This review is a warning to the public about the Beach Road Dental Clinic, located in Tavwick House, 116-118 Beach Road, Christies Beach SA 5165. The practice is owned by Dr Sinclair and Dr Mellows. We came very close to losing $396. In March 2017, I undertook treatment there and the amount charged was $770. I presented my HCF card to one administrator M1 at the reception. She put it through the machine and after a while acclaimed it didn't work. Without giving me a "Transaction failed" print-out, she charged the full amount to my credit card. A few days later we took the account to the HCF office in Rundle Mall for a claim. Surprisingly it turned out that HCF did pay $396 to the clinic on the day of the treatment. The clinic in fact made extra $396. An HCF staff immediately telephoned the clinic to verify the situation. Another administrator M2 vehemently denied that they received the money. She told HCF it would be 3 month before they could verify the transaction against the bank statement (in the age of internet banking). HCF's head office then produced the evidence of the transaction. With evidence I called the clinic to organise a refund but the rude administrator M2 dismissed the fact and refused the refund. This went on for nearly two weeks. In the end, HCF, having repeatedly encountered the dishonest and despicable administrators of this clinic, decided it would likely mean legal cost out of our own pocket to retrieve the money. HCF overrode the system and paid us $396 and took on the clinic. HCF is a large organisation with internal legal resources for enforcement. read more