They are professional, reliable, and most importantly, deeply compassionate."

Horrible they lied said they worked with my insurance companny all the time and all there nurses…read moreare license registered they are not !!!so your insurance companny will not cover it or reimburse you !!!! they lie just so they can get the job the aids they sent were horrible or no shows do not use this companny if you love your loved one its a fraud there are better ones out there this is just a broker not a real agency do not beleive these other reviewes there probably freinds and family and employees

So, our Mom is at The Bristal in West Babylon, she's been there going on 5 years or so. First…read morethings first, DO NOT bring your parents to The Bristal, they will woo you with all the bells and whistles to get you in there. Once you're in, they sink their teeth so far into you that you can hardly breath. For $150k a year, keep your parents in their home, hire two aids and save your Mom/Dad some money and yourself the heartache of knowing The Bristal doesn't treat your family like their family. My Mom is not happy there, but she is a positive Polly, so every day she puts on her happy face and goes about her business. Second, hope to God that there is not a staff change for the nurse that is doling out the medications. Because the stand ins have NO idea what they are doing or who gets what medicine. You would think that a place like The Bristal would have a chart on every single resident (dietary needs, medications, habits, preferences, etc...) so that when a new or substitute hire comes in, they can continue the flow that the residents are used to without causing disruption to the residents' routine. Let me also say, that if they do in fact have charts like these, they should teach the aids how to read them. Then of course there is the pricing! It is absolutely OUT OF CONTROL and there is no negotiating with these people. If your parent walks in there on their own and happens to slip or fall, forget it. You'd better mortgage your home so that you can pay for the "service care increase" they are going to drop on you. On top of that, they just sent out increase notices that take effect in January 2025. It's about a $40 a day increase depending on your parents' service needs. Not bad right?! Well, you have to multiply that by 30 days and then by 12 months. So, basically, you're paying an additional $29,000 a day for them to do and in some cases to not do the same thing. The food isn't going to get better, the aides aren't going to be more compassionate, the wrong medications will still be handed out, and so on and so on. The sad part is that the aides (three of whom I can attest are very caring and most others who could care less) are probably not going to see a dime of this money, but guaranteed administrators are getting bonuses. My sister and I were completely glossed over at our first and second visits. Well, with how Mom was going to be treated and how she would absolutely love it. They would keep her busy, they would bathe her and treat her just like family. And then, the administration (all of them) and the aides (not all of them) showed their true colors. My Mom is just another number to them. There is no compassion from the administrative department there AT ALL! As for the aides, those that do care are far and few in between. The thing is that The Bristal is all about making money, nothing more, nothing less. If my mom had a quarter of the money, she actually has available, they would not have even looked at her. The honest truth is that the staff at West Babylon and the corporate leaders know that many adult children cannot or don't want to care for their aging parents. So they have found a niche where they will start billing you small, then before you know, bam! You are on the ropes, but you don't want to uproot your parent again. My advice, DO NOT bring them to The Bristal in West Babylon, they will woo you with all the bells and whistles to get you in there. Once you're in, they sink their teeth so far into you that you can hardly breath. When you have a concern, they will give you an audience until it starts getting real and then they will end the meeting abruptly. Look, for $150k a year, keep your parents in their home, hire two aids and save your Mom some money and yourself the heartache of knowing The Bristal doesn't treat your family like their family. My Mom is not happy there, but she is a positive Polly, so every day she puts on her happy face and goes about her business. I also noticed that most companies respond to Yelp reviews, especially when they are negative ones. Yet with as many negative comments that have been posted on here, The Bristal staff and administration have no interest in defending themselves, their actions or their staff. The reasoning is not because they don't feel they have to, it's because they can't so they don't. Truthfully, I wish either I or my sister could take care of our Mom, at $150k+ a year, we are both working ourselves to the bone to make sure Mom is comfortable and that this greedy, bloodsucking, money hungry corporation gets its money. With the executive director of each facility being paid around $135k a year, plus bonuses, someone has to pay for that.

It's been a few years since my last review so it's time for an update. My Aunt decided to live at…read morethe Bristal many years ago. She's actually one of the original residents. Since that time a few employees have come and gone but the quality of care remains at a high level. She's happy and well taken care of which are most important to me. My interactions with the staff are always well received. I feel they all take the time to meet with me when needed and they are very responsive to my Aunt's needs. The Bristal at West Babylon is clean, bright and inviting and I always enjoy my visits. Special shout-outs to Natasha who does a great job of steering the ship. Lorilynn and her staff who are always so helpful with my Aunt's healthcare needs. Christine and Angelina both of whom are a great help with anything and everything. And Carol, Shyanne and Albert who all make our lives at The Bristal a little easier. Thank you all for caring, Vinnie

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

Excellent, excellent advice. I wish I had found Tiffany's company last year. She would have saved…read moreme from the months of the run around trying to deal with Medicare, nursing home social workers, assessment interviews, rescheduling assessment interviews,etc. She also referred me to an excellent person to have a stairlift installed for my mom. I thank Bridge A Way for helping me and my family. My mom now has a discharge date after everything was put in place with Tiffany's help. My mom will be home in 2 weeks. Thanks again

Used this Agency about a year and a half ago. Sent me aides that were consistently late, smokers…read more(aid denied, but smoke odor was fresh and very strong), and the last, consistently late with excuses, and at the end of their shift, decided to steal a large bottle of expensive facial cream from my medicine cabinet. I recieved a call that next morning that she decided to quit. She also sat and paid bills on her cell phone, played games on it, while ignoring her patient. Horrible experience. Had many talks with her to change her ways, and knew exactly what she was doing. She was professional alright. Beware.

From the owner: Since our earliest beginnings, Utopia has recognized the importance of providing quality,…read morecompassionate care on a schedule that best fits each client or family's schedule and lifestyle. Our services are offered 24 hours a day, 7 days a week, including holidays. Whether provided in a client's home, a family member's house or an assisted living/rehabilitation facility, our services are provided with dignity, professionalism and attention to detail.

My Dad went here from the VA Hospital in Northport ( where they treated him excellent )…read more They almost killer him. They put a foley in wrong and he was having continuous spasm and diarrhea everytime I asked them to change the foley they had a different excuse . They kept telling me his vitals were good after a horror show for a week of diarrhea and totally dehydrated we asked again to transfer him and they said it might be C-Diff . Never tested him. They told us we couldn't move him to the hospital without a doctor's permission well last night we called an ambulance. He arrived with fever, low b.p. and Sepsis. He was admitted to intensive care Unit - This place is a total shit show Do not take your loved ones there - The Aids are excellent and that is it!!! there weren't enough of them.

This nursing home is dirty and rooms smell like mildew! paint is peeling and there is water under…read morethe floor in the bathroom. water is never hot for a showe,korean nurses don't speak English. Social workers are the worst I've ever encountered constant change of ownership and director I can keep going on and on....if this post gets deleted I will be sure to put it out how ever I can!