Reopened a year ago due to covid and is back in full force. The wife absolutely loved the variety…read moreof gowns, specifically the black colors. Today, the wife found a gown she loves, but sadly they dont have the correct size in stock. They offer a full section of plus sizes with several formal wear accessories including a stunning shoe display. They also provide two comfy brown leather benches for the men to chill while the women browse the inventory.

Actually found two nice gowns today with the help of the employee Maria. It was beautiful but…read moreneeded a size or two smaller but they did not offer it in both of the Camille La Vie stores. I came so close, but just did not happen. I recommend this store to anyone in search of formal wear and gowns from their huge selection.

Carlos did an amazing first consultation. Unbelievable pricing for custom tuxedos. We are very…read moreexcited to make our groomsman embroidered suspenders.

I needed a pair of jeans taken in last minute and Sebastian did NOT let me down. Everything was…read moreseamless and the turn around was 24hrs. Great service and fair pricing. I will definitely be back.!

Had an amazing experience- she is so kind and did a wonderful job with hemming my wedding guest…read moredress.

I've come to Rosaya for a couple different dress alterations & each time she's done a wonderful…read morejob! Not only does she do beautiful work, but she's also so friendly/kind & creates a warm, welcoming environment to have a service done. Highly recommend her if you need alterations!

Very extremely rude especially the owner . She made me and my mother very uncomfortable since we…read moreentered the store. She hurried us up during all the process. I left the store unease with her work and decided to look somewhere else.. which we found close by ( totally different experience) I never leave review, I this time it was necessary.

Phenomenal service here for wedding gowns and regular dresses!!!! They are extremely kind & fast!…read more10/10 would recommend

It should be noted that I've used this location a good handful of times in the last 2 years, &…read moretoday's experience was by far the best so I figured it deserved the review. I've had interactions here with employees who didn't seem like they cared about my business whatsoever. While sometimes it's a headache to come here, Shawn made my recent visit the best I'd ever experienced; she was absolutely amazing! I came in earlier for a wedding party suit rental without an appointment because I was sized less than 3 weeks ago. I knew all I needed to do transfer the sizes to the new rental but wasn't sure how it'd go with the varying experiences I've had here. She was already with a customer but was super friendly as soon as I walked up, saying she'll get to me soon. Less than 10 mins after that she came to take my information. There weren't any issues with transferring my info & she was nothing but a pleasure to deal with. She also asked if the recent sizing fit me well & if I needed anything changed, which I appreciated. The one alteration I needed was already noted by the last employee so I was glad to hear that. She was super efficient & friendly which almost caught me by surprise (in the best way possible). As far as the store itself goes, it's solid. The employees seem to keep it organized & I've rarely seen a bunch of things out of place at once time. They have a good selection of inventory at all times, as well. Pricing is a bit high across all MW but they carry quality brands. There's also an ample amount of parking with specific spots up front reserved for MW customers which is always appreciated. The kind of customer service I experienced today is what will keep people coming through the doors. Now that the bar has been set, I hope to experience this with other employees going forward.

I rarely leave negative reviews, but unfortunately our experience has been extremely disappointing…read more My mom's wedding is on June 26th and we began working with this location well in advance to coordinate suit rentals/orders. Since the beginning, there have been multiple issues with our order and communication. The biggest issue was that the vests that arrived were the wrong color entirely. We ordered green vests and instead received a tan/beige color. Because of this error, we now have to reorder items only days before the wedding, creating unnecessary stress for our family. On top of that, two of the men's suits are not expected to arrive until June 23rd ... leaving only a few days before the wedding to verify fit, color, and make any corrections if something else is wrong. What made the experience worse was the customer service. While my brother was in store trying on his suit, we called my mom so she could see the color selection. During that conversation, an employee (who later identified herself as Shoma Gibbs) spoke to us in a way that felt dismissive and disrespectful. When we later came into the store to understand what happened with the vest order, she interrupted us multiple times, spoke over us, and seemed unwilling to let us explain our concerns. She did provide a corporate number, but initially refused to provide her name and stated, "I don't have to give you all that information." I understand mistakes happen, especially with wedding orders. What disappointed us most was not just the mistake itself, but the way the concerns were handled afterward. I hope management takes this feedback seriously because wedding timelines are stressful enough without having to worry whether formalwear will arrive correctly days before the event.

We drove 20 minutes to get here. In google it shows the store closes at 4:00pm we arrived at…read more3:40pm. Store was completely empty, lady just said they were closed. Sadly they lost a prospect customer. I bet that wasnt the owner as a business owner I would have been happy to take care of a customer.

Amazing. The ladies that helped us were amazing. Great customer service. The suits were great!read more

Update on this review when again and still the stairs weren't working. I asked one of the managers…read moreand I got a very snooty remark and a very condescending response. You can take the elevator. how is this possible in Macy's? I don't.

Specifically came to the Macy's here at the Pembroke Lakes Mall to continue the quest of finding a…read moregown for the wife. Each Macy's receive different inventory skews, therefore, we must browse each one a few times per month. This is a two story Macy's with the gown section just an escalator ride up to the top floor. I sat in a green velour chair hoping the wife finds a great gown. Macy's offer most high end brands of purses and perfumes including an actual ToysRus section. Before shopping began, we hit the Macy's Café on the first floor near the main entrance and ordered some drinks.

Staff is pleasant and got my coat in great shape. I will definitely use their services again.read more

I am very upset about how this business operates. I had paid for alterations for suits that did not…read morecome out well. As a customer of previous alterations, the alteration is unfinished until the customer satisfied. Unfortunately, the owner of this location does not understand customer service. The person who took my measurements is not even the seamstress. she had to call the owner who then explained to her, give the customer 20% off. They want to make money on me twice for a unfinished job. I will be sure to tell everyone not to come here, and avoid this business. EDIT to owners response. My mind was never changed on how the alterations were supposed to be made. And I was unaware that the person taking my measurements was not the person performing the work on the actual pants, which explains why there was a misunderstanding between this woman and the seamstress. If I had changed my mind and wanted something different , I would accept that and cover the cost. My alterations were from waist and length, not once was anything confirmed if the job was done correctly, as a paying customer should expect. In fact, I wasn't satisfied with any of the alterations for any of the three pairs of pants I had brought to your shop, this was just the most noticeable one. Communicating that the person taking measurements is not the person doing the alterations would be nice as well before spending the money.