Made some good friends and the business is booming it offers great benefits for people with…read moredisabilities or those who want to start something new

We have to stop. Lee's P is brown. Pull over at the next rest stop…read more This is a pretty cool modern building in the heart of awesome downtown Houston, where the fantastic Metro Center is located. It basically is the HQ of the bus networks, and while the Metro Center itself is a 5 star facility, this building is pretty boring in terms of its design and appearance, and could have been done a bit more imaginatively. Still, I like what's inside it.

Ms. Lowe took great care of us! We had Medicare issues and questions that she helped us with!…read moreThe walk in was very efficient as well!

The person at number 36 at the social security office was very very rude. When I came at sat down I…read moresaid "hello" and greeted her and she didn't say anything. Whenever I sat down, she also asked for my Identification number and when I tried reading it to her, she rolled her eyes and and looked disgusted and shakes her head, and said " No I AsKeD fOr YoUr ID CaRd" and then I said " I'm sorry, I didn't know, I was just trying to read it to you." That threw me off and my anxiety shot up and I set a boundary, I just closed myself off and just answered with "ok", and yes and no's because I guess she's taking everything out on me and I am just trying to get some important information done. So after it was done I told another worker to please not put me with number 36 because she was very rude and I definitely complained. Next time I'll just try to do everything online.

I was given an appointment at this location after learning that they don't take walk-ins at the S…read moreGessner office or anywhere in Houston from what I remember. I'm not just yelping Leland-Downtown because the receptionist was laidback enough to still take me 10 minutes late (I hate having "a story", but I created one for myself. After hopping off at Bell NB station, I went looking for 1919 Leland Street - which doesn't exist - instead of walking a quick 9 minutes to 1919 Smith, which would've had me there 10-15 minutes early). It seemed as if this receptionist's policy was to be as understanding as possible to everyone. And the laidback-but-professional vibe didn't end there. The office uses room partitions, so you can hear plenty between the taxpayer and IRS employee(s) even though you don't want to. I heard nothing but compassionate pragmatism from the few speaking employees who were interacting the desperate/hopeless taxpayers they served. It seemed as if I were listening to IRS employees with degrees in social work or psychology....advanced degrees, okay? When my number was called, I got Ms. Richardson (employee #1002875500). As suspected, whoever received my digital paperwork earlier this year did the bare minimum instead of putting themselves on the best-practices track that could've saved me a trip to the IRS office. Yes, this needs its own paragraph. #ResponsibleTaxpayer #iToldYouSo #RespectOnMyName I appreciated Ms. Richardson's transparency*. It showed that she's not ride-or-die for anyone who works for the IRS just because she's an employee herself. And that wasn't all. There was another employee from a different cubicle with us at one point during my appointment (her boss maybe? not sure.) who volunteered a needed taxpayer tip for an idependent contractor like me. She didn't have to share anything with me, but she did. So many thanks to whoever that was. And, of course, many more thanks to, Ms. Richardson for undoing what another IRS employee did as well as for Ms. R's empathy re: me getting lost on the way there. Keep keepin' it mellow for everyone, Leland-Downtown Office. Thanks again. *Addendum - Ms. Richardson even verified how many letters the IRS sent me this year after I briefly mentioned the USPS ordeal I've been going through since the summer of 2021, all of which I've yelped for your reading pleasure.

If i could put 0 stars i WOULD! The receptionist here was NO help at all. I didn't catch her name…read morebut it was an african american lady with braids and glasses. I was there for hours after she told me she needed to ask someone if they can take my proof of identification from the social security office and she told me to hold. I went to her x2 to see if she asked someone yet and nothing, and then finally after i asked for the 3rd time she told me NO, even tho she never got up to ask someone, i was watching her to see if she'll get up and she didn't. so i know she straight up LIED. My day was literally wasted there waiting just for her to tell me no last minute without even verifying if they can take my proof or not. NEVER going to this location AGAIN!! 0 STARS!!!!! ‍

Dykes Library is at UHD. Great resources, plenty of…read morecomputers, quiet areas as well as group study rooms and a nice little cafe on the 5th floor.

finally figured out how to use metro community connector - separated app metro on demand. free to…read moreuse within downtown. first ride I got a very super friendly woman driver Kelly - she was a doll. pick up was within time frame given. soon as driver is matched you begin to receive updates and are able to track where ride is. there is a small 3 minute wait window at pick up before ride can be canceled. typical golf cart like vehicle. most recent ride however a minivan did pick me up.

This review is more for the Metro Lift service and the main building. If you did not know but…read moreHouston Metro has a service call Metro Lift, it is for people who can not drive or walk to the closet bus spot safely. And this service is like ride share app, where they will pick you at the door and drop you off at the door. If you have a wheeler or in wheeler, no problems, you will get you in the vehicle safely and secure you safely. You have to qualify for the service and you have to go through an interview at the main building in downtown. I really appreciation the Metro Lift as it let me be independent on going to places in Houston safely and not relying on family or friends all the time. The downtown main building is also the Downtown Transit Center. You can also buy your Metro Lift paper ticket here and get a new ID here.

Appreciate two officers who took my call over the Christmas holiday for a theft that occurred at…read morethe Galleria. I forgot the name of the first one who took my report. He was diligent in getting my belongings back and tracked the customer in the store who walked away with my stuff! PTL!! Two months later, I got a follow up call... a bit long but it could be never... I didn't get everything back, but thankfully it was it was one item! Thank you Detective Hoffman for taking time to follow up! Case closed! Also, I was informed that I could not report by phone the theft. I had to get the officer come to location where incident occurred or go to police station. Please fix your NON- EMERGENCY phone line. I could not get hold of anyone and had to call 911 for this incident. Back the BLUE! :)

Joined in a 4th of July don't drink and drive initiative. I was not a speaker today, but was a…read moresupporting survivor. This is my second year attending at this location and it feels good to know we are backed by so many different law enforcement agencies. Job well done. Always back the blue! I got to meet and stand with the Mayor, Police Chief, and the District Attorney, MADD and a host of other organizations. What a day it was spreading the word about what can happen if you d and d.

So I don't drive out to Katy too often but today I wanted to go to Katy Mills. Haven't ever tried…read morethe HOV/Tollway before but on off hours its only 1 dollar so I figured what the hey! The middle area is 2 lanes the whole way and separated from the normal lanes by tall plastic dividers. It was a saturday afternoon so I was literally the only one on the tollway but I could see how this would be useful during rush hour. The only problem I have with tollway is the cops that hide behind the toll booths. They created these little holes for the cop cards to park in so you can't see them at all until it's too late. I don't drive to katy during rush hour so the only times I'd use this are on the weekends but on the weekends it's not that bad with the new lanes added to I-10 so I'd just save my 1 dollar and drive with the common folk.

30 cents. If you are…read moregoing against traffic, that's what this costs per toll section. For 60 cents, you can get from Eldridge to the Loop on your own private highway during rush hour. That's 1/6 of a gallon of gas. Or, if you own a guzzler, that means 3 miles of driving. You'll waste gas like that sitting in traffic. Fortunately, many of the "bullies" in the big vehicles--you know who I'm talking about--haven't figured that out, so driving this stretch of road is safer and stress-free.

Did you know Houston is the one of the FASTEST location to expedite your passport!!! Make sure you…read moreget an appointment! The lines can fill up so fast! It's always better to go early. Let's talk about parking situation - did y'all know there are few metered parking right in front of the building! Three hours max! It looks like it can be a driving lane! Easy to miss! These work best for quick runs! There are parking lots across the street .. and some diagonal for $6! Friendly staff and make your visit quick! Thanks for being one for the two locations who offer expedited passports! Be nice to the staff! Just ask if it's possible to get your passports same day!

Professional security and staff made it fast, easy and enjoyable. Rare to deal with any government…read moreentity and not want to drink or scream afterward! If youve got to stress over your passport, this experience won't make it any worse! Plenty of paid to park nearby.

Memorial Day DWI initiative this weekend. And once again Harris County held a press conference to…read moreraise awareness of the importance of drinking and driving. With the help of the news media and the community we truly appreciate your support. Thanks Tess for the opportunity to share our stories. This was an amazing opportunity.

Lazy, incompetent and rude staff. Disgusting and run down facility. The medical facility is awful…read moreand the food is insufficient.