Rented a Tux for my son participatIng in upcoming wedding. We paid in full rather than just leaving…read morea deposit. Unfortunately, he is unable to attend the event, and we were hoping to get at least a partial refund. They refunded the entire amount without hesitation! Thanks Jos A Banks!

This is one of my husband's favorite places to shop. Our first time there the gentlemen were ry…read moreawesome with him. It was near closing but yet they stayed to take his measurements and make sure he was satisfied with his experience. While I forget the guy's name he was stepping in for the store manager. I give him a 5 star. My second experience was not as pleasant. The lady who helped me said she was the store manager. She was irritated with my questions. I needed her to look up my husband's sizes because I was there shopping for his birthday. Not one of those wife's who memorize their mans suit and dress shirt sizes. Anyways- I was trying to pull together 4 outfits that included pants, shirt, tie, sweater and socks. There was a sale happening and it wasn't clearly posted. I kept having to get clarification on which items were sale prices. She was not really interested in helping me. I was annoyed with her treatment considering I spent over $500 dollars.

It should be noted that I've used this location a good handful of times in the last 2 years, &…read moretoday's experience was by far the best so I figured it deserved the review. I've had interactions here with employees who didn't seem like they cared about my business whatsoever. While sometimes it's a headache to come here, Shawn made my recent visit the best I'd ever experienced; she was absolutely amazing! I came in earlier for a wedding party suit rental without an appointment because I was sized less than 3 weeks ago. I knew all I needed to do transfer the sizes to the new rental but wasn't sure how it'd go with the varying experiences I've had here. She was already with a customer but was super friendly as soon as I walked up, saying she'll get to me soon. Less than 10 mins after that she came to take my information. There weren't any issues with transferring my info & she was nothing but a pleasure to deal with. She also asked if the recent sizing fit me well & if I needed anything changed, which I appreciated. The one alteration I needed was already noted by the last employee so I was glad to hear that. She was super efficient & friendly which almost caught me by surprise (in the best way possible). As far as the store itself goes, it's solid. The employees seem to keep it organized & I've rarely seen a bunch of things out of place at once time. They have a good selection of inventory at all times, as well. Pricing is a bit high across all MW but they carry quality brands. There's also an ample amount of parking with specific spots up front reserved for MW customers which is always appreciated. The kind of customer service I experienced today is what will keep people coming through the doors. Now that the bar has been set, I hope to experience this with other employees going forward.

I rarely leave negative reviews, but unfortunately our experience has been extremely disappointing…read more My mom's wedding is on June 26th and we began working with this location well in advance to coordinate suit rentals/orders. Since the beginning, there have been multiple issues with our order and communication. The biggest issue was that the vests that arrived were the wrong color entirely. We ordered green vests and instead received a tan/beige color. Because of this error, we now have to reorder items only days before the wedding, creating unnecessary stress for our family. On top of that, two of the men's suits are not expected to arrive until June 23rd ... leaving only a few days before the wedding to verify fit, color, and make any corrections if something else is wrong. What made the experience worse was the customer service. While my brother was in store trying on his suit, we called my mom so she could see the color selection. During that conversation, an employee (who later identified herself as Shoma Gibbs) spoke to us in a way that felt dismissive and disrespectful. When we later came into the store to understand what happened with the vest order, she interrupted us multiple times, spoke over us, and seemed unwilling to let us explain our concerns. She did provide a corporate number, but initially refused to provide her name and stated, "I don't have to give you all that information." I understand mistakes happen, especially with wedding orders. What disappointed us most was not just the mistake itself, but the way the concerns were handled afterward. I hope management takes this feedback seriously because wedding timelines are stressful enough without having to worry whether formalwear will arrive correctly days before the event.

Great spot. Great days. Great service…read more Family owned business. Will have my business for a long time coming.

Came with my Fiance to try on his suit and the service was top-notch. The staff is attentive,…read morewelcoming and friendly making you feel right at home, offering us water upon arrival. They were knowledgeable and helpful, all of them pitching in as needed showing great team work. Materials are wool, made in Italy and priced reasonable to other places like Suit Supply which are made in china. Here they are finished in-house by their team of tailors. Muito obrigago, Joseph, for all your help! And thank you to Sebastian for the welcome and great service ad well!

Stopped in to check out this store. Nice size store. Well stocked with merchandise. Prices were…read morereasonable. They have a men's and woman's side. I also noticed they had a sales section as well. No staff walking around to assist. Line was long inside. I guess they could have used another cashier.

I'm used to the H&M in the Sawgrass Mall but this one in the Pembroke Lakes Mall was clean with…read morewide aisles. Prices are perfect for work, casual clothes, and swim wear with a big accessory area. The long casual dresses are my thing and there were many.

Amazing experience from start to finish! We got both my fiance's suit and my dad's suit here, and…read moreeverything turned out perfect. The prices were very reasonable for the quality, and the whole process felt easy and stress free. Karla helped us throughout the entire process and was an absolute delight, so patient, knowledgeable, and genuinely caring. She made sure everything fit just right and that we felt confident with our choices. Highly recommend if you're looking for great service and quality suits!

Amazing service (Manny) I am not easy to fit and they found…read moresome great options for me and had them tailored while I waited . Perfect and at very reasonable prices . I will be taking my son there for his HS graduation suit .

Very cool store. Exactly what we wanted for some classic Miami tourism. They have a vast selection…read moreof guayaberas and hats. I was even able to get one for my young son. Staff is professional and attentive without being overbearing. The guayaberas are a solid value. We'll be back.

My wife and I came here looking for a Havana shirt for myself. We walked 8 blocks and it was very…read morehumid, so when I got there I was pretty sweaty. They had very many styles and once I picked one she offered me to try it on. I let her know that I was sweating so she went and got me some paper towels and told me to take my time to cool down. After that I found one that I liked. Ladies there were very nice and attentive. Will be back next time I'm in the area.

After my fiancé and I went all over Miami and Broward searching for the perfect tux for our wedding…read more(including some of the most popular names) Jorge made it happen with less than a month to go before our big day. His expertise, professionalism, and attention to detail made the entire process stress-free and enjoyable. We are beyond happy and so grateful for Jorge's help. Do not hesitate to come here if you have any special event coming up -- and definitely ask for Jorge!!

Let me tell you about one of the best places to check out for quality men's suits. If you don't…read moreknow, this gem of Miami has been operating since the late 80s. The store is huge and carries a large selection of luxury labels like Zegna and Loro Piana. But, it also has a mixture of daily casual attire as well. There are ample mirrors, amazing quality fabrics to choose from, and a bar. Essentially this is the ultimate guys' shop. My fiancé and I were lucky enough to have a fitting with Jorge Gonzalez who is a master of his craft. He's been in the industry for over 40 years! His passion for styling men and customer service are unparalleled. He has a natural eye for what looks good on a man based on his height and body type. Overall world class service from Jorge! I definitely recommend you stop by to see him.