An industry that has been almost made extinct should not suffer in customer service. Our one and…read moreonly visit to this travel agency has convinced us that small and local is not always the best option. Two women sitting at desks. One is taking a phone call. The other explains to us that she only handles documents and paperwork. Hmmmm..we did not even ask anything. No hello...just a declaration of her job functions and how they do not relate to any questions or concerns we may have. We promptly walked out the door..... Your choice to go here but here is an inkling of what may await.

Do not book anything through this company. Complete scam they take all your money then when a…read moreglobal pandemic happens and changes the date of your vacation they then tell you to hold off on booking your trip, they then call you back and tell you that you cannot get a refund because the trip was never rebooked. Only reason on 1 star is because they wouldn't let me leave 0/5.

My fiancé and I went with Meredith. Our trip was amazing and no hassle. Went the Mexico for 12…read moredays. Will be going to her for all our future trips with family.

From the owner: While working with me, I want you to be completely happy with the experience. If you have questions…read moreabout myself or my services, get in touch! I hope you continue to book with me for many years to come.

Well.... how should I start this?…read more I met Shevone about three years ago. When she worked at a different travel agency and she has been my travel agent ever since. Our first experience, she sent us to Cancun for a bachelor party. It was the best time I have had in my life because of how well she put together our package. Our flights had no long layovers. We went direct from DTW to CAN. Also, how we were taken care of at our hotel is out of a storybook. They brought us amazing cocktails and apps to enjoy while checking in it was like we were in a lounge enjoying a good time and it's all because of the special touches of our travel agent. It's amazing how we were upgraded to suites because of Shevone and her relationship with the hotel. (She has A big client base and earns pull with big hotels to send her clients to) All in all I couldn't be more pleased with the way were treated and that was most important. So for VIP treatment I recommend this agency.

Shevonne is the best travel agent ive eber used! she has booked my wife and i now 3 vacations…read moreincluding our honey moon! every trip shes booked for me ive never had a problem and everything went exactly how she told me it would! we've always gone with what she recommends and it never dissapoints! from the air travel to the ground transportation she makes sure youre covered all the way! the resorts have always been amazing! i recommend everyone use her!

We had just moved into a new house and had very little time to arrange a trip so this was the first…read moretime my wife and I have used a travel agent. I was amazed at how Cynthia Lennex made things so simple for us. The flights and all. We could not be more pleased. I definitely would recommend this agency and we will use her again.

From the owner: Lennex Travel has been in the travel industry since 1996. We specialize in travel to the Caribbean…read moreand Mexico as well as cruising. Honeymoons and Destination Weddings are also our specialty.

NIna's a great travel agent. She understands all types of travel and knows where to find the best…read moredeals. Plus, she's a great person to work with.

From the owner: Celebrating and making memories via all-inclusive resorts, cruises, honeymoons, destination…read moreweddings, tours, individual travel

Tamara helped us plan a great cruise! I have always trusted Classic Travel with my hockey travel,…read moreso when I needed help planning a lifetime trip, I knew who to call. Tamara helped us build a great package within our budget and helped me get organized. The cruise was just what we wanted. Plus, I was ready for the cruise process/experience. :)

We were making a sorta-last-minute vacation overseas, and I tried booking all the flights by myself…read morethrough various websites (expedia and similar, plus the airline websites themselves) and it was exhausting trying to get together the right combination of flights. And, since it was just a few months away, prices were climbing (literally) by the hour. We had never used a travel agent before, but had heard good things from friends, so we decided to hand it off to Classic Travel. Our agent was Mendee; I told her what we needed and she made it happen that same day (it might have been while I was on the phone with her, but that was months ago now and I forget. I just remember it was fast!) It was so simple. Not only did we get a great price on the flights, but it included car rental! (Which we thought we'd have to do separately.) I can't say enough good things about our experience with Mendee and Classic Travel. I wouldn't book another vacation without going through them.

Working with Anne to help plan our honeymoon to Italy was great! She exceeded our expectations with…read morethe planning process by reworking the itinerary to fit around my Husbands' market trading schedule. She listened to our budget amount and got as close to it as she could, while prioritizing the 'hotels' money for our most desired destination, Positano, which was such a dream come true. She provided us with a list of tours and activities that we could choose from for each location and those did not disappoint! Anne is well skilled and highly recommended!!

I'd give 10 stars if I could!…read more Anne McCulloch and the team at Premium are the best in the business. I have used Anne for over 15 years, for international business travel (million+ miler) and leisure travel (average two international trips per year). Anne is committed to giving her clients the best travel experience at the lowest cost possible. She is knowledgeable and dedicated to getting every detail just right based on client needs. Additionally, she is a champ at support during any travel crisis. We have had a few, including the need for a medical airlift from Jamaica after my husband had an accident--at half the price our insurance quoted us for the same air service! We have recommended Anne to many friends and they also rave about her service. We moved to FL four years ago but I will never switch travel agents!