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Recommended Reviews - Beach Road Dental
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9 years ago
This review is a warning to the public about the Beach Road Dental Clinic, located in Tavwick House, 116-118 Beach Road, Christies Beach SA 5165. The practice is owned by Dr Sinclair and Dr Mellows. We came very close to losing $396. In March 2017, I undertook treatment there and the amount charged was $770. I presented my HCF card to one administrator M1 at the reception. She put it through the machine and after a while acclaimed it didn't work. Without giving me a "Transaction failed" print-out, she charged the full amount to my credit card. A few days later we took the account to the HCF office in Rundle Mall for a claim. Surprisingly it turned out that HCF did pay $396 to the clinic on the day of the treatment. The clinic in fact made extra $396. An HCF staff immediately telephoned the clinic to verify the situation. Another administrator M2 vehemently denied that they received the money. She told HCF it would be 3 month before they could verify the transaction against the bank statement (in the age of internet banking). HCF's head office then produced the evidence of the transaction. With evidence I called the clinic to organise a refund but the rude administrator M2 dismissed the fact and refused the refund. This went on for nearly two weeks. In the end, HCF, having repeatedly encountered the dishonest and despicable administrators of this clinic, decided it would likely mean legal cost out of our own pocket to retrieve the money. HCF overrode the system and paid us $396 and took on the clinic. HCF is a large organisation with internal legal resources for enforcement. read more
Business owner information
Laura H.
Business Owner
Beach Road Dental is now under new ownership since January 2018. We…
More info about Beach Road Dental
116-118 Beach Rd
#116
Christies Beach South Australia 5165
Australia
Christies Beach
Directions
(08) 8382 1981
Call Now
Hours
What time does Beach Road Dental open?
Beach Road Dental opens at 8:30 AM on Monday, Tuesday, Thursday and Friday.Beach Road Dental opens at 9:00 AM on Wednesday.
What time does Beach Road Dental close?
Beach Road Dental closes at 5:30 PM on Monday, Tuesday and Thursday.Beach Road Dental closes at 7:00 PM on Wednesday.Beach Road Dental closes at 4:00 PM on Friday.Beach Road Dental is closed on Saturday and Sunday.
Mon-Tue, Thu 8:30 AM - 5:30 PMWed 9:00 AM - 7:00 PMFri 8:30 AM - 4:00 PMSat-Sun Closed
Other Amenities
Does Beach Road Dental have free WiFi?
No, Beach Road Dental does not have free WiFi.
From the Business
History
Established in 1982.
Beach Road Dental was established over 38 years ago by Dr John Sinclair. Following his retirement in 2017, he kept the practice within the family passing it onto his niece Dr Laura Huxtable, who has maintained the same warm, family atmosphere.
Meet the Business Owner: Laura H.
Dr Laura Huxtable is the principle dentist of Beach Road Dental. After graduating from the University of Adelaide, she has worked in various private practices, before taking over from her retiring uncle, Dr John Sinclair. Dr Laura's philosophy is to provide gentle dental care of only the highest quality that incorporates the latest in professional development. She enjoys practicing general dentistry on patients of all ages, with a particular interest in cosmetic dentistry, root canal therapy and implant restorations. When she is not working, she spends as much time as possible with her family and friends and her beloved golden retriever Hugo.
Why does Yelp recommend reviews?
1 review that is not currently recommended
The reviews below are not factored into the business's overall star rating.
7 years ago
Went for the first time today and I was very impressed by the service. All staff were friendly and professional and I will definitely be recommending them to family and friends read more










