I am a medium brunette and had some balayage for summer. I wanted to tone it down for fall (which…read moreI've had done before successfully). I had a photo and video of the color I desired (which is just a toned down version of what I had). The dimensions were already in my hair from the balayage and my natural color. The girl tried to talk me into low lights which I was confused about. I asked to just tone it. Well, she did and my hair was almost black! I was so surprised and shocked. When I called the next day to speak with a manager she offered no help. And then told me to call her back next week! I'm sorry as a business owner I would call a client to check on them if they weren't satisfied and I would NOT tell them it was their problem. So typical of an average salon to take their mistake and tell me it's my problem.

I wanted to start off with stating the fact that the stylist I had was just simply amazing. She was…read morekind, compassionate, listen to what I wanted and did a great job with my root touch up and bang trim. Really my only issue is that I was not draped properly for my color service. I had just purchased a new white shirt with mini/low mock turtle neck. A towel was never placed around my neck/shoulders. When I got home, I realized the back/top of the collar of my shirt had gotten permanent hair color all over it. This was a huge disappointment. It was literally my first day wearing it and I really just loved it but it's pretty ruined at this point unless I wear my hair down, which I dont a lot. I understand my shirt of choice for this color service could have been different, but I also know there are things that can be done as stylists to minimize accidents like this. My only other quick take away was that I was hoping to liven up the highlights that I had that were dull/lacking luster and had faded quite a bit. I was hoping to feeling the tone of them but I didn't really notice a difference in color. But my hair was shiny and my stylist did an AMAZING job with my blow out and making me feel really beautiful when I left. Again, I was just so disappointed about the fact that my new shirt was ruined and the glaze to tone down/deepen the color wasn't really as noticeable as I had hoped.. but overall, I love this salon. The staff is incredible friendly and kind and I have no doubt that this was just a one off experience. I hate to leave negative feedback but want to compliment my stylists bedside manner, kindness and her over skill set which was clearly great.

Nails were perfect. Will definitely go again to salon. The salon staff is very friendly.read more

See Gloria for a wonderful nail experience! Customer friendly and very knowledgable. Keeps your…read morenails glamorous and healthy. She will not disappoint!

I love Johana! We always have a great conversation and she makes me feel very comfortable. I even…read moregot my friend to go to her and she loved the results. Johana makes sure all the hair gone and that I am satisfied

This is now my regular wax spot since moving to MKE and my specialist Jackie never disappoints…read more Shes easy to talk to and works fast. She always pays close attention and tweezes out any stray hairs (which my previous specialists never did). Staff is easy to work with and accommodating.

I can't say enough wonderful things about Carrie. Carrie is genuinely kind, warm, and so friendly!…read more It's obvious that she enjoys helping people feel better. I've been a client for about 3 years now, and I have never had a better massage. I have been to places like Elements, Massage Envy, and Neroli, but nothing compares. She does a variety of different styles. I always leave her feeling so refreshed and relaxed. Her studio space is very quiet and tranquil, and she sets the perfect environment with soothing music and candles. Although it's about a 30 minute drive for me to see her, it's so worth it. I've gifted my mom and mother-in-law with massages with Carrie and always give my friends her name. She's just amazing!!

From the owner: Abstract Bodywork llc located in Mequon, WI. minutes north of Milwaukee. ABW specializes in…read moretherapeutic massage, to help you manage pain & destress. clients receive a custom massage tailored to their specific needs. Trained & passionate in ah shiatsu, Thai, Lomi Lomi, hot stone ABW also offers custom facials, dermaplaning, microdermabrasion & waxing. Personal skin analysis to determine the best service & products to help improve skin health. Our passion is helping people feel great. Make massage & facials part of your regular health routine & wellness program. Come to mequon and treat yourself to a session, all about you!

Over a year later and I am still a customer. Once I find someone who has high standards - quality…read moreof work, cleanliness of their shop, great customer service - I stick with them! I get regularly scheduled pedicures which, as my physician mother says, is a "medical necessity." LOL. Judging by my poor feet, that would be YES. I challenge anyone to find a better nail professional! She is a one woman show, so book your appointment ahead of time! Well worth the wait!

Amy is very nice! She made sure to take her time on my nails and they came out perfect!! The…read moreatmosphere was also very calming and spa like I defnitley with be back.

I wish I could give less than a one star review. Received haircut from Morgan who according to the…read morewebsite specializes in cutting men's hair. I don't think she listened to a word I said. Requested back at the top of the collar. It's 2 inches above the collar. I look like I just left boot camp. (By the way I'm 73),No idea what the problem is. Hard of hearing? Wax in her ears? Or just crap for brains. Do NOT schedule with this stylist. You will be disappointed.

I made an appt to remove gel polish, get a regular manicure and a paraffin treatment to alleviate…read morethe drying caused by gel color removal. The appointment was March 18 2026 w Abby, who is an epic artist w polish application. She, unfortunately was on a long vacation when I went in a week ago concerned about the condition my nails were in as a result of the gel removal. I understand that everyone responds differently to any chemical treatment so I have no issue with Abby at all. However, my nails and clear polish applied after the paraffin started bubbling the same afternoon. I gave the benefit of the doubt thinking that it's something I can handle w an emery board and moisturizer. Nope nope nope. 3 weeks later my nails were shredding as soon as they breached the nail bed- they are weak, splitting painfully into the nail bed, keep shredding and need constant filing, clipping, etc. when I went in to ask how I could fix the issue, I was passed around to 3 people- none of whom were nail techs. They refunded $19-a random amount and not close to half of the cost. I was told by Madison in management that this is normal - and to use a product called Nail Envy. A week later, 34 days after the original appointment, my nails are still shredding and splitting. It is like acid was applied. The result is that I will not be able to get a manicure until the nails completely grow out - MONTHS from now. I know if Abby would have been present, she would have had better advice and would have repaired the nails to the best of her ability. Result - I spent $ for a manicure w paraffin so didn't cut corners, and will have hideous painful nails until they grow out. I'm upset that a nail tech wasn't available to advise, I was told I'd be called in a couple of days to see how things were and to get an informed answer, which didn't happen. I bought the Nail Envy strengthener and their cuticle oil as recommended by Grok(!). $36. I have had nothing but great experiences w Impressions until this debacle. I don't know what to do - management is inadequate for problem solving.

Online appts dont guarantee a technician and time, be prepared to wait . For me it was 40min…read more Builder gel, tips and cat eye looked great but despite $90 fee, they didn't touch the cuticles or do any kind of real manicure. Looked clean but the tools weren't coming out of a sterile bag or new area, concerned tools were not sterilized in between. For these reasons I canceled the pedi I had schedule for the next day. Can only do this by phone and the salon has no voicemail set up. Person I spoke with later didn't seem to understand what I was saying despite several tries. This was confirmed when I received a text reminder of my appt an hour later and phone calls at the time of my appt. Will not return.

The new owners were professional and very upbeat. The salon was tidy and they did a very nice job…read moreon my nails. overall we were very happy with the results