Had a chair massage by Manuel that was excellent. Really helped reduce my tension. Worth coming back to this airport, EWR, for.

On March 23, 2026, I approached Tiffany and she greeted me with a smile and helpfully walked me through the massage therapy options, as she was not attending to anyone at the time. I chose a 20-minute chair therapy session, which was $70, but well worth it. A few minutes into the massage, I was in bliss, as Tiffany's massage therapy session melted away all of the stress from United Airlines cancelling two of my flights and leaving me hungry, scared, and tired to wander the streets of Newark after midnight the night before. This was much needed. However, after a few minutes, Karen approached. Of course, Karen was a middle-aged white woman who was in the center of her own universe. I wonder on what planet Karen spends most of her time, because Karen began inundating Tiffany with questions while she was giving me the massage. Tiffany handled this with professionalism the entire time in a way that is superhuman, while continuing to give me a great and much-needed massage. However, after three minutes of questions from Karen, all of them clearly answered by the sign in front of her, I had enough. I was paying over $3 per minute, well worth it, but Karen was dead set on ruining my experience and would not relent. I politely told Karen that I was paying about $4 per minute and asked her whether she understood the impact she was having on my paid experience. Karen, of course, said that she was just asking questions and had to get her questions answered. Ironically, there was another employee doing the nails of a lovely young lady, who pointed out that Karen could just ask the other employee the questions, because she was getting her nails done, which anyone in the world but Karen would understand would have been less impolite than interrupting someone actively giving a massage. Of course, Karen continued to be a problem. She asked to sit down in the massage chair without paying while she waited. And when Tiffany again pointed out that she needed to sit in another chair, Karen changed chairs and continued to badger Tiffany, who was now having to cater to Karen's stupid questions even though Tiffany was phenomenal and great at multitasking. After five more minutes of Karen intentionally ruining my much-needed massage, I had enough and asked Karen politely whether she would be okay with me asking questions throughout her massage. Karen, of course, called me an asshole and asked to speak to a manager. Tiffany had to get her manager from her lunch break to deal with Karen, who now wanted to ruin everyone's day. However, that did not happen. Everyone in Be Relax, including Tiffany, her manager, the other employee, and the other customer, would not allow Karen to ruin our day, because we all knew that it is quite simple to treat other humans the way you would like to be treated. Karen ran away, foiled in her sinister plot and gross entitlement, and everyone in Be Relax was united and happy that we were not Karen. Thank you, Tiffany. You are my hero of the day. Tom Wrocklage read more

Anna did my manicure today and she did an outstanding job; she is a lovely young woman just a year in the US. I've paid more and gotten much less in other places, and I don't write a ton of reviews. Paola, the manager was equally nice. Not only was the manicure really well done, but another employee arrived and they all gave each other hugs.....nice to be in a place where the staff genuinely likes each other. read more

BAIT-AND-SWITCH!!! BEWARE. I had some time before a flight and decided to get a simple pedicure. First the seat was massively uncomfortable, it leaned way too far back. But the worse part was the cart thing that the woman had me put mt feet up on was on wheels and she didn't lock them so i had to really try to keep my leg still from pushing on it. I asked for help, but the language barrier made it impossible. Another employee tried to step in but was unsuccessful. I had to let my legs down occasionally because it started hurting. She was still no help. Finally, the only English-speaking person emerged and only said sorry, here's a free pair of flip-flops for your troubles (even though she asked my size, she gave me a 6 instead of 8). I am now fighting the fact that it was supposed to be a $35 pedicure and I see my credit card was charged $57.93. I wrote to them and this is the reply "$35+tax is the starting price of our express manicure. The pedicure you received is our classic pedicure starting at $59+tax. The previous promotion included a free pair of flip flops with any classic pedicure. An airport discount of $11.80 was applied. Sadly, this was an error as discounts are not to be applied together." Sadly, I should have taken the time because I absolutely did not ask for or approve of the classic (I can get a full pedicure at home for $40) I approved the $35 one. I asked for the express since I only had 30 mins and she said it could be done in 15. It was a polish change, no soaking or anything. I honestly didn't even want to tip with how horrible it was. But I felt guilty with the iPad being shoved in my face (seems like a bad trend if you ask me). To say that they shouldn't have provided a discount with the free flip flops is an additional insult. Firstly, the flip flops do not even fit. Second, the discount should have been provided on the $35 express pedicure I asked for! Regardless, I got ripped off and someone is walking away with my money... read more

Not much of a spa with no staffing. They were supposedly open but I was told a chair massage "might" be available at 1 pm. Ummm why is your "spa" open at 630 AM if you are not staffed. What a joke. read more

During a long day of travel and a 5 hour layover in Newark Airport (EWR TA) I found a bit of paradise. I found BE RELAX Spa, so I took advantage of my layover and I have found the Ashley who brought new energy to my hands and feet when I received a Manicure and Pedicure. Ashley's golden hands made me forget all my problems of the world and educated me on proper care for myself reminded me that it is ok to pause and take care of me for once. This was a blessed experience and a well deserved pit stop while travelling! I would recommend you do the same and visit Ashley at BE RELAX Spa! Great Prices and Awesome People. Thank You Ashley you made my layover fun and excitin!!!! read more

The only reason there is a 2 star rating is because of the nail tech. She was Awesome! Otherwise save you $72 ply 20% tip. Clearly overpriced, but hey it's an airport. The chair broken, needs replacement. It was uncomfortably low to the ground-not made for giving a comfortable or RELAXing pedicure. Focus does not seem to be on mani pedi but rather massage. Nail tech was great, But even so, will plan better so as to never use this spa again. read more

Be Relax Spa - Nail tech Asuzana (forgive me me for misspelling or misunderstanding name) great gel job! - Day Spas Near Me - Newark, New Jersey

Does not take priority pass with Amex or capital one but the front receptionist was kind about it! Get a massage before flight :) this is more a tip to not be disappointed read more

I use my Priority Pass to find what's my options while I'm waiting for my flight and I found this place. It's a small retail shop that has some chair and spa services with my per Priority Pass. It includes certain type of chair but I upgraded for only $10 more to the compression chair service for 30 minutes, oh my goodness experience. I would come back here even if I did not have to pass and I would buy a half hour session on that chair. It's amazing and the manager was very professional. I came here on Monday at 10 AM and I was the first one there, but it quickly became very packed. I recommend you to come here before your journey. read more

Celeste in Newark airport and her team were so accommodating and welcoming to me and my family. our flight was delayed 8 hours and we felt no pain because of Celeste and her team. love them. and Thank you read more

Employees were not welcoming nor were they knowledgeable. Cleaning the chairs seemed to be a bit of an afterthought and even then just a quick swipe with a baby wipe or bleach wipe. read more

Got 30-minutes chair massage. Quite relaxing. The staff are friendly and helpful. They sanitize the chairs after each use

Had a terrible experience here. A simple lack of communication situation made worse by dismissive and manipulative customer service. I was awaiting my Priority Pass treatment and was "next on the waitlist". The friendly customer service person named Samantha told me it would be 30mins wait and they would text me so I waited outside in the hallway... about 10 min later she said "it would be 30ish min still" and for me to come when I get a text, I had no where to be so I was perfectly fine waiting outside the establishment... 10 min later she says "the technician is going on break, so never mind you can't get that treatment anymore". (In hindsight I suspect they never would have texted me as they didn't want to fulfill the 10min Priority Pass treatment. Hence why she tried twice to get me to leave and wait for a text versus waiting nearby and then eventually just telling me I can't get the service). She claimed that it was her fault for not knowing the break schedule but still I asked to speak to a manager since I was unhappy about wasting 20min waiting for nothing. Her demeanor quickly changed and she claimed she didn't have one (ha!) and when I asked for her name she covered up her badge and walked away from me. A different employee gave me her name which obviously made her hurry back to me but this time she played victim accusing me of being aggressive and pushy. I calmly explained that I was unhappy and simply wanted to communicate my experience properly and that if I was making her feel uncomfortable she did not have to come back to interact with me. I left as I was not about to be accused of being the aggressor in a situation where they screwed up/were being shady (if management checks the cameras 2/10/25 4pm you will see it was a normal conversation and there's plenty of other ppl around and then I was simply on my way after realizing what was happening). Anyway avoid this place as the service is shady, dismissive and manipulative. read more

Be Relax Spa - Massage therapy - Day Spas Near Me - Newark, New Jersey

A perfect way to spend a delay! Melisa did an incredible job with a classic gel dry manicure (one of the best I've had in a minute). Highly recommend treating yourself here. read more

this is the third time I have had the opportunity to visit this location! every time it just gets better and better. i rarely fly out of Newark so I will miss the super great employees i have met. I just had the 10 minute leg massage before my flight today, and Anna was so nice and made the best of my 10 minute massage really working on the stresses in my feet and calves. Eva and Vainey are amazing as well with my nails. I'm so blessed to meet these wonderful people and look forward to my next trip to Newark ! thank you read more

Love this place highly recommend for a layover Nisima gave a great massage! Super Clean and great staff