They don't know how to do work professionally very sloppy , I had ask for them to do a coolant flush and they charge me $229 , all what they did was unscrew the valve and drained it and top it off anybody can do that for $20 , they didn't clean the coolant tank it was still dirty , don't recommend taking your vehicle here , also missing a bolt read more

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Had a great experience. Jordan and Cruz in sales were very honest and helpful in buying my new 2025 Ram Rebel read more

Bayway Chrysler Dodge Jeep Ram - Car Dealers Near Me - Pasadena, Texas

Socrates was an amazing sales representative and willing to assist in finding the right vehicle! Michael the manager and Socrates were willing and able to assist in estimating payments for a vehicle I viewed. Will be returning in the future for sure! read more

Relene in Service is an absolute gem! She goes above and beyond for every customer, truly passionate about what she does. Her dedication and expertise ensure that you'll always be satisfied. Highly recommended! read more

In my experience, this Dodge dealership has been the worst I have ever visited. The representative was uninformed about the services offered at the dealership and was unaware of the oil packages available. When I spoke with Coby, the service manager, he did not improve the situation. This location consistently provides poor customer service and lacks respect for its patrons!!!!! Please consider using Tony T Chrysler Dodge Jeep Ram of Gulfgate they are AMAZING & very Reliable read more

I have not shopped here in several years, but I have called recently. Over 2 months ago I asked them to take down their torn American flag, but they continued to fly it. Flying an American Flag is typically a symbol of American pride. But I would rather they did not fly a flag at all than to see a torn flag flown because they are too cheap to replace it. If you are a veteran like me I suggest you let them know that this is not acceptable and find a different place to shop, as they treat the flag as a gimmick of advertising with disrespect instead of a symbol of pride. read more

Took my 2019 Jeep Wrangler in while still in warranty for overheating and low coolant issues. They returned saying there were no issues found. 5 months later I took it back for the same issue, 3 months out of warranty. How convenient for them. They told me the engine needed to be replaced with 62k miles because it was burned up. After a long delay of waiting on parts for getting the engine replaced and paying $$$ out of pocket, the sloppiness really began. My Wrangler has been back at least half a dozen times for various issues, caused by their incompetent shop team. We will be back yet again for more issues until they get it right. Thank goodness the new engine came with a 3 year warranty. The shop crew does shoddy work and they just don't seem to care and are not held accountable. Icing on the cake was the giant new scratch in the paint on the hood during the last visit. They didnt even report they had done it. Turned on the windshield wiper while the hood was propped on the windshield. Feels a little bit like they are doing it on purpose at this point. They will put a bandaid on it and sweep your problems under the rug. I would never tell anyone we knew to go here for any services. Extremely frustrated and disappointed. read more

Overall the experience of buying a vehicle here is really trash. Once the salesman gets the money they ghost you. The team or managers never answer the phone or call back. No one answers really. Once they get their money for the sale you're essentially nothing to them. The post-sale support you SHOULD receive is little to none. It's unprofessional but it is what it is. read more

My experience at Bayway Chrysler, Dodge Jeep Ram is mixed, but mostly positive. The Bayway Used Car Sales Team was great, especially Andy Vasquez. In fact, if he didn't help assist this deal , along with his manager, it wouldn't have happened because I was ready to walk out. I originally came in to look at a 2020 Honda Accord. It wasn't the car for me, but Andy had a couple of other cars that he thought I may like based upon my feedback. The next car he showed me I loved, however, I thought it would cost too much. Andy knew my budget and the monthly payment I wanted, so he went back to his managers and got the deal done. I felt he was %100 for me and getting me the best deal. He was kind, respectful and easy to talk to. I never felt pressured. I would definitely go back to deal with him. The prices at Bayway Chrysler Dodge and Ram are below what everyone else is selling their cars for. Plus, they really care about getting you in the car you want and will get the price where it works for your budget. I left a star off because finance dept. was a problem. They were respectful and nice but they just didn't go the extra mile to make sure the deal was done right. You can email paperwork at any hours to the bank, even if the bank is closed. This is a spot my sales rep Andy, had to get involved with his manager. read more

Bayway Chrysler Dodge Jeep Ram - Thank you Andy Vasquez! - Car Dealers Near Me - Pasadena, Texas

My wife purchase her dream car, Jeep Wrangler Rubicon X, from this dealership last month - a showroom vehicle that we were told was "detailed just before placing on the showroom floor." We chose this dealership though it was an hour drive for us given it's good GOOGLE reviews. Our salesmen were very helpful, and the transaction went well. When we finally chose a day to remove the tops, we notice very large deep scratches on one of the top panel. Clearly something we would not be able to see or even inspect at time of purchase (no side steps on the vehicle at the time on the showroom floor). We KNOW it had to have been present at the time of purchase, but we never noticed it until this day we took the tops off. You'd think after just having purchased a nearly $80K vehicle a dealer would try to do right by the customer and fix the scratch, but absolutely not the case with this dealership. Let this be a warning to any potential buyers that risks purchasing from this dealership. You better strip the car down before taking delivery, or better ... go to a dealership that actually practices good business. read more

Bayway Chrysler Dodge Jeep Ram - Car Dealers Near Me - Pasadena, Texas

The salesman lied and said that the finance manager took off the Gap warranty, the extended warranty and the Bayway warranty, but when I signed the papers, it was still on there. The Bayway warranty $4800 just for air in your tires, paint and tinted windows go bad in a year,. Said that they took it off at first then they said that it came with all the new cars which is a lie, because I talked to people who bought new cars from there and I called and I was told that you don't have to have that package read more

I absolutely love this dealership. I came in around 730 pm told them what I wanted sales person helped me look for it. By 845 I was approved came back the next day Ave drove off on my Jeep. read more

If I could give this place no stars I would, I've had my vehicle for a year now, tell me why it's so hard to put my car in the shop with these people? They NEVER have rentals and if anything goes wrong with the vehicle you bought from them they turn a blind eye, and I've asked several times to put me on the rental list by some white service guy, which btw please fire his ass he never gives you accurate information and so disrespectful to customers. DO NOT COME HERE!!! It's terrible service! read more

From Dillon in Sales and Ron the Sales Manager, to Rey the Service Manager, and the Service Team, everyone at Bayway CDJR has exceeded my expectations. Every has been professional and a pleasure to work with. They have earned my respect and gratitude for making the car buying and service experience the best in the Houston Metro area. I highly recommend the Bayeay CDJR Team, and I'm hard to impress based upon my past interactions at auto dealerships. Give the team at Bayway CDJR a chance to earn you busines. They definitely impressed me. read more

Bayway in Pasadena has provided service for my Dodge family! Lory Taylor in the Service Department is ALWAYS upfront, honest, helpful AND professional with each of our cars! No matter if it's a routine visit or a warranty issue......she can assist! Thank you Lory! read more

The sales group is ok. Service department is terrible my son brought his car there we thought maybe blown head gasket, but they told us $17,000 for new engine!!! We got a second opinion it was just the radiator just a hole in it and needed new radiator!!!!! Never take your car there for service!!!! Had to give one star because wasn't able to give zero!!!! read more

BEWARE! One of the worst dealership I've ever experienced. My husband placed a $500 deposit (was told by the finance manager and salesman that it was REFUNDABLE) to hold a car, but we decided to go with a different one. The Manager called and stated that it's non-refundable but will give us store credit. Never gave any proof or statement saying that it is non-refundable. We should've known, given their Yelp review is only 2 stars! read more

FALSE ADVERTISING! BEWARE! I discussed the price with Patrick their sales manager multiple times over the phone. I live in a different city, so I was trying to do most everything over the phone. When they sent me the paperwork, there was a nearly $5,000 dollar addition. I asked them to remove it because it appeared as though it was a warranty. They told me it was not a warranty but their "protection package". I asked them protection from what? They told me it stuff they added like tint etc to the truck prior to selling it. So I asked them why they did not tell me that because that meant that the truck wasn't 80,500, it was more like a little over 85K. They said that was their price and that they could not do anything about it, Beware of this company that will false advertise a price to get you in the door and then add a 5K made up in thin air "protection plan" that doesn't protect you from anything. Hopefully this review that cost you $0.00 to read saves you from making the mistake of talking to this unscrupulous company And wasting your valuable time. read more

Bayway Chrysler Dodge Jeep Ram - Car Dealers Near Me - Pasadena, Texas

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I had a very good experience when I recently brought my jeep in for recall work! Coby Hanks helped me, he answered all my questions and was very helpful, everything was done right on time with what I expected, and for once I didn't leave a car repair appointment feeling frustrated and confused! Thanks to Coby and the whole team! read more

I have not had much experience dealing with dealerships, but I was very disappointed with my experience at Bayway Chrysler Dodge Jeep Ram. Particularly in the used sale department, but there were overall issues with the place itself. First of all no one working there was wearing a mask properly or at all! As a healthcare worker I found this extremely disappointing. Second, I inquired about the van I was looking for on Facebook. It was being offered for a certain price and the salesman notified us that there were a lot of inquiries coming in on the van. Since these vans tend to sell quick and I had the day off the next day, my partner and I decided to drive 3 hours to Houston from Austin, TX. The salesman had promised to meet us at 8:30 am before they opened so we could take a look at the van and have first dibs. We were under the assumption from the salesman that the van would be ready for us to see in the morning. The next day, we arrived at 8:30 am and we were roped into signing a bunch of paperwork that didn't mean anything until we actually decided to purchase. One paper, did indicate that we were the only people that could purchase this van at this time. We were then told it would be 30 minutes until the van was ready because they needed to finish and clean it. We were then told it was actually going to be 2-3 hours. In the meantime, our salesman said they were detailing the car for us to see all cleaned up. Finally, they came to talk to us and said after their final inspection the check engine light turned on and the car needed a repair which would cost $4,000. They said they would split the cost with us if we agreed to purchase. The manager, James, then insisted on showing us the vehicle which was filthy, and clearly had not been detailed. Furthermore, a quick google search showed that he was clearly overcharging us for the services. The manager told us that if we didn't buy the van he was going to send it back to the auction because he won't even make a profit on it by selling it to us. Meanwhile, a quick search on the bayway website showed that he had listed it at a higher price already. The manager also told us that he would cover our gas for the trip from Austin for the inconvenience. We decided to not purchase the van due to the issues, the unprofessionalism and the dishonesty. When asked if they could give us some cash for gas, they said that they don't do cash, they just fill up our tank. We already had a full tank of gas when we arrived. So that wasn't really helpful. It then took another 30 minutes to get my deposit back. Next time I see a bayway vehicle, I'm running in the other direction. read more

I got sold a 2021 Silverado that lasted me 1 week before it broke down on me took it back to get it checked on I was advised since I didn't purchase the warranty they can't help me even though the manager Tony advised me that they replaced the cylinder and lifter that is broken now and is still messing up this all happened after the mechanic told me the noise that was concerning me was normal it's at the Chevy dealership where they told me to take it to get it fixed since they are only Dodge certified also the back 2 tires were bald I'm very dissatisfied with the service don't always trust what they say read more

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Waste of time. Had someone at the dealership text me a price for a Jeep. Made the appointment to go test drive. Get there on time. Looked at the car I wanted to test drive only to find out they slapped a sticker price to it at 20k more than what they originally quoted me via text. The sales guy who greeted us , Dallas is his name, stated that he had no clue who would've texted us that " it's a robot." Like really? Then he proceeded to ask if I wanted to see more Jeeps same color. Is this the cheap hook you guys use to get people into your lot? False advertisement! Waste of time and gas. read more

Bayway Chrysler Dodge Jeep Ram - FALSE ADVERTISING! - Car Dealers Near Me - Pasadena, Texas

Lory Taylor -- very professional, answered all my questions, and got my vehicle in & out of the shop! Thankful for her & Bayway dodge.

I brought my Ram truck to Bayway for the first time for service. The issue was covered under warranty and should have been a simple repair. I was promised a diagnostic would be run in 24-48 hours. The diagnostic was complete over 72 hours after I dropped off the vehicle on a Monday. Due either to incompetence of the technician and/or inadequate information from the manufacturer, the technician could not get the warning message to reset following the repair. My truck was at Bayway for 30 days. I incurred over $1,500 in auto rentals, and Bayway used up nearly an entire tank of fuel putting over 300 miles on the odometer with test drives to reset the computer. Despite it being a warranty repair, neither Bayway nor Ram were willing to do anything to assist with my expenses due to their inability to complete a repair in a timely manner. I will not be returning to Bayway and would not recommend them to anyone else. read more

Es el peor dealer para comprar un auto no lo recomiendo para nada en el departamento de finanzas son unos estafadores y luego se enojan porque les dices que lo que están haciendo es una estafa al quererte vender una warantia de millas que ya trai tu vehículo y no quieren regresarte el dinero. read more

What fresh hell is this? These are the biggest jerks and swindlers I've yet to come across. In 2013, a new spare key (so I could have a backup in case I ever lock it in the vehicle accidentally), cost $15. Now on Dec. 27 2019, they're charging $289 plus tax! And when their shitty keys quit working, guess what? Same ludicrous price: $300! I heard the customer behind me asking for a new key since his stopped remote-opening doors reliably. The chubby, blond, complacent clerk barked at him, "Did you change the battery?!" Customer said, No. Clerk snapped, "Well we can fix it, but it'll cost you $300." The desk clerks are unbelievably cranky and dismissive, as if they really don't want your business. The last time I needed repairs on my Jeep and tried to bring it here, this same monster told me, "There's a two-day backup of cars waiting to be seen before you." So of course I took my business elsewhere. This dealership really doesn't give a rat's behind about customer satisfaction. read more

Posted for my Husband - Kenneth B. So the "Bayway Price" you see on their web page is strictly bait. When you get an offer sheet it looks nothing like the price they've advertised. Case in point: They have a Charger R/T listed at $28,035. That's their "Bayway Price". The price of the car on the offer sheet went up $2,000 immediately for "accessories". Maybe it's just me, but if there are accessories on the car I would consider that part of the actual price of the car and would think the advertised price would reflect that. There were other things added to the price beyond trade value and TT&L. I didn't stick around to have any of that price gouging explained to me. They just want you on the lot so they can keep you from going to competitors who might actually be up front and honest about the price. So don't be fooled by their internet prices. And take an attorney with you if you actually decide to shop there. read more

Copied from my Google Review: My experience with Bayway can only be summed up as problematic. Mainly due to financing. My experience starts on 8/7/19 when i made an appointment with a member of the sales team to check out an internet priced ram, as shown attached ($32,000). The salesman was extremely professional and really helpful. The problem came when financing was introduced. The first financing option that came had an extremely high-interest rate for someone with almost perfect credit should have. But also, they raised the sales price of the vehicle to $34,000, that was with $12,000 in savings. The payment was astronomical (near $700) and I asked them to try again. The second option came in at 32,000 (the advertised price) that had $14000 (570 payment) in savings to make that price. Once again the interest rate offered (6%), which was not on the offer sheet or any offer sheet that was given throughout my visits, was again high for someone with almost perfect credit. My wife and I left and asked that if he could make the deal to call us. Today we received a call from the salesman saying we negotiated the payment to be in the range of what I asked. When I asked on the phone for the details he said; "just come in, they got your payment". I came in, during this visit we noticed there was 1000 more on the buyout of my trade in which was accounted for in the new financing. We wait for 2.5 hours until around 9 pm to get to the financing guy. Once we got there, we asked about the payment and the price, he said they couldn't make it because of the 1000 dollar payout difference. So I asked to see the finance sheet because I was quite sure they raised the price again. The never sent the finance person back in, they sent our salesman back in to discuss the financing which I thought was unacceptable. Sure enough on the new financing sheet, they raised the price up to $35,000, that's with $11,000 in savings which is less savings than what they were offering days earlier and the price was $3,000 higher than the advertised price. They were manipulating the price of the vehicle to meet the payment instead of giving me the best deal they can offer, even if that meant not providing the advertised price of the vehicle. The salesman stated the finance person would not speak to me about what was going on, and kept insisting the fluctuation in the payment was due to the 1000 extra on the buy out which was true, but we were beyond that, this was no longer about the payment. They were going to charge me more for the vehicle than what was advertised, at a lower interest rate just so i would be in a payment range, which is shady. If they had offered the final interest rate (which they refused to show me and only stated "Between 3% and 5%") at the internet advertised price the payment would be WAY lower than what they were trying to meet. It's safe to say we signed nothing, lodged a complaint with the salesman (who i know had no control over the finance team, but they refused to speak to us even though they were in the room next door), and we left. I've purchased several cars and NEVER have I had an experience of false advertising or price manipulation like this. The price should be as advertised, the interest rate should be the lowest you can provide. By raising and lowering the sales price along with the interest rates to make a "payment" acceptable is not how to make a fair sale. On the google review, I was asked to call and speak to a manager. So I did and spoke to someone claiming to be the sales manager. After explaining how my visits were, he said he would call back soon to help fix this. This was Monday, by Thursday I had not heard anything from him. So I sent an email to the General Manager. Today (8/16) I received a call from a sales manager. On the simple question on why aren't you honoring the price advertised, I only got the response "You asked for a specific monthly payment and we met that", and I reiterated that yes they did but at the cost of RAISING THE PRICE OF THE CAR. Then I told him how I saw at the bottom line of the total financed price did not change in 3 visits. He said that was impossible because of the deals he was making for me. But then I told him how the salesman told us on our last visit that no matter what rebates are given, what price is changed, what fees are changed, etc....the bottom-line total financed price would never change. To that, he responded, "I see". So, of course, no deal was made, because this dealership cant honor advertised prices, and if they do, they have to supplement that lost with either a high-interest rate or tacking on other fees and items such as 2800 in accessories. Don't waste your time if you're coming in off of a price you saw on the site, it's fake they will not honor it if it doesn't meet their bottom line. 32,000 for a 47,000 truck sounds too good to be true...because it is. We will take our business elsewhere. read more

Bayway Chrysler Dodge Jeep Ram - Example of what they wont honor without extreme stipulations. - Car Dealers Near Me - Pasadena, Texas

No stars would be more accurate (Keep in mind I use to be a manager at a car shop) I have my own person Mechanic. I have never brought my vehicle here for any kind of servicing other than recalls. I bring my jeep grand Cherokee eco-diesel model 2014 in for a recall service on the EGR cooler. The first time I brought it in they told me they did not have the part and sent me on my way. Second time was the same. The third time the kept my vehicle for a day and returned it saying the never got the part. Within a week my oil and coolant mixed together. I brought the car back and let them know what happened they reassured me that they were going to fix it. After 2 months and a lot of calls, they claim it wasn't covered because the oil cooler was also damaged and they blame it on that. I did a lot of research, collected everything and showed them that there are multiple people that come in for the EGR cooler recall and had the exact same thing happen to their Jeep. The issue is the oil cooler and EGR cooler need to be changed together or they will cause the Jeep to mix the oil and the coolant. Because their system didn't recommend, they didn't mention it. However if you google it, it clear states to switch both at the same time. To shorten the story, my Jeep stayed there for a year and did not get fixed, they flushed the engine and gave it back saying it would be $14000 to replace the engine on a 2014 Jeep Grand Cherokee eco diesel ( I only owed $14000 left on the actual Jeep) I end up calling the head person that put me in-touch with the general manager who assured me it would be fix. The manager at this location changed 'multiple times each time setting the process back and starting the research on their part all over. Jennifer McCumber stated the new repair manager would take care of my car ... he ended up quitting a month or so later. Which the new manager after him informed me they will not be fixing it. And tried to charge me $300 for a new battery because the old one died from them having it so long. Their final words to me " we don't recommend you driving it because the oil and the coolant have already start mixing AGAIN" I had enough support to take them to court but truly don't have time to. If this is how they treat a customer that only drives Jeep, 32 years old and haven't had any other car besides Jeep since I was 16... then they don't care about customers. This problem is so common, two months ago I was at the gas station and saw someone with the diesel Jeep so I told the lady go get a warranty because of what could happen.. she replied " wow! That's crazy because my engine had to be replaced already. It took her dealership over a year to agree to do it" ... I live in Crosby what are the odds that a Jeep would have the same issues?? .. if you research the engine the new replacement engines have fixed the EGR cooler issues but the won't repair engines when they go out due to the same issue???? And here's the icing on the cake After making me tow my car out they call me to buy my car from me at a lowball price because "it's not running" (IT WAS RUNNING GEAT BEFORE I BROUGHT IT TO YOU CLOWNS) look I suggest to go anywhere else but here. They will mess your vehicle up and will not do nothing about it. They will cost you more money and problems. Manager Richard, Jennifer mccumber, manager Andy, service manager Ray, previous manager James Hutcherson, prior tech Phillip. (Horrible at fixing their problems) Attached screen shots of other customers with the exact same issues. GO WITH A COMPANY THAT CORRECTS THEIR ISSUES, instead of this one that literally runs loyal, patient, understanding customers off. I waited a whole year (of nothing but their lies) just to get it back and have to fix it for their mistake. Their own tech Phillip said my vehicle was in great shape and this should not have happen ( I have it it email ) Will never recommend this brand let alone this location read more

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They added over 2000$ in "accessories" to the price of the vehicle advertised . They offered $5500 for my trade In , another dealer In Clear Lake paid $10,500 for the same vehicle . I would steer clear of this place, they are extraordinarily dishonest and will totally waste your time. read more

If I could give them zero stars I would. I bought a 2014 Hyundai Santa Fe back in September 2021. It broke down in June of this year. It's still under warranty. It broke down because there was sludge in the engine resulting from a recall that should have been taken care of while in their possession. I took it to be serviced and it has become a blame-game. Here we are, in August with one daughter starting junior high and one in High school. Im having to rent a vehicle to get by. I just became a widow so I am solely responsible for taking them everywhere in addition to having to work my regular 9-6 job. I know I should get an atty but I just can't afford it. I don't know what to do. They are telling its from negligence. I have had oil changes and changed filters, etc. The negligence was from prior owner, yet they want to charge me $8,000. They did correct the issue from the recall, but the engine trouble was the result from the recall. . Do not buy a vehicle from this company. read more

I took my truck to get serviced. This is the end result. They hire kids outta high school. I tried to take it off myself as you can see they apparently used the wrong tool an rounded the top off. I had to take it to a different shop also buy a new cap. Don't use the service department here. Fair warning. read more

Bayway Chrysler Dodge Jeep Ram - The service department is terrible here. Took my truck to get fuel filters changed. This is the result. - Car Dealers Near Me - Pasadena, Texas

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Bayway Chrysler Dodge Jeep RAM Photo Photo Photo Photo Photo Photo Photo Photo Photo Street View More photos Street View Bayway Chrysler Dodge Jeep RAM 4.6 4,139 reviews Car dealer Directions Directions Call Call Save Save Share Share · In-store shopping · In-store pickup · Delivery 4000 Pasadena Fwy, Pasadena, TX 77503 Closed Opens 9AM Mon Updated by this business 7 weeks ago See more hours baywaychryslerdodgejeepram.com Menu baywaychryslerdodgejeepram.com baywaychryslerdodgejeepram.com (832) 981-5457 PV62+5M Pasadena, Texas Learn more about plus codes Photos 437 Photos Add a photo Add a photo Review summary 5 4 3 2 1 4.6 4,139 reviews "Brand new place great owner friendly staff awesome experience "There were dry wall screws on the body which messed up the air conditioner." "I've always had great service and friendly employees greet me at this location." Your review Arletha Houston 1 review 2 minutes ago I had to edit this review to let you guys know that this is not the place to purchase your car. I purchased my car October of last year 2022 gave a great review cause of course I thought I got the car and payment that I was looking for . WRONG! soon as I drove off the lot the check engine light came one took it back the same day they were suppose to fix the problem they didn't I have been up there every month until August the light came on again they refuse to fix the issue that THEY originally said they fixed well they didn't I fixed it and my car made a year this October and to show its appropriateion the motor went out and bayway refused to take responsibility. I have talked to Glenn Holloway, Jennefier the GM Mr. Wolfe the person that SOLD me the car no one wants to help so I called the finance company and told them to pick the car up and I now have a bad mark on my credit Because Bayway motors . My experience terrible and I have never felt so taken advantage off in all my life so my rate for them is a 0 read more

Can't give a zero. They are trying to stick me with about $3000 for a protection plan they say protects there interest in the vehicle. When I buy it they have no interest. Apparently they do this or everyone. I got the price from true car and the dealer is trying to over charge me for bullshit.... read more

Very dishonest I did trade in my outback for a challenger. I worked with Payton on this deal I had appointment 3.30 I didn't leave until 8.30 very annoying when you have been working all day .no tint on the challenger I was told they would tint for free I agreed I called the next day I was informed that thier tint guy is M.IA.. I am not surprised. Also the challenger came with one key . They told me it would cost 240 .I got the car tinted my cost and now I gonna have buy a 240 key never again will go near that place lesson learned read more

Took my Dodge Journey for a oil and my AC vent is now messed up and it wasn't like that before service advisor said it was the lever to open and close the vent and he's not to sure if warranty will cover it . Funny how after they chk the cabin filter it's messed up and for me to poke a screwdriver to open it . Guess I won't be going back read more

Do not honor term agreements. They add on extra fees and won't budge on removing them. read more

Bayway Chrysler Dodge Jeep Ram - Car Dealers Near Me - Pasadena, Texas

I had an awesome experience working with Juan Ortega!! As soon as I pulled up to the dealership he was super attentive and helpful! I couldn't have asked for a better salesman! I love my new vehicle!! Thank you Juan!! And Ramon my financing guy! He was so great at explaining everything! read more

Bayway Chrysler Dodge Jeep Ram - Car Dealers Near Me - Pasadena, Texas

I have had my Jeep for 2 1/2 months and have had to take it back 3 times to get the same things fixed. Now it's there for something different that came up AFTER I had just picked up from being "fixed" by them. read more

I walked in Bayway Jeep with little hope of buying a car and it was the complete opposite. Jake at Bayway Jeep and his manager were really helpful in helping me finance my brand new car. I had a small budget and they did everything they possibly could do to help me buy a dream car! I walked out with a big smile on my face and a brand new 2021 Grand Cherokee Loreto. Also, Jake did everything he could to make the process fast. Nobody likes to sit in a dealership for hours! He also showed me how to work an app on my phone that allows me to check the status of my car and even start it. Thank you Jake! read more