I was very anxious about seeing a dentist after many years of not being able to afford dentistry…read moreand my own dental neglect during years of depression, where I didn't take very good of myself at all. I felt embarrassed about my teeth and I had my hopes up many times trying to find someplace that could help me get my teeth fixed (so I could also feel better about myself), and help me find a way to afford all the work I would need. I had also become quite emotional after many efforts to find help had led to disappointment as I learned, that even low cost places were a lot more $ than I expected. I had received an ad in my mail offering a free dental x-ray and evaluation for new patients at Excel Dental. I eventually convinced myself to try again, and made an appointment at Excel Dental. My dentist was Dr. Kai, who was very kind and compassionate as I explained my situation being a senior on a very fixed income. Dr. Kai and staff worked a plan that would enable me to get the dental work I'd not only needed, but wanted as well. I recommend Excel Dental and Dr. Kai for all ages, but because I know there are many seniors like myself, this is in particular a, SHOUT OUT to the BOOMERS in need of dentistry! I sincerely say to all, "you owe it to yourselves" to see what Dr. Kai can do for you. I feel a sincere gratitude to Dr. Kai in particular. The staff at Excel Dental is friendly and accommodating. The waiting room is not fancy, but comfortable and clean and I can't even recall a wait longer than 5 mins to get seen. The equipment is modern, very clean.

Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more…read morefor you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.

I had a great experience at this dental office! The staff was friendly, welcoming, and…read moreprofessional. The dentist took the time to explain everything and made me feel comfortable throughout my visit.

Amazing Office! I love the a staff and they always make me feel so at home! Not to mention there…read moreexpert care!

Made sure to be on time as they will cancel you for being 15 minutes late. But they didn't take me…read moreback until 20 minutes after my scheduled appointment. Was then told I had to wait for the hygienist to finish with prior appointment which was scheduled for the same time as my appointment. I left. Very disappointed. Not the same practice since it's been sold. The front desk could care less.

Dr. Khan is great. The front desk staff can certainly learn more about customer service and try to…read morebe friendly. Sometimes, the simplest things like an initial greeting or just a smile is enough to leave a lasting impression. Unfortunately, the same holds true for the opposite. Every time I walk in, it's always just a "Last name?" and I don't ever recall being told to "have a good day" or even a "thank you" when leaving. I still have yet to hear back on services I inquired about, twice. They either don't want the business, or don't care.

Are you considering taking your child to Dr. John Howe? Please allow me (an adult to tell you about…read moremy experience at Sienna Pediatric Dentistry. Why did I go to a pediatric dentist you ask? I am a big baby. But also because I had a dental emergency and his office was kind enough to see me on short notice - even though I am in my mid-30's. My emergency arose from a 4 year period of neglect. I had a broken crown and quite a few cavities. I was incredibly nervous about the visit. Let's face it - a dental visit can be more intrusive than an entire day spent at you OBGYN's office. With that said, I will share my experience with you since most of his patients can't talk let alone type yet to tell you theirs. I was there for 4.5 hours. Not waiting in the waiting room but actually in the chair getting work done. Yeah, my mouth was not in good shape... That is until Tabitha (the best and MOST THOROUGH dental assistant on the planet) got in there and did her magic. Don't worry, I will be attaching before and after pics (if I can figure out how). They're kind of embarrassing but the difference is night and day! Once Tabitha was finished cleaning my teeth, Dr. Howe stepped in to start the process of repairing my 3 cavities and fitting me for a temporary crown. I have always had sensitive teeth so they numbed me up for my cleaning as well as the dental work itself. I dread those shots... But this time I actually barely knew they were even happening! They numbed my gums prior to the injections which made it go by without a hitch, a scream, cry or even a whimper Plus Dr. Howe has a very soft touch and in general just put me at ease during the whole process. I was also able to get caught up on my Pixar animated films, which played on the ceiling during my appointment - I recommend "The Good Dinosaur". Out of 5 stars, I give this dental office and experience 6 stars.

I'm new to Texas and have been dreading finding a dentist due to my oldest's experience we had with…read morea dentist. So I did my research and found Sienna Pediatrics. At our first visit with all 3 of my children I was nervous but after our first office visit I was so relieved. The process between Dr Howe(spell check) and his assistants made my experience as a mother so smooth and relaxed. My children loved it and even after their treatments they absolutely love coming in for their check ups. From having to go thru a very tragic experience to finding a dentist who actually loves what he does and you can see it in how he handles each child and procedure it's the best feeling ever. I've found our dentist I've even updated my insurance it make sure I can have him as our dentist.

Best experience ever! Broke one of my front teeth and needed to get it repaired. They gave me an…read moreappointment for the very next day! They did exactly what I needed done and DID NOT jerk me around saying I needed more than what I came there for! So thankful they just fixed my poor broken front tooth so I could smile at our Christmas gatherings! Everyone in the office was nice and friendly and helpful. If you are looking for a dentist in the Missouri City area you should call this place. Btw, I only write reviews that are for extremely high service or extremely low service. I say this because I've read where people write that they think the reviews are fake. Some probably are but this one isn't.

My son had a very bad experience at this dentistry. First, he claims it was the most painful…read morecleaning in his life (although he is 19, but he got quite a few of those). Secondly, he was charged for X-rays because the previous one he had less than a year before. I was getting two calls prior to his visit from the dentistry and not one addressed a potential charge, although they had all our insurance information and claim history. I would NOT recommend them from the patient care and billing points of view!

Procedure: deep cleaning and replacing a part of a tooth…read more Received X-rays that was done quick and fast then into the room where they worked on my cleaning. My cleaning was done to my liking as they cleaned it in detail and even buffed my teeth. (my last dentist i went to at a different location did not give me a good cleaning) After I got my teeth cleaned i requested if i can get this tooth fixed as a previous doctor who worked on it didn't do a good job and due to the technology they had in the office I was able to do it the same day rather than wait for the mold of the tooth to come a week later. I don't know about you but I am not a fan of coming to the dentist frequently so having it all done in one day is a plus for me. I was given the option to use their one day service of having the mold done or I can choose to wait and have it done then come back. I choose the one day offer and it was the best decision cause now i'm not bothered with food being stuck in between my tooth. Anyhow, needless to say Dr. Cao was awesome along with his dental assistant. It was the best dental service i've received in a long time. The front desk crew were super friendly as well and made the experience even better.

I am very disappointed with the service I received from Sienna Modern Dentistry and Orthodontics…read more My experience was frustrating due to poor communication, a lack of accountability, and the way my concerns were handled. I expected professional and responsible care, but instead I felt that my issues were not taken seriously and that the staff did not make a reasonable effort to resolve the problems. A healthcare provider should prioritize patient satisfaction, clear communication, and responsibility, but unfortunately my experience did not reflect those values.

Dr. Vo and the Smiles of Riverstone team have provided my family excellent dental care for years…read more Their systems are modern and patient-friendly (like quick xrays and TVs in the ceiling so I can watch sports during a cleaning). Everyone is so kind, and ready to share fun stories about travel adventures. Can't imagine my family having a better dentist!

Friendly staff and they really work to satisfy your dental needs!…read moreState of the art equipment to make the exam and any procedure easier for the patient. I highly recommend Dr. Vo and her team!!

Not happy with their office. Had scheduled an appointment to get dental work. Good thing I called…read morethe day of the appointment and turns out there want any booked for dr Prak. Wish the guy would call me back and inform me that it was cancelled. So after calling in to confirm the appointment, a different receptionist I talked to said she would fax or send an authorization letter to my pcp and would call me back. No call back for 3 business days. I'll be changing dentist. Not sure if they care for their customers.

I've been going to this dentistry for more than 4 yrs now. Since it has changed ownership...the…read moreservice is not the same. I called the office to request an urgent appointment due to unrelieved tooth pain. The response from the receptionist was less than helpful. I was told that my dentist was unavailable and that she was booked up for the day. When I requested to see another dentist in the office I was told that Dr Prak had to approve me being seen by one of her associates. Correct me if I'm wrong but associates usually cover for each other when there is an opening available. At least this has been my experience in the past. I asked the receptionist approximately when can I expect a call to know if "I have permission" to see another dentist. She could not tell me and was the least bit compassionate about my unrelieved pain. Needless to say I will be looking for another dentist who hires professional staff that actually cares about the patients and who trust their associates to see their patients when they can't.

I feel like the office staff came off very rude here the treatment coordinator just assumed I could…read moresign up for a credit card to pay the expenses of dental work. The doctor and dentist hygienist were the only ones to even greet me.

Nice clean organized dental office. Staff is always super friendly that demonstrates caring. Dental…read morehygienist educates me on the best ways to care for my teeth and gums. Both dentists are very kind and detailed oriented. Would definitely recommend this dental office!!!

I went to Dr Alonso last year for dentures. He was going to pull my teeth. They said I refused…read moresedatives,Who does that! I was given just laughing gas which did not help at all. The front office manager quoted me a price then changed it at the end of the treatment. I paid around 10k and did not even received my finished product because I had to pay for more. I went to anther dentist which was much cheaper. I was reading the reviews and it seems the norm is charging the patient more than the price that was stated. I do not know if Dr Alonso knows what is going. I was not even offered any money back and the office manager made me feel it was all my fault.

I and my entire family havee been seeing Dr. Alonso and his staff for about 7 years now. He is…read moregreat with explaining the processes and what to expect. His hygienist are very thorough and gentle especially with teeth sensitivity which unfortunately I have. I highly recommend him and his practice!!!