Highly recommend this place. Owners are really great and communicating with them was very easy…read more We stored our camper there for a month. Convenient to get to with nice, open spots. Best storage place in the Virginia Beach area!!

great 24 hour facility with various options. i feel comfortable there with there being bathrooms…read moreaccessible and climate control and cameras

UPDATE TO THE UPDATE: ANDREA DID NOT KEEP HER WORD WHEN SHE OFFERED 50% OFF OUR NEXT MONTGS RENT TO…read moreCHANGE MY GOOGLE REVIEW. SHE ALSO HAS NOT RESPONDED TO THE MESSAGE I LEFT. I WAS HOPING IT WAS AN ERROR BUT IT SEEMS LIKE SHE WENT BACK ON HER WORD. SHE SAID THE REVIEW REFLECTED POORLY ON HER AND ASKED IF I WOULD UPDATE MY REVIEW. SHE SAID SHE WOULD TAKE 50% OFF MY NEXT BILL IF I COULD GIVE HER SOME TIME TO FIX THE ISSUES. UPDATE. Andrea, the manager, reached out and has said that multiple issues are being taken care of and tenants that are in violation of their contracts have been given time to correct the violations. She is very nice and I have agreed to update my review so they can have some time to correct the issues. Hopefully I will be able to change it to a 5 star soon.. BEWARE!!!!! we have been renting from this place since 2021. It was nice, clean, safe and not much traffic. The last couple of years it has gone WAY downhill. Junk cars, people living in their RV, weeds the size of saplings, trash, condoms, holes cut in the security fencing, vehicles on fire in the enclosed lot, poor lighting, nobody in the office to talk to if you have a question or complaint. When you do bring up concerns you are dismissed or at best promised the issue is being taken care of. Our RV has already been hit once but since the security cameras don't work half the time, nothing gets done. Every 6-8 months there is a price increase; the first 2 were without notice. I feel sorry for the multiple businesses being ran out of this place. You set up your space, get clients and you either have to endure the rate increases as the property goes downhill or move and start all over in another location. They need to do better. Please go buy some weed killer and walk your property.

Faith has excellent customer service. She took care of my request in an efficient, professional and…read morefriendly manner. This is the best storage facility! Very clean and easy to access.

Great prices and safe location! Customer service is awesome! Glad this place was recommended to me..read more

WOW! Talk about being secure and being above and beyond! Starters, its a gated and coded storage…read morecenter. They have access hours so if someone comes after hours, they'll know they are up to no good. I was happy with the price and the options I got. I got a 10'x15' space and it was a non-climate controlled space. But get this, technical the building the unit is in? Is temperature controlled which is what I thought climate control was. The climate control takes care of humidity for if you are storing electronics. The gate, the door entrance, the elevator, all are code required to access. And if you are moving items to the unit, you can use their truck at no cost! (reservation required) I am definitely happy to leave my items here at this facility.

Briar and his company are reliable and fair Would always…read morechoose them for a move. Showed up on time and nothing ever broken or misplaced.

To start, we chose Offload Moving because it was veteran owned and local.And unanimous 5 star…read moreratings! My wife and I moved from Nags Head NC to Chesapeake--a move of about 60 miles. We moved July 14-15, with an added day of the 16th because they didn't have enough room im their truck on Day 2. From the start the young men, who were very polite, told us they were undermanned. They also told us after day 1 the estimator (who visited our house beforehand) was way off on how much they had to move (this after we left a washer and dryer originally set to be moved). Two of the group also told us they were 'new' on the job. On Day 1 we noticed they were packing rooms as individuals instead of working in teams. On Day 2 the same occurred--one guy would start a room and another would finish. In almost every room something was overlooked and we had to find someone to go back and finish. Day 2 finished at 11 pm in Chesapeake with a hurried unloading and little time to put boxes in the correct rooms. Why? Because only two of the guys (Gavin and 'Washington Commander') bothered to put detailed descriptions on boxes--just a number. Two days after the move our Realtor in Nags Head called to say an entire kitchen cabinet of pots and pans were left behind. The manager called us to express her concerns and showed up at the destination house later. We told her the guys worked hard and 'stuff' happened. When we found out about the pots and and pans, I left On Friday, after we found about the pots and pans, I called their office and left a message to speak to the owner, Briar Baughman to call us back just to talk. We left a polite message saying we wanted to express some concerns. I called again the following Tuesday and was forwarded by the office to Briar's cell phone. No response. My wife called Wednesday and was told she would get a call back. Didn't happen. Same Friday, except instead of a call we received an email telling us they took no responsibility and by the way, 'your window for claims is closed'--something we had not even mentioned. A summary of issues: A two day job turned into 4 days and still things were left behind. The owner nor anyone else refused to call us. On Day 2 the last boxes unloaded were soaked and Gavin said the truck had leaked somewhere. Old books, a family Bible, and other items were soaked and ruined. Cords were not packed with items--we still can't find cords for appliances, printers, stereo equipment. Boxes were not labeled. Or totally mislabeled. Towels were books. Books were electronics. The glass on our laser printer was smashed. Small pieces of items were removed and we can't find them. Items from the same room ended up in boxes mixed with other rooms. Small fragile items were carefully wrapped, then placed at the bottom of a box and crushed or broken. The list goes on. Hell, they even left their company iPad here and haven't come to pick it up even after we called the driver the same night. I rarely rate any company this poorly. Check my reviews. But I have zero desire to talk to the owner now for any reason. Time to move on.

If your time is more valuable than money, this is your place. We waited over 90 minutes to get…read moreshuttle to and from port each way. Waited in a Hot parking garage on the way and in the sun on the way back. I would pay the extra $20-$30 for week long parking closer to the ship then wait in long lines again. The parking facility is also a 20 minute shuttle ride each way. Never again will I start and end my cruise in long lines.

It was such a smooth process going through Asphalt Lots!! We will continue to use this lot when…read morecruising in the future! Great people too!

Rachel and Reaper Metal Recycling provides fast and quality services!!! Stop looking, you have…read morefound the place to call if you need any hauling services! They provide outstanding service and value to any job, whether big or small! Will call on them again!! Thank you Rachel!!

The receptionist named Jamaica was very nice over the phone both times I spoke to her. I called…read moreThursday for a quote, gave her all the info she needed regarding what I needed removed. It was clear the item was a couch that was specifically a sectional and had recliners. I was quoted a price between 109-129 and the following day "Friday" I booked an appointment for Saturday, time frame 8am-10am . I got an email confirming and text messages which was great. Saturday the day of the appt, no one showed. I waited til 1015am to call and inquire about my appt. This time Hill Will himself talked to me and said something about his tire and that there was another person ahead of me so he will call me when he's on his way. This was a huge inconvenience for me, because I had a full day schedule of things I needed to do. That's why I wanted an early time frame. At the same time the couch needed to be removed because our new couch was coming the next day. So unfortunately I had to wait. 11:00am Hill will calls and asks what my address is. I already gave them all that Info so now I'm annoyed. I tell them the info and wait some more. Around 11;20am Hill will and the crew show up. He apologized about being late, ok fine. I lead him to the couch that I want removed and he tells me this job will be more because of recliners. Now the price has went from between $109-$129 to now $259. I explained that I made it very clear with the receptionist what the couch had so this shouldn't be a surprise. I also explained that the receptionist told me cash payment is preferred because they charge 5% to run a card as payment. So I already went to the ATM and pulled out the original price quoted. At this point I'm very annoyed. Not only am I extremely behind on everything I needed to do that day as well as missed another appt due to this man being an hour late, but now I'm stuck with this couch I need removed by tomorrow to get my new couch because I'm not paying $259 for this fiasco. That amount of money was not my quote. As I was telling them my concerns, while frantically trying to get ready to leave, Hill Will settled on a payment of $159 in order to remove the couch, citing he was late and the receptionist quoted the wrong price. Thank God I had extra cash lying around in my purse in order to make up for the $30 difference. Was the job done...yes. will I call again if I need something removed...no.

Will and his crew were great with my junk removal. I called and the next day he stopped by to give…read moreme a quote, we relocated from the west coast and we were left with a bunch of junk to remove from the previous owners. Mr. Hill was very nice and friendly, the quote was priced very fair, the following day they came in on time as promised and about 1 1/2 later they had a 10x12 shed and a bunch of other junk loaded and out of my house. The entire crew was very friendly and respectful. Thank you to Mr. Hill and his crew for the great job!!!