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    Be Fit With Karen

    5.0 (1 review)
    Closed • Closed

    Services - Be Fit With Karen

    Personal training

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    5 years ago

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    Move Wysely - Personal training and group sessions available!

    Move Wysely

    4.5(8 reviews)
    3.9 mi

    I reached out to Move Wysely to set up personal training sessions as a completely blind client…read more From the beginning, I communicated clearly, shared my previous positive experiences with trainers, and explained the simple adaptations that would make training successful. At first, Emily seemed open to working together, and I spent several days making arrangements, including coordinating orientation & mobility training so I could learn the best walking route to the gym. However, after I provided additional information to help her feel more confident, she abruptly backed out, saying she didn't feel comfortable training me -- despite my reassurances and past history of success in fitness environments. I'm posting this so that others with disabilities are aware that Move Wysely may not be prepared or willing to work with clients requiring any level of adaptation. If you are blind or otherwise require a trainer who is flexible and willing to learn, you may want to consider other options. I was disappointed by how this was handled, especially after not only putting in significant time and effort myself, but also involving my O&M instructor, who researched routes and adjusted her schedule to help me prepare. I hope Move Wysely takes this experience seriously and better prepares in the future to serve all potential clients.

    Emily is hands-down the best trainer I've ever worked with. She takes a holistic approach that…read moremakes every session feel personalized to my goals, lifestyle, and even my mood that day. She's quick to adapt if I'm dealing with an injury, always coaches with compassion, and brings such a positive, infectious energy to every workout. Honestly, it sometimes feels like she cares more about my health than my doctor does! If you're looking for someone who truly listens, supports, and empowers you--Emily is it.

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    Move Wysely - Ever used the air runner!??

    Ever used the air runner!??

    Move Wysely

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    Catalyst Fitness

    Catalyst Fitness

    2.5(40 reviews)
    1.6 mi

    I am extremely disappointed with the customer service I have received from Kelly. Every time I…read morepurchase a drink, she snatches it out of my hand instead of handing it to me respectfully. On one occasion, as I was leaving, she called me a racial slur--the N-word. That behavior is completely unacceptable and should never be tolerated in any workplace. In addition, she is constantly on the phone with her boyfriend while serving customers. There is rarely a greeting or any acknowledgment when I come in because she continues her personal phone conversation instead of focusing on customers. This level of unprofessionalism and disrespect creates a very uncomfortable environment. I hope management takes this complaint seriously and addresses the situation.

    DO NOT get a membership at catalyst, they are incompetent and greedy. They messed up my original…read morecontract, it was supposed to be $30 a month and they were charging me $33 a month. Not much of a difference but I had to make them fix it and I'm not even sure how that happened as their plans are $20, $30 & $40 a month. Trying to cancel your membership? A fkn nightmare. I spoke to the front desk in April 2026 and they told me my membership expired on 5/27/26 (12 mo contract was up) and would not renew. They gave me an email and number for cancellations and told me to just email to confirm it ended 5/27. I emailed 5/4 and they say they have a 30 day cancellation policy and I will now be charged an extra month which directly contradicts what the front desk employees told me. To make matters worse, I see a $50 charge on my account separate from the $30 monthly fee. I assume it was a cancellation fee but there was no mention of any fee being charged and there shouldn't be one since my contract was up. They do not care about you and only care about getting as much money out of you as possible. Save yourself the hassle and go somewhere else.

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    Catalyst Fitness
    Catalyst Fitness
    Catalyst Fitness

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    Be Fit With Karen - healthtrainers - Updated September 2026

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