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Beachside Resort & Residences

3.4 (323 reviews)
PriceyHotels
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Robert B.

The Marriott Beachside Resort Key West is an exceptional property. I have no reservation in my 5 star designation. I was surprised at the lower stars. This is why: 1. The staff is exceptional helpful, patient, informative and happy. Most genuinely seem to love their jobs. This is especially true of each shuttle driver, and each gave a narrated tour on the ride to and from the hotel that included helpful tidbits of information, such as where to order groceries, beer, wine or liquor by delivery service and local points of interest and their favorite restaurants, bars and activities. 2. The three bedroom suite that we rented was tastefully appointed, spotless, spacious, comfortable, and otherwise impeccably laid out. The bedrooms were huge, had large walk in closets, and each was equipped with its own private bathroom. The kitchen was open concept with lots of counter space and high end appliances. 3. The property itself was tasteful and best of all - ocean front with a pool. 4. Shopping was nearby and the hotel bars and restaurants seemed very nice. As an aside I would move in as is.

Nice pool!
Maria T.

Pros: 1. Greeted by John upon arrival. Very nice young man. 2. Very spacious suite for 3 people. 3. The room had mostly everything we needed: A safe, huge fridge, washer and dryer, TWO bathrooms, two TVs, balcony with comfy chairs, USB ports next to bedside, nice shower with big bottles of shampoo, conditioner, and body soap. 4. Toilet and shower in master had a door separating it from sinks. While one did their business, the other could get ready in front of the mirrors. 4. Nice pool. Shout out to Steve - activities coordinator. He was such a nice guy. Gave us fresh towels without us having to ask. 5. Drinks/food poolside. 6. Great location. Close to airport. Away from the craziness of Downtown but still near enough to get to quickly. 7. Always found parking in the covered garage (kept the car cool). 8. Shuttle passes to downtown area. 9. 1 free drink pass. Cons: 1. No paper towel in the room, not even one roll. 2. Room service was lacking. Asked for bottled water and towels one morning and they never came. Asked again that same afternoon. Waited for around and hour... Nothing. Called a third time, and practically begged... Finally came. 3. The beach looked gross. Water had a brown hue probably due to the algae. 4. Couch had stains. 5. Main restaurant was not in service while we were there. 6. Daily parking fee. 7. Daily resort fee.

2nd floor view towards pool
Doug S.

Wow! Recieved an upgraded room to an "A" suite from a "B" basic king room. a is for awesome. Full kitchen, 2 baths, seating area and a full balcony with a resort view. I paid for the room to I luxe the breakfast buffet (notmally$33) and well worth it. The buffet is a full buffet with bread, fruit and egg stations as well as a waffle area. Breakfast is in the hotel restaurant, which is also excellent. Town and Tavern has 2-4-1 drinks every night (but holidays) from 5-7 and then again from 9 until close. Drink prices and food prices are normal for a higher end restaurant in the keys. The view from the beach very nice looking out at passing boats and several Mangroves. Although it says it is, I don't believe the pool is heated. The 2nd restaurant is a casual drink and lite food place located just outside the pool area. They also have lots of live music at the pool and inside for dinner. The shuttle will pick you up or drop off at airport. It also drops/picks up from two spots in the busy tourist section of the KW. The free shuttle runs at the top of each hour. Would highly recommend and we will be back.

The "swimming beach"... lovely, right?

Ummm... a lot? The only nice experience was the reception. Room was ok. One elevator was not working. The VERY SMALL BEACH (for which we actually came here) part was closed for a private event (did not know about it, would've been good info at the reception! And the rest was not accessible- the brochure said "swimming beach" - check the pics and let me know if you would swim there. Stay away! Would not recommend and would not repeat.

Otty B.

Perfect location. Spacious and clean rooms. There's a shuttle bus that take you to Key west until 11pm. Thank you

The so called "beach" they got some real doctored photos on their website

Staff is rude the services provided are not true on their website. The text you about issues but then don't answer when you call back. They don't clean the rooms without a fee They lie and say manager sitting there texting me wasn't there when literally she was After telling us we had to checkout by 10am even after we had emailed about flight issues etc they then didn't of course respond back but then they deactivated our room key where our stuff still was and of course notified us by text. We were sitting finishing lunch at bar by pool the entire time. Then housekeeping staff showed up, eye rolls and all and stood in door until we left the room like we needed escorts. Oh and did I mention the roaches and of course their response you can move rooms. Really .... It gets better though the so called beach view looks like a marsh don't be fooled ...

Extremely pleased with our stay at Beachside resort in Key West! Staff was outstanding, rooms were clean, pool area was great. Always played great music and had live music on Friday afternoon. Very enjoyable stay!!

Jacob T.

Beautiful Marriott property directly on the water in Key West. Very clean and well appointed suites with full kitchen. We had a three bedroom suite that had a nice balcony and living room as well as three full bathrooms. It was very nice. Parking is on site and on the first floor under the building. There is a restaurant on site as well as a service desk to rent jet skis and whatnot. Everyone was very polite and helpful. Lovely place.

Kim N.

I would strongly urge you NOT to book at beachside resort . It seems they used to be Marriott according to reviews . This is a new owner and Airbnb dominant . I work in property management and this is the utmost horrible experience. We booked weeks before our spring break trip to key west , only to have the reservation cancelled 1 hour before arrival . I have in writing that the condo was 3rd floor ocean view . When questioned as to why my itinerary says 1st floor, beachside was full denial saying they don't have a 3rd floor and that even if they told me it was the 3rd floor ocean view (and sent me a link which I clicked on and booked ) - it doesn't mean I would get that condo . Long story short ...they misrepresented and falsely advertised their units and when questioned decided to argue and cancel . If you want to ensure a pleasant and confirmed stay for your family , you will not find it at beachside . I had apprehensions with them being so new and zero reviews . So we had to scramble to book another place for same day check in at premium price. Such a disappointment on how things were handled by this new company .

Ashley P.

With so many other options, don't waste your time. I've had status with Marriott for 15 years. Never in over 967 nights have I been so completely disregarded as a guest. First, I checked in 2 days prior with my arrival time. Next, arrive and room not ready. The guy checking me in did not acknowledge my status, nor ask if I wanted points or breakfast. I watched everyone else in my party get an upgraded room, some to a 3 bedroom suite, and get offered champagne! (This is important because the manager tried to tell me that I got this room because that is what my company had booked for me. How does that work? (Insert sarcasm)). I had to sit around for hours before getting into the room. I asked for a mobile key, nope we don't do that here. When I got there? My room is facing the road and I can hear the traffic from the main road, the room next to me and the service drive. I know, third world problems right? To top it off, after I get to my room they send someone else in to check into my room! They gave my room to Someone else too! Of course I had to go stand in line to see what they could do, and you guessed it! NOTHING! If I could find another room in this proximity I would be out of here. Plenty of other hotel chains that value guests. Other than that.... Pool is nice, there is no beach, and the drive to duval is not close. The gym is tiny too. Meeting rooms are humid and smell. This is NOT worth your money or your points. But doesn't the view look nice?

VPC ENC - Virgin Pina Colada Every New City - IMRAN™
Imran A.

The hotel was decent. Easy location. Nothing special to write about so it was pricy for the experience. I moved to a Hilton after 2 nights. Front desk staff was good. Steak was pricy like NY but no better than Outback Steakhouse. I had far better version of the same top filet mignon at Prime Steakhouse the next night. SUPER irritating that they have staff at the poolside snack bar who can't speak a word of English. This is USA and I am a legal immigrant speaking English and should not have to run around looking for English speaking staff in America.

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They did not have blankets for us. We had someone sleeping on the pull out couch and had no blankets for it!!!!

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Review Highlights - Beachside Resort & Residences

Spent the week here and other than going to Duval one day for sight-seeing, we really didn't leave the resort.

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Ocean Key Resort & Spa

Ocean Key Resort & Spa

4.0
(216 reviews)
$$$

Terrible hotel building with terrible customer service…read more Building is old and consist of few buildings combined. Need to change elevator 2 times to go to your room. Rooms are nicely decorated but not what you expect for $1000 a night. They are way over priced for the quality. Front desk staff is terrible. Don't know how to handle issues which you will have plenty. We didn't have AC 2 out of 3 nights and they didn't even feel bad about it. They said basically it is what it is and we have to deal with it. One night they moved us to another room and they were acting like they were doing us a favor. It was major problem for us. second night they moved us to our room which has broken AC And gave us boxed fan to cool off. Front desk manager is clueless and don't know how to handle issues and he has kids working for him who do not know how to handle anything. They are like teenagers. I would never ever stay there again and warn anyone not to there. Oh you will wake up 5am because of dumpster trucks getting the trash and it takes like 20 min. Another thing is their damn roosters , they start 4am and won't let you sleep. Jesus, it was 3 days of hell!

Sad for the resources and time spent here that I wont get back…read more Sometimes you can't trust your friends judgement on accommodations. We wish we had checked out and stayed at Marquesa hotel instead. But everyone was at the same hotel for the weekend so we stuck it out. For the price point, ones expectations are commensurate and this place was not even in the same universe as other hotels charging the same rate. The hotel is right on the water but in key west, the same can also be said for a gas station. Right away you know there's a problem because the elevator to reception smells like rotting seaweed (sargassum). The reception area seems like a guest room that was adapted and its small and dark and doesn't work. Then you get to the guest rooms from the year 1985 with chair railing and crown molding that has never seen a magic eraser in its life. Covered in 40 years of dust and who knows what else. The blinds have never been dusted or replaced in 40 years. Are you getting the picture? The head board had mystery smears on it. Floors were filthy with 40 years of accumulated dust. We dared not step one toe into the murky pool. We watched as guests sat there for hours, drink after drink, and never got out. Not even to use the bathroom? Ewwww. Every day the streets flood with high tide and poor civil planning so coming and going from the hotel means wading in ankle deep water and probably sewage, which is probably why the elevator smells so terribly. No wonder all the associates there seem so sad. I would be too if I worked there. I was sad for the resources and time spent here that I wont get back.

Opal Key Resort & Marina

Opal Key Resort & Marina

3.4
(98 reviews)

Another fantastic stay at Opal Key! This was another return visit for us, and once again, we…read moreabsolutely loved it. Check-in was busy when we arrived, but the staff remained friendly, patient, and accommodating. We've stayed here several times over the years, including during the renovations, so we've seen the resort through all its phases. It's wonderful to see everything almost completed, and the property looks great. Throughout every visit, the staff has always gone above and beyond to make our stay enjoyable. One thing we've learned is that if you have a special request, just ask , they're happy to help whenever they can. Our two-bedroom suite was perfect for our family. We love the layout and found it incredibly comfortable. While many guests prefer the ocean-view rooms, we actually enjoy them, even with the occasional cruise ship in the harbor. Besides, you're in Key West! Take a walk and explore, you'll find gorgeous ocean views all around the island. The location truly couldn't be better. You're within walking distance of Duval Street, Mallory Square, great restaurants, shopping, and so many Key West attractions. We also had dinner at the newly decorated Lolita's Coastal Cocina, and it was absolutely delicious. A special thank you to Damir K., who has been wonderful throughout our stay. His hospitality, along with the rest of the staff, is one of the many reasons we keep coming back. Keep up the great work, Opal Key...we're already looking forward to our next visit!

Save your money on the ocean view. the entire complex is obscured by 8+ story cruise ships that…read morearrive EVERY DAY at 7am, play the Star Spangled Banner (loudly) at 8am, and don't leave until 7pm. Also watch out for the valet guy. I rolled down my car window to find out where I should leave me car while checking in and despite being less than 10 feet away from me, he ignored me and walked away. After I checked in and tried to get my kiddos situated in the lobby with our luggage so I could go self-park the car I finally got his attention by him calling out "hey, can you move your car?" To which I replied "As soon as I'm done doing what I'm doing. And for the record, I tried to ask you where to park and you ignored me and walked away so... sorry, not sorry?"

Marquesa Hotel

Marquesa Hotel

4.4
(134 reviews)
$$$

Marquesa Hotel is a small boutique hotel in Key West. Our brief stay was lovely, and I'd want to…read morestay here again if returning! What I enjoyed: *Great location *Delightful, helpful employees *Neighboring restaurant Cafe Marquesa is fantastic dining! *Complimentary sangria at afternoon check in and coffee in the morning. *Beautiful pools, water fall garden and tropical landscaping *In room dining available. *See attached Hotel information photos.

If you are coming to Key West and want a place that's close to the action yet feels quaint and…read morequiet. This is your place. The lobby feels inviting and warm. They had fresh water and a welcome sangria as I checked in. *They have daily coffee in the morning and cookies and iced tea in the afternoon. The only thing missing is a happy hour with wine and cheese! I spent a lot of time trying to find the right room (online). Without being there, it was hard to choose. I chose a poolside room (shared balcony). I was given room 3 and I loved it. :) There is plenty of room for two people. The bed was so comfy and the pillows were perfect. They have complimentary water (2 bottles) in your room. They have a mini fridge and options to buy snacks and liquor. They have fruit infused water next to the pool daily. You will stay hydrated. There is an honor bar next to the water; which has a few pricy options for a beer or other canned beverages. I did see plenty of people have their own drinks poolside. So, outside drinks are allowed at the pool...but no glass. They have two pools. I preferred the pool towards the back. There are lush beautiful plants all around you and you'll often see little lizards scurrying by the pool. They did not have a late checkout for my room but they were nice enough to hold my bags and have use of the pool while I waited for my friends to arrive. I would stay here again but during high season, the rooms get expensive. I loved room 3 but would love to someday stay in the cute cabin looking rooms up behind the pool. They have a covered porch, sitting room m, and a large bathroom. Overall, the service was solid. The grounds of the hotel are lovely, the bed was amazing, and the pools were a lovely respite from the crowded streets and heat of the city.

Beachside Resort & Residences - hotels - Updated July 2026

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