I am more so rating a hairstylist. Michelle Kelley definitely disappointed me. I was communicating…read morethrough my sister to Michelle about getting my hair done excuse my sister is friends with her daughter. She asked for my available times and I told my sister i was available on a sunday. My sister proceeded to ask and received a text from Michelle saying "Lydia (my sister) expects me to talk to her sister on Sunday. omg." Michelle had accidentally sent the wrong text to my sister that was meant for someone else. I found this extremely rude and unprofessional. Do not ask for available times and then go talk bad about clients trying o get your service! Not kind at all and very very poor service

Love! Love! Love! Krista will forever be my favorite hair dresser. She's super sweet and is always…read moreready to go when you get there. The atmosphere of the shop is super friendly and definitely willing to help you get through your hectic day! During COVID, they make it very easy to schedule a hair appointment so you will always look good. Don't be afraid to give them a shout they are always ready to help you out!

I just hady hair done by Ty Pine and he is great. He listened to my needs and i love the result…read more The salon is charming, clean, and friendly. I highly recommend!

Last Friday was my first time going to 1820 Collective and it definitely won't be my last. Lisa was…read moremy stylist and it was my first time meeting her. Lisa was very, VERY attentive to my needs and all I can say are good things! We had a miscommunication on what I wanted originally and she handled it with grace and skill. She's very friendly and easy to talk to about pretty much anything, so you won't have to have an awkward silence while you're getting your hair done. I got my rather long hair cut into long layers, trimmed, thinned out, lifted (bleached) and colored. My hair feels so much lighter now that Lisa thinned it out. My neck used to hurt sometimes because my hair was so thick/heavy and I don't have that problem now, which is a relief. Lisa colored the bleached parts of my hair a gorgeous teal/green color, and I love it! She did what I wanted done with my hair, not what she wanted, which is a good thing to find in a stylist, and it's been hard for me to find in the past. I will definitely be going back as I was blown away by both Lisa's professionalism and performance. You will not regret going to this salon, I promise!

I've been going to Franco since the 80's. I moved away for several years and missed him terribly…read more I'm glad to be back in Delaware as a regular again. His talent and artistry no one compares! I would recommend this salon to anyone and everyone.

First time going to this salon. Melanie was my stylist. I showed her a picture with the colors I…read morewanted. She explained to me we could achieve the chunky highlights look I wanted but unable to those colors. I won't go into detail but she knew exactly what she was doing. I loved the color and the cut. I got compliments on my hair by someone else waiting for their appointment. Very happy and will definitely go back!

If you are looking for a friendly, easy, no nonsense salon, this is your place! The owner,…read moreRochelle, is experienced and truly listens to your needs. This adorable beauty boutique is clean, consistent and conveniently located in the heart of Delaware. I promise you will leave feeling fabulous!

Susan has been cutting my hair for about two years. She is a great hair cutter. Friendly, easy to…read morework with, and a good value. The salon is nice and well maintained. Chrystal has done a great job upgrading the interior and exterior!

Had two previous haircuts here, they were nothing special, but they were the first few good…read morehaircuts I've had in a long time. On my last visit, however, I had shown my stylist a previous picture of myself, hoping to get the same hair style again. What I got was absolutely nothing like what I showed. When I mentioned that it wasn't anything like I requested and that I didn't like it I was told that "well it all comes down to how you choose to style it!" And like, girly that's your part of the job. Rating two stars instead of just one because the previous haircuts weren't as disappointing.

I've been coming to this salon for a few months now. Kept forgetting to leave a review. I've been…read moresearching for a new stylist didn't even know where to start. So I found a deal on Groupon that led me to Kayla. She is very friendly and personable and asked me what I was wanting and what we could do to get me there. She made many suggestions and let me figure out in what direction to go. I had very dry bleached sections that needed help. And I can say now my hair has never looked more healthy. Thank you. The interior of this place is very Beautiful.. very classy and upscale. Love it. All the other stylists are very friendly and all the other clients I see during my visits seem very pleased with their results like myself. Keep it up ladies.

I booked a full set of lashes with Gina. She was very kind and did a great job. Prices were super…read morecompetitive compared to other local salons.

Always quick and easy, and looks great too! Staff is always attentive and pleasant…read more I always get a close trim on the sides and back with just a trim on top, I'm particular when it comes to this and they always deliver. The staff tries to make the visit pleasant, which it always is. Even making efforts for Christmas decorations as well.

Nicole, The Manager of the place chopped my daughters hair. The layers looked terrible and there…read morewas two big gouges out of her hair. I came back to ask for a refund and showed her pictures but she refused , said she needed to ask her boss, so I left. I got a call an hour later, she called the police and made up a story , said she told them she didn't want me or any of my family to come in anymore. POOR SERVICE and we are contacting the Owners for full refund and reporting her lying to the Police.

My hair needed some TLC! I was a new client. I received a nice trim, wash, and rollerset. A…read moreconfirmation/reminder text for your appointment is sent the day before. It outlines covid precautions, parking information, and payment methods. My appointment was with Dominique. Parking: There's parking across the street. Free. Semi- busy street to cross during OSU game days. Ambience: a really nice hair salon! There's a TV, many washing stations, and drying stations. Service: very good service. Dominique only asked a few questions about my hair and the style I wanted and she took it from there. Quality: great quality. My hair felt and still feels revitalized. Covid precautions: face mask during appointment. The staff also cleans thoroughly (lots of Lysol use). Price: $$ Look forward to going back!

I received fantastic service from Niecy for a silk press. She provided top notch customer service…read more Attentive to my needs and was interested in the health of my hair. The shampoo/conditioner was phenomenal and soothing. I will definitely return and the shop staff was courteous too.