Bad customer service. Rented snorkel stuff. Returned it early, they didn't ask why because I am sure they knew the conditions were not indicative to snorkeling. Wasted $65 to be told by a lifeguard that "nobody's snorkeling today." Would have considered going back another day had they cared enough to inquire. read more

I've been coming to Beach Cities Scuba for over 4 years now. They run a great shop. Andrew was my instructor - he always made me feel very safe in the water. The shop sells good gear that Andrew is very knowledgeable about. I highly recommend the shop!! read more

OK. I have been diving for 35 years and have found this dive shop to have the best customer service of any dive shop I have ever been to. Andrew is the top of the line in customer service. Check this place out - These are my go to guys for all things scuba. read more

I'm a big fan! I just finished my certification through Beach Cities and had a great experience. The instructors were fantastic and made it fun! I've had friends go through other agencies and feel out of the loop... but not here! As soon as I showed up people helped me figure out where to be and what to do. Robb Evans was my instructor for pool dives, and made it a lot of fun..especially for being in the pool for about 6 hours. Over all totally worth it! GO!! read more

Thank you Beach Cities Scuba! It was a wonderful experience to get my open water certification. Thank you Jen for all the course and pool lessons, thank you Robb for our ocean dives, and thank you Andrew for helping us pick out all our gear. I can't wait to see you all underwater soon. This is the place to go for first class service and want to get into scuba diving. read more

We are still finishing our open water dives, but had our pool work and class time already. So far we have learned a lot. Our instructor Jen Miller has done a great job teaching the book work and the hands on skills in the water. She has been awesome helping us get oriented to a new sport we knew next to nothing about before. read more

I have become a regular at this shop. It has convenient hours and the staff has been nothing but helpful whether helping me compare gear or look into additional training. Anytime I come in with a piece of gear that needs servicing, it is done quickly and at a decent price. I have also gotten dive condition reports form the staff and help getting on boat dives. I'm going to start on my master cert through them as soon as I have time off from work. read more

I love my 'local' dive shop - BCS. Started here 3-4 years ago with my Open Water cert, now, with advanced cert, 6 specialties(soon 7 + rescue), & nearly 70 dives about to go for Divemaster & perhaps more. Instructors are knowledgable & friendly as well as good teachers. I like the connection with the only Dana Point charter dive boat. Great crew. Yes Andrew will sell you stuff but I've never been disappointed (except for computer that he told me I might not like that I bought anyway). They also have great trips lead by the owner. read more

My journey into learning to scuba dive all started with buying a PADI Open Water Certification Living Social deal offered through Beach Cities Scuba. I would like to highly recommend this PADI Course & the Beach Cities Scuba team. From the very first impression made by Chob at their Huntington Beach Store who set me up with the initial equipment & learning materials I knew that I was in good hands. Chob did a great job of reminding to come prepared to class by completing the pre-study homework, helped me find the right basic equipment & set me up with great dive instructors. Being a bit of an information nerd just before class started I stopped by the Dana Point store to get a sneak preview of the additional equipment needed. Andrew did a wonderful job of walking me through all of the equipment, the differences in each type of equipment & prioritizing in what order to buy each item. As those who already dive know the cost of dive gear truly adds up. However if you are truly committed to this sport then I do recommend buying at least your BCD before class starts because it is a lot easier to learn on your own equipment. Both Andrew & Chob are truly knowledge experts on dive equipment. I would like to also thank Brian, Jeb & Shane for their extra efforts during my pool & open water dives. Each of these instructors brings so much talent, professionalism & patience to the PADI Scuba Instructor Team. They were great in teaching the needed skills plus they do a good job of building confidence/ comfort levels while in the water. If you are thinking about learning to scuba dive definitely enlist the help of the Beach Cities Scuba Team since they are a great resource with lots of experience to answer your scuba diving questions! read more

I finally saved up enough to buy an Atomic Aquatics Red computer, new BC, new regulators & new wet suit. No one in San Diego had the special edition red, so I found out that Beach Cities Scuba Center had 2 in stock. I drove up there and Andrew helped me. He was extremely knowledgeable about all of the gear and the prices were incredible. I wound up buying many more items, because of their pricing and service. I can't wait to try out the new gear!!! read more

The staff and instructors at Beach Cities are AWESOME!!! Andrew has taken care of 100% of my equipment needs - helping select the right stuff within my budget and making sure I know how to use it. And it is just a bonus that the boat crew on the Riviera are a kick in the pants - never a dull moment on the boat trips!! read more

Hey- You need good advice and great deals on all things Scuba? Look no further. The entire staff is friendly and knowledgably and they have a comprehensive inventory of all the latest gear. Ask for Andrew Bolling or any of the staff will be happy to help you out. read more

Your comments 3 months after the event are laughable at best. No one ever claimed my daughter was burned at your store; what a ridiculous statement. Your assertion that refunding money in California is illegal is equally ridiculous. You can choose to refund money however you want , you just choose not to want to. I also told Andrew that if he wanted to refund the money to my credit card minus whatever credit card fees you incurred that would be fine. In addition I called your facility multiple times leaving messages for you to call back and I am still waiting 3 months later. Now you want me to call you? Finally your spokes person Rika, could have not been more rude, less understanding and difficult to understand. As I said previously Andrew, your employee, told me that refunding the money would not be a problem, but then suddenly he was not allowed to speak to me. Lastly, I sold the gift certificates at a significant discount to someone who could use them, so this becomes somewhat moot. Had you shown any human compassion or ever asked " How is your daughter doing?" it would show that you are a caring member of the community. However you did not. All you cared about was the $180 dollar gift certificate. Does your store have a shred of human dignity? Hopefully the lack of compassion you demonstrated will show the local community what you are really about. Was $180 really worth the bad publicity that this generates. You also have no integrity by posting a reply with the name web master for the store . Who are you? Do you have a name? I will continue to let everyone I know in the local diving world what kind of horrible business you run and recommend that they avoid Beach Cities Scuba like the plague. Buyer be ware. You should be ashamed. read more

all these guys care about is making money. the lady that works there, you can barely understand her. and the short asian guy, cant understand him either half the time. all the gear is way over priced. im not goin back. terrible customer service and nothing is priced or organized... read more

We were new to the south Orange county in August of 2013 and went into Beach Cities Scuba Center to enroll our 13 year old daughter in scuba lessons. We couldn't have picked a better shop to visit! Andrew, the manager of the shop, was incredibly helpful in getting her set up with the gear she would need as well as the coursework for her first certification. He was also her instructor for the in-class portion of her training. Andrew is a very personable young man who obviously enjoys what he does and wants to share his love of scuba with others. Since that first class our daughter is now pursuing a master scuba diver certificate. Along the way our daughter has met and worked with so many wonderful, professional and dedicated scuba enthusiasts from Beach City Scuba's many dive instructors to Captain Derek and Divemaster Bob on the Riviera boat from which they dive. These fantastic people have made her experience that much more enjoyable, especially important to us since our daughter was so young when she began this new experience. As our daughter accumulated equipment, Andrew made us aware of specials available for certain products which helped us save money too, all of which had top ratings from scuba reviews and were well priced compared to other shops. read more

This is a great dive shop. These are some of the most knowledgeable people on diving in Southern California and I recommend coming here if you want to get into diving. They have great classes. I got my open water here a few years ago and have been diving with them since then. I'm now getting my advanced. Their training is very good and they are also super helpful if you just want to get advice diving in town. I call them to see how the water is if I want to go diving that day and they always give me the rundown. They also have great equipment and always seem to have anything I need. There are a lot of reviews that say it's hard to schedule classes with them but I got my open water via groupon deal and I've had no problem scheduling classes over the last few years. Sometimes I can't schedule a week in advance and I have to wait two or three weeks but that's just a normal part of business. There are also reviews saying BCS upsells you. Scuba is an expensive sport. You're going to have to buy some gear in order to be able to do the classes and it won't be free. Also you can pay extra to do boat dives for your certification but you don't have to if you don't want to. Also, BCS has really good gear and they give you great deals especially if you buy package deals. I've bought package deals from them and I was very pleased. All around thumbs up for this dive shop. read more