My Dad banks here and I have been extremely impressed with their personal service. They called Dad…read morebefore we had a chance to find out someone had printed checks with his account number and cashed them at local stores. They switched to a new account and made the process very easy for my elderly father.

Excellent customer service, staff was very polite and helpful I was unaware of an 8$ cashiers check…read moreand they offered to wave it.

My husband and I just closed on our land loan, and we had an amazing experience working with loan…read moreofficer Eric Simmons. From the very first conversation, Eric was open and honest about our chances of approval and clearly explained the type of loan we were getting, along with the steps involved in the process. Throughout the entire experience, Eric kept us informed and up to date on every development. He took the time to listen to all of our questions and concerns, addressed them thoroughly, and made sure we always understood what was happening. His communication, transparency, and professionalism truly stood out. Eric made the loan process smooth and surprisingly enjoyable. He is kind, knowledgeable, and genuinely driven to help his clients get approved without putting them into a financial situation they can't afford. We are extremely grateful for his support and guidance and would absolutely recommend working with Eric Simmons at SouthStar Bank to anyone looking for a loan.

I needed an estate account set up; the staff at the Harker Heights branch were extremely…read moreaccommodating. I have banked both personally and business wise with several banks; the attentiveness and level of service I receive here is by far and away above any I have had from any other bank. The staff knows my name and always makes me fell welcome as I come in the door. I will look to them in the future for my personal banking needs.

Always outstanding service from Melissa and the team. Whether in the lobby or drive thru, always…read moreprompt service.

I truly appreciate the outstanding level of customer service I have received from Melissa and team…read moreat the BeeCave branch. I have both personal and business accounts with them and always needing help navigating. Melissa - and team- are always happy to help and keep me up and going. Out of all the banks in my area - dozens - SouthStar Bee Cave provides the highest level of customer service - like banking used to be!!

We have been members of SouthStar Bank in Georgetown since the 2nd day it was open. We LOVE the…read morestaff. They always greet us with warm welcoming smiles. They are so eager to help us and we never feel like we're "bothering" them when we're there. Our favorite teller is Bailey. She's so sweet every single time we come in, no matter what time of day. She always makes time to smile and say HI. And Stephanie Chaffin, the Branch Manager, is absolutely amazing. We've known here since she first started there. She's so helpful and always answers our questions. GREAT JOB to all of the staff at SouthStar Bank in Georgetown! We're so GLAD you're here.

Great friendly and professional service. Handled well by all. Stephanie handled a lot of…read morecomplicated transactions well. Martha Molina is super friendly and always recognizes me and helps quickly at the counter. Great Job here and with the staff at the Leander location as well. Hats off!

Initial opening of account. The process was very easy. The personnel involved did an outstanding…read morejob. I look forward to working with this bank.

I've been banking with FTB for years and Robin in customer service is the most helpful and sweetest…read morelady there. She goes over and beyond to help the customer and her customer service is one of the reasons why I'm proud to call you all my bank!

I went cash a check at this bank and I had to wait for 25 mins.at a drive through. Finally someone…read morewalked out and told me the bank just went down and nothing worked. The ATM took my money and they said There was nothing they could do so I went in the bank they said the whole bank just went off line!!!!! I was angry so I had to go back to where I received my check to get issued a new check.This bank is horrible bad attitude and they should close this location immediately!!!!!! They kept referring me to call customer service after they took my money They suck should not be in existence at all.

New to area and dropped in to see a loan officer named Teri. What a breath of fresh air compared to…read moreother toxic banks. She got us a great personal loan in less than a day! We were really impressed with the customer service here. We tried visiting other banks and it always seemed like a run around. We won't bank anywhere else!

This bank is solid. Great customer service all the way around. They helped us purchase a property…read more Gilbert Moreno was our banker. This guy cares about his customers. If you are looking at buying a property in the Central TX area, you need to go with this guy!! After helping us through the purchase of our property, he helped our company buy some equipment. Smooth transactions!! We even told our realtor to use Gilbert!!

BEST BANK EVER! I love that everyone is always so friendly! David is a great manager and the…read moreservice is stellar!

Just bought land in Burnet and got our loan through Capital Farm Credit. Amazing experience from…read morestart to finish. Can't recommend Trey and the team at Capital Farm Credit enough.

I got my sign in the mail finally. It looks great. I know with Covid a lot of things have been slow…read morecoming. Things are picking up and my sign came in. So far I'm still happy with my loan and the people here at capital farm credit in Burnet. I've never had a problem getting my questions answered by just showing up at the office and asking. I recommend checking them out for a loan you might need.