This is one of my husband's favorite places to shop. Our first time there the gentlemen were ry…read moreawesome with him. It was near closing but yet they stayed to take his measurements and make sure he was satisfied with his experience. While I forget the guy's name he was stepping in for the store manager. I give him a 5 star. My second experience was not as pleasant. The lady who helped me said she was the store manager. She was irritated with my questions. I needed her to look up my husband's sizes because I was there shopping for his birthday. Not one of those wife's who memorize their mans suit and dress shirt sizes. Anyways- I was trying to pull together 4 outfits that included pants, shirt, tie, sweater and socks. There was a sale happening and it wasn't clearly posted. I kept having to get clarification on which items were sale prices. She was not really interested in helping me. I was annoyed with her treatment considering I spent over $500 dollars.

Rented a Tux for my son participatIng in upcoming wedding. We paid in full rather than just leaving…read morea deposit. Unfortunately, he is unable to attend the event, and we were hoping to get at least a partial refund. They refunded the entire amount without hesitation! Thanks Jos A Banks!

Stopped in to check out this store. Nice size store. Well stocked with merchandise. Prices were…read morereasonable. They have a men's and woman's side. I also noticed they had a sales section as well. No staff walking around to assist. Line was long inside. I guess they could have used another cashier.

I'm used to the H&M in the Sawgrass Mall but this one in the Pembroke Lakes Mall was clean with…read morewide aisles. Prices are perfect for work, casual clothes, and swim wear with a big accessory area. The long casual dresses are my thing and there were many.

It should be noted that I've used this location a good handful of times in the last 2 years, &…read moretoday's experience was by far the best so I figured it deserved the review. I've had interactions here with employees who didn't seem like they cared about my business whatsoever. While sometimes it's a headache to come here, Shawn made my recent visit the best I'd ever experienced; she was absolutely amazing! I came in earlier for a wedding party suit rental without an appointment because I was sized less than 3 weeks ago. I knew all I needed to do transfer the sizes to the new rental but wasn't sure how it'd go with the varying experiences I've had here. She was already with a customer but was super friendly as soon as I walked up, saying she'll get to me soon. Less than 10 mins after that she came to take my information. There weren't any issues with transferring my info & she was nothing but a pleasure to deal with. She also asked if the recent sizing fit me well & if I needed anything changed, which I appreciated. The one alteration I needed was already noted by the last employee so I was glad to hear that. She was super efficient & friendly which almost caught me by surprise (in the best way possible). As far as the store itself goes, it's solid. The employees seem to keep it organized & I've rarely seen a bunch of things out of place at once time. They have a good selection of inventory at all times, as well. Pricing is a bit high across all MW but they carry quality brands. There's also an ample amount of parking with specific spots up front reserved for MW customers which is always appreciated. The kind of customer service I experienced today is what will keep people coming through the doors. Now that the bar has been set, I hope to experience this with other employees going forward.

I rarely leave negative reviews, but unfortunately our experience has been extremely disappointing…read more My mom's wedding is on June 26th and we began working with this location well in advance to coordinate suit rentals/orders. Since the beginning, there have been multiple issues with our order and communication. The biggest issue was that the vests that arrived were the wrong color entirely. We ordered green vests and instead received a tan/beige color. Because of this error, we now have to reorder items only days before the wedding, creating unnecessary stress for our family. On top of that, two of the men's suits are not expected to arrive until June 23rd ... leaving only a few days before the wedding to verify fit, color, and make any corrections if something else is wrong. What made the experience worse was the customer service. While my brother was in store trying on his suit, we called my mom so she could see the color selection. During that conversation, an employee (who later identified herself as Shoma Gibbs) spoke to us in a way that felt dismissive and disrespectful. When we later came into the store to understand what happened with the vest order, she interrupted us multiple times, spoke over us, and seemed unwilling to let us explain our concerns. She did provide a corporate number, but initially refused to provide her name and stated, "I don't have to give you all that information." I understand mistakes happen, especially with wedding orders. What disappointed us most was not just the mistake itself, but the way the concerns were handled afterward. I hope management takes this feedback seriously because wedding timelines are stressful enough without having to worry whether formalwear will arrive correctly days before the event.

Hollister is located inside the Pembroke Lakes Mall. You can find them close to Macy's and next to…read moreExpress. My teenage daughters love shopping here and they said this location is their favorite one as it is the biggest and has so many options. We shop here often and I'm surprised there wasn't a Hollister Yelp page already. We were finishing up some shopping and it was about 15 minutes before closing time at 8pm on a weeknight. So funny as hubby is UF Alum and we were talking about taking kids to Florida Gator Growl and game soon. What do I see immediately as we walk in, college gear and Gators reppin on the mannequins or right up front. Woot woot! Didn't buy anything on this specific day but took pics and sent to hubby for consideration. Ha. There were several people working but I think since it was towards the end of the night they were all trying to be efficient and clean/organize prior to closing so we didn't get much attention while we were there. We didn't stay long. The girls took a stroll around the store looking around but didn't find anything either. Hollister prices are usually expensive but they have good sales. You can usually find the sale and clearance items towards the back too. Their sale/clearance items are pretty good so it's worth checking out. The Pembroke Lakes Mall hours are Mon-Sat @ 11am-8pm and Sun @ 11am-6pm. They close earlier than most retailers that typically close at 9pm. Sundays are super early.

I visit this location often…read more The store is always clean and organized; the staff is also very pleasant and attentive. They have a lot of variety acoras their different departments, including name brands, at many price points. I usually find what I am on looking for on any given day.

Its been a while since visiting a Kohl's but its so much nicer than a Marshalls or Ross and the…read moreplace is immaculate. The men's section is basically divided by a Sephora cosmetics store with the women's clothing and accessories eating up about 70% of the rest of the space with homegoods at the far back. Found a few very good quality heavy fabric Under Armour shirts but pricey. Trinity Coast rayon collar skull imprint shirts at discounted prices but very very few 2XL sizes but a decent pattern selection. They do have a Big Men's area toward the back but those are just way too large - most are for linebackers. A big Levis denim section with graphic rock n' roll T-shirts but 100% cotton so they shrink to a belly shirt after you accidentally dry them on high heat once. They had a thin selection of Under Armour sneakers but no high tops. The dressing room and bathrooms were out of service due to some kind of malfunction. They offer a wheel chair at the front door for handicap customers.

A store full of urban street wear for men and women. The Jimmy Jazz corporation was recently…read morepurchased by Snipes. Big brands throughout including Jordan and Nike. The wall of lids behind the checkout counter was a nice touch. Several displays of Nike sneakers although not many 13+ wide availability.

Specifically came to the Macy's here at the Pembroke Lakes Mall to continue the quest of finding a…read moregown for the wife. Each Macy's receive different inventory skews, therefore, we must browse each one a few times per month. This is a two story Macy's with the gown section just an escalator ride up to the top floor. I sat in a green velour chair hoping the wife finds a great gown. Macy's offer most high end brands of purses and perfumes including an actual ToysRus section. Before shopping began, we hit the Macy's Café on the first floor near the main entrance and ordered some drinks.

Update on this review when again and still the stairs weren't working. I asked one of the managers…read moreand I got a very snooty remark and a very condescending response. You can take the elevator. how is this possible in Macy's? I don't.