I've had two different experiences at this store. The first time I went, 10/10!! A million out of…read more10!! I had an oil leak scare and they quickly fixed it and explained it to me as well as next steps. The second time I went, I called around 7AM and asked if they could fix a side mirror I knocked off really quick. They said yes. I bring it in & ask for a diagnostic. They return it to me with the mirror still broken telling me I'd have to spend around $3,000 and wait two weeks to get fixed. I asked if I could bring a cheaper used mirror I found & pay them for labor and they said no - making me think this was beyond easy repair. I took it home, and my boyfriend fixed it easily with no tools. Disappointing.

Another great experience with this team today. Needed tires replaced and an oil change, and was in…read moreand out in under two hours. Good price and guarantee along with it. Very responsive, very courteous, and this location in particular had earned my trust. Could I go cheaper elsewhere? Maybe. But you can't put a price on peace of mind. There's another location closer to my house, but these guys give me the warm fuzzies that I was missing there (any Dave's will always give good service, but they were just not as personable at that location for whatever reason). Thank you to Jason and the whole team!

Great service. I requested a price over the weekend expecting a response on Monday. Bob responded…read morepromptly with the price. Excellent price for me. We set up the appointment at 2pm at the Infinity dealership. The Tech took me right on, told me roughly an hour and I also asked about the windshield repair. And they did that at the same time. Great experience. Good work. If I know of anyone that needs the service it's an easy referral for me.

I am so happy with my results! My wheel looks great, and it was very reasonably priced. Everyone I…read morespoke to was very friendly and welcoming. I absolutely will recommend Luxury Wheel Specialists to friends and family!

I got help with 4 curb rashes on my Tesla and am so happy with the results! They have great…read moreattention to detail, are extremely service minded and are super easy to work with. Highly recommend!

Great service from start to finish. Would not hesitate to recommend Kodak. The job was done within…read morethe time given and the work is high quality. Everyone I encountered was a pleasure to deal with. Pricing was reasonable as well, definitely beats the cost of new wheels.

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

This was my first time there, and i had a great experience. I found there was a big screw in my…read moretire, and they were able to get me fixed up same day. Would definitely go back.

Called in to verify inventory, immediate response and lots of options. super quick 4 tire swap less…read morethan (45min), cheap and reliable. Nice guys ill definitely be back!!

I love these guys! They are honest and do a great job. Every time one of the big chain tire shops…read moretells me that I can't get a plug and patch in my very expensive tires, these guys patch it up for $15 and no problems at all years down the road. I can't believe before these guys are used to just toss out a $300 tire believing that it can't be fixed.

UPDATE: Now THIS is how you handle customer service!…read more Shortly after posting my Yelp review, I received a message asking me to reach out. Around the same time, I noticed I had missed a call from a manager. When I called back, there was a little bit of back and forth and some time on hold, but then Mr. George called me directly on my other line. We had a great conversation about everything that happened. He listened, acknowledged the mishaps, understood my frustrations, and most importantly he wanted to make it right. And he did exactly that. I went back to the store, and Mr. George personally made sure my concerns were addressed. Shout out to Mr. George for being a man of his word. Isn't there a saying that all a person really has is their word? Well, Mr. George stood on business and followed through. What really impressed me was seeing leadership in action. I even had to laugh when one of the younger employees told him, "Mr. George, you're going to have to work in the bay!" Without hesitation he replied, "Yes, if I have to, I will." In this instance, he absolutely did what was needed to take care of a customer. Hopefully, I won't need to see Discount Tire anytime soon since I now have four brand-new tires, but because of the way Mr. George handled the situation, I will definitely be back when I do. Excellent customer service, accountability, and follow-through. Thank you, Mr. George!

Had a great experience at this location! They are busy but they work quick…read more I placed an online order and appointment for tires for the next day, and they had a designated parking spot for me when I arrived. They asked if I wanted to replace one of my wipers and the price wasn't bad so I agreed. They ended up replacing the other one too free of charge! My appointment was at 11 so I was a bit worried when I saw that my car wasn't taken into the shop until 11:30, but they had the tires changed and done in 15 minutes! I would definitely come here again.

Went to Gilbert to fix a minor wheel bend. He was super helpful & answered all my questions. He had…read moreme in and out in under an hour while he fixed the wheel. He was knowledgeable and provided a service at great value. Found out he does work for the dealerships & auto repair shops around town, so clearly they share the sentiment!

Gilbert has extensive knowledge of how to get your wheels repaired. Keep doing your thangread more

Came in to get my tires balanced, they noted heavy wear on my tires that may be the reason for the…read moresounds I had while driving. (Which happened after the dealership did a free rotation service for me... and they recommended a $900 service to align and balance the tires...) Francisco recommended I replace two of the tires and it should help my issue considerably. I took his advice and it seemed to work! This shop was great! Really affordable, knowledgeable, kind, and they even gave me a great reference to get my tires aligned (Real's does not do alignments.) Overall, will come back when I need more tire service. Francisco was great! Nice guy, quick to do the repair and had a genuine authentic vibe.

My bestie recommended this place to me and she's right they are the best! They responded to me…read morepromptly and were super polite! I have a Kia and they had my tires in stock. I had a leak in one of tires and needed two new tires! Times are hard and they gave me a great price! I came in today and they took care of my car super quick! There was no wait and it took not even ten minutes! I will definitely be coming back for all my tire needs! Great job! Oh they have a small waiting area and it's clean! Bathroom too and it was very clean!