Emilio helped me right away to get me in and out for an oil change in an hour. Thank you!!read more

Do not take your car here! I used them three times. The first time was just for an inspection so…read moreno issue. Second time for an oil change and they shut the hood on the oil cap which broke it. Accidents happen and they replaced it. The third and FINAL time is for a radiator flush for my daughters car. After they flushed it, they only filled it only half way with coolant so the car over heated and stranded my daughter on the side of the road. So if you only need an inspection, they should be able to get it right but don't use them for anything else.

Came here for a state inspection and will not be back. I've been coming here for two years because…read morethe location is super convenient but it's not worth it to me after this. I had to wait 45 minutes for a 5 minute emissions test, they did another inspection on a customer who came in after me before mine, then proceeded to try to sell me an oil change and brake fluid that I did not need. My car takes synthetic oil and was at 7k miles, you can go 10-15k, or once a year with synthetic. I can't say for sure that any of this was because I'm a woman or Hispanic but I can't say it wasn't. Needless to say, they lost a customer. Ladies beware. I learned afterwards that there are some places that will do the inspection for free and the state website says the fee is $7.50 but Brakes Plus charged me $11.50. Don"t pay for the inspection (and insult) like I did. Go somewhere else!!!

Took car in to get an oil change. Asked for a brake inspection as well. They got one done, told us…read morewe need will need brake pads, rear rotors, and new strut and shocks. Asked them to only do the brake pads. I dropped my girlfriend off to get it, she paid and told me how much. I said what did they do and she showed me the receipt. They did the rotors anyway, even though I said on the phone to Brett to only do the brake pads. Make sure you are clear when you talk to them and they understand what you want done.

The stud was free floating on my rim and Discount Tire gave me a referral to Rush Automotive. I…read morecalled and spoke to a very friendly person who was able to fit me in same day. (They are closed on weekends.) They're very friendly in person too and offer a very clean and comfortable waiting area with recliners, a giant tv (Ghostbusters was playing, which definitely beats the news!). There are interior restrooms and complimentary coffee and water. The air conditioning is going so if you're chilled easily bring a sweater. If you run hot you should be comfortable! Would highly recommend for auto needs!

I brought my daughter's older Honda in for a noise concern. The verbal quote over the phone was…read moregiven for a wheel bearing, wheel stud replacement, brakes/rotors, and tie rods. It was impressed on me that these repairs were critical for safety. The person on the phone even made comments about how glad they were that we were safe as the brakes were metal on metal, etc.The written estimate that arrived was much higher and still had these things listed as critical along with a few smaller issues. When I requested an itemized breakdown and compared parts prices to AutoZone retail, I found parts were marked up over 2x retail across the board. When I called to ask about this, prices dropped immediately without any additional information from me. It took them over night to send the original estimate but the new one arrived within minutes of my texting. I ultimately approved only the wheel bearing and lug stud repair and negotiated the price down. The actual safety critical item, one lug nut holding the wheel on, was buried after the full upsell menu was presented. Several items were listed as critical on that quote that they later said were not actually critical. I posted anonymously in a local group asking for honest mechanic recommendations. The owner identified me by my comments, I guess, and referenced my vehicle publicly to signal he knew who I was. I feel as if this might have been an attempt to get me to remove my anonymous post. Multiple other folks in the comments described identical experiences including false "metal on metal" urgency that softened the moment they pushed back. The work was done and we picked up the car this morning. The process to get to that point was frustrating. Since I only see good reviews I wanted to offer another perspective. The staff is very nice and the banter when we came in was fun. But nice is not the same as honest. I would advise anyone using this place to check retail prices of parts. And since they always offer better prices with push back, everyone who deals with them should question their prices. Some labor costs were good and some were listed at the high end for the area but not ridiculously so. The biggest price "padding" was in the parts themselves. The work seems good at this time, if you want to pay extra for parts in order to be treated nice in a fancy waiting room, I suppose it's worth it to pay more for that service but it's a nah from us. Thanks.

Great place. Fair prices, work done fast, the owner is helpful and doesn't try to sell you…read moreunnecessary repairs.

They are the most honest trustworthy service you could ask for you leave feeling 100% saferead more

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

This was my first time there, and i had a great experience. I found there was a big screw in my…read moretire, and they were able to get me fixed up same day. Would definitely go back.

My 30 year old pickup blew its engine. I wasn't sure whether a franchise shop would even do a reman…read morereplacement. Lamb's had done some more-than-an-oil-change work before so I gave them a call. They said, sure, tow it in, "we'll take a look." It only took a couple of hours to determine the old engine was blow. The repair took a while--about 10 days to get it back--but even getting a reman engine 30 years out of date is a trick in itself. The initial estimate didn't quite hold: a $1500 part from the old engine could not make the swap, but everything else went as planned. There was one trip back after they said it was "finished" to get the dashboard thermometer to read right. Now its back on the road.

Doug was incredibly knowledgeable, kind, and communicative with me throughout the entire process of…read morediagnosing the issues with my car. He was able to get everything taken care of same day so that I would be able to have my car for work the following week. Can't recommend him enough and will be back for any and everything I need for my car! Most honest mechanic i've ever dealt with.

Honest shop , professional mechanics and fair prices . Rare in this business …read more.. They are good in fixing all kind old and new cars , especially Mercedes , VW, Audi , Porsche... I would recommend anytime ..Thanks

Talked to one of the techs about potentially doing some work on one of my vehicles, he took the…read moretime to go over the repairs previously done by another shop, showed me diagrams and work flows that helped me understand what was done and what was pending. They did not had to do this for me but they did. Shop looks clean, staff is profesional and seem extremely knowledgeable.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Very thorough and good at diagnosing problems, communicates well. I had an electrical issue which…read moremanifested as a seeming engine issue and he figured this out pretty quick and explained it clearly. He was able to fix it and the charge was very reasonable. He took the car into his shop to fix it and had it a bit over a week -- it did take a bit of time but this is okay with me (and probably you as well) if he fixes it right