great 24 hour facility with various options. i feel comfortable there with there being bathrooms…read moreaccessible and climate control and cameras

UPDATE TO THE UPDATE: ANDREA DID NOT KEEP HER WORD WHEN SHE OFFERED 50% OFF OUR NEXT MONTGS RENT TO…read moreCHANGE MY GOOGLE REVIEW. SHE ALSO HAS NOT RESPONDED TO THE MESSAGE I LEFT. I WAS HOPING IT WAS AN ERROR BUT IT SEEMS LIKE SHE WENT BACK ON HER WORD. SHE SAID THE REVIEW REFLECTED POORLY ON HER AND ASKED IF I WOULD UPDATE MY REVIEW. SHE SAID SHE WOULD TAKE 50% OFF MY NEXT BILL IF I COULD GIVE HER SOME TIME TO FIX THE ISSUES. UPDATE. Andrea, the manager, reached out and has said that multiple issues are being taken care of and tenants that are in violation of their contracts have been given time to correct the violations. She is very nice and I have agreed to update my review so they can have some time to correct the issues. Hopefully I will be able to change it to a 5 star soon.. BEWARE!!!!! we have been renting from this place since 2021. It was nice, clean, safe and not much traffic. The last couple of years it has gone WAY downhill. Junk cars, people living in their RV, weeds the size of saplings, trash, condoms, holes cut in the security fencing, vehicles on fire in the enclosed lot, poor lighting, nobody in the office to talk to if you have a question or complaint. When you do bring up concerns you are dismissed or at best promised the issue is being taken care of. Our RV has already been hit once but since the security cameras don't work half the time, nothing gets done. Every 6-8 months there is a price increase; the first 2 were without notice. I feel sorry for the multiple businesses being ran out of this place. You set up your space, get clients and you either have to endure the rate increases as the property goes downhill or move and start all over in another location. They need to do better. Please go buy some weed killer and walk your property.

Joanne has been so helpful from the time I started my rental agreement till now. Very knowledgeable…read moreand a really sweet lady. I recommend anybody to rent here if you are looking in the area, really good prices, clean and quiet area. Thank you again for the service here!

Ms Joanne is so helpful and made the process easy! Highly recommend for all your storage needsread more

Great solution for those who want to baby their classic cars. Run by very friendly and…read moreknowledgeable car people, it is a joy to work with them. Their climate controlled facilities are immaculate. You can tell your car will be well taken care of because they truly love cars. Excellent security located in a good neighborhood.

From the owner: Collector Car Storage of Virginia features 30,000+ sq feet of indoor climate controlled and outdoor…read morevehicle storage. In & Out available. 24 hour access to our outdoor area with security. Whether you have an exotic car you want stored and maintained, a motorcycle, a boat or RV we have a specialized storage solution for you. Batter tenders, car covers and other amenities are available. Safe and secure, leave your vehicle in the hands of real enthusiasts who care about it the way you would, and not some random storage facility.

honestly this one star review won't do much, but I'm leaving this because of one specific employe…read more Kelly was the rudest person I've met in a long time, she talked badly behind customers backs, after I left to my car and came back I heard her say something about my bald spot and it made me very uncomfortable and a little insecure. I dont expect anything to be done but I just need this to be known, what type of person you have working for your company.

My friend's car, which I purchased, had been stored there for 6 years. Inoperable, with deflated…read moretires and having never personally inspected, Bonnie (MyStorage Centers) helped me in shipping the car cross-country to Los Angeles. Bonnie arranged pick-up and inspection and took multiple photos of the car prior to shipping. This is not half the story. I had problems finding a reputable shipper for two months and during that time, Bonnie kept in contact with me and safeguarded car keys and its valuables. To top it all off, the car was stored there for 6 years outside and is in original condition! Thank you Bonnie and the entire Team at MyStorage Centers for your professionalism and thoughfulness. Regards, Phil S.

The service was exceptional. It was very clean. My daughter…read moremoved her things in during summer break from college. She ended up changing schools back home in AZ. The manager at the Virginia Beach location went out of his way, helping to prepare her things to be shipped back home. He made the process easier for us and was able to manage the freight company from there upon their arrival. What outstanding service! Thank you Matt

We moved our items out of the storage unit and they charged us $170 for three days of the renewal…read moreperiod. THREE DAYS. The website does not make it user friendly to email them to provide notice of cx so you have to call - I asked for a prorated refund and it was declined. Read the small print!

Ron is a very good person and helpful he helped me find a good price and good deal on anything you…read moreneed I live in Chesapeake but still go here very helpful and nice people

Melissa is consistently pleasant and easy to deal with. This is a no non-sense no hidden fees deal…read more Highly recommend for military transitions. I've had much worse experiences at other places in town.

chassidy was so friendly and a big help! definitely recommend trusting them with storage and moving…read moreneeds!

Never anyone in the office, good luck having anyone answer the phones. Was there at 9:20 to make a…read morepayment with my Cash App card. There was a car parked at the office. Had to yell "hello" behind the fence at the storage area, only to be responded with "office opens at 9:30". Couldn't even see the person. No hello, good morning nothing, just office opens at 9:30 from somewhere behind the fence and the storage units. If I didn't already have all my stuff there, I would be moving to a different location.