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    The Conch House Heritage Inn

    4.6 (45 reviews)
    ModerateHotels
    Open • 8:30 am - 6:00 pm

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    Neil T.

    Loved the relaxed atmosphere of the Conch! Loved the Delaney suite and back porch with its privacy. The resort is very clean with all the amenities you need. We loved the breakfast. Thank you Hiliary, Carol and Lynn for your hospitality! Would stay here again.

    the Cabana room
    Marla L.

    When planning a summer vacation, hundreds of thoughts whiz in and out of your brain stringing together a discordant symphony of questions. Have I shed that last five pounds from winter hibernation? Will my tan lines make me look like the awkward bridesmaid with uneven shading? And did I pack enough Chapstick, Coppertone, Aloe, Band-Aids and Advil to keep a CVS in business? Luckily, the difficult question of where to stay is easy. The Conch House Heritage Inn is the essence of Key West. It's everything that a Bed & Breakfast is supposed to be; historic, quaint, detailed, and cozy. Upon arriving, my boyfriend and I were starving. After allowing us to check in early, we were immediately directed toward a local, Key West favorite: Camille's. See, when staying in a Bed & Breakfast, there is an understood and unmentioned secret code. You don't reserve a room at a place like the Conch House and hope to be led to the Wendy's on Duval Street. No, there is a nature of wild freedom, of touring the unchartered roads of a city that is attached to an oasis such as this. Now, on to the "bed" aspect. We reserved the Cabana room for two nights; a private little cove directly on the pool deck, perfect for two, well-kept with a distinct sense of novelty. The warm orange bed against the bright blue walls was almost Caribbean. It commanded relaxation. They provided all the trimmings of a hotel: fresh towels, miniature soaps, clean linens, without a trace of that store-brand, generic feel. As for the "breakfast" side of things, much can be said for the two pieces of homemade banana bread I devoured, and the 2 pieces I took for the road. They served fresh-cut fruit, hard-boiled eggs, warm cranberry and lemon poppy seed muffins, the standards - bagels, brewed coffee, juice, and mini boxes of cereal. Did I mention the homemade banana bread recipe that's been handed-down through their family? Everything about our stay at the Conch House Heritage Inn was effortless. Check-in and check-out were both simple and untangled. The prime location was a plus, the property clean, the owners warm and welcoming, and the question of where to stay - settled for a lifetime.

    Kathryn H.

    We spent 3 nights at the Conch House. We stayed in the upper unit by the pool. The room was very clean & the bed was quite comfortable. The staff is very friendly & Carol is a wealth of knowledge about everything local. The location is great & within walking distance of pretty much everything in Old Town Key West.

    Siu-Ling C.

    I love it here!!! The inn is big but small at the same time. There are not that many rooms so it's a more intimate + romantic setting, but they have many idyllic spots to sit + enjoy the day. I love the porch area. No kids screaming or running around, bc they do not allow kids under 12 yrs old . They bake fresh muffins + banana bread! They had mimosas, too! The complementary continental breakfast was light, fresh, + hit the spot. The pool is secluded + quiet + open 24x7. The room is beautiful! We stayed in the Hemingway room with wood floors in the Delaney House. The 2 person shower is wonderful! Staff are friendly + helpful! The Conch House is beautiful + close to everything! I love the ambiance. The modern air condition kept the room nice + cold, plus I love that it has a remote control! The cable tv is small but we didn't spend too much time watching tv. Free wifi. It's nice to have a small fridge for our drinks + leftovers. I love the privacy yet the inn is close to everything. There was traffic passing by but it was not bad unless you are a real sensitive sleeper + in our room, they had a sound machine with ocean + water sounds. It's about a 5 mins walk to everywhere + parking was conveniently onsite at $7. a day. They know what they are doing here. They paid attention to detail + they have tried to think of everything from floats for the pool + rental bikes to wander around with as well as modern conveniences like effective air control + wifi that works + up to date plumbing + onsite parking. The price is a bargain really. The rooms are clean, the accommodations are wonderful, + the place is well cared for + well-appointed. I was happy with everything + I plan on coming back. I would highly recommend Conch House for its elegance, charm, + carefree convenience!!! I could also see a wedding party renting the entire inn + having a blast!

    Bed as seen from doorway of Caribbean room (downstairs in pool house).

    From the moment I first called and spoke to Carol to the moment we left with a hug, the Conch House was the PERFECT place for us. I use a wheelchair now that I can't walk long distances, so I always call places like B&Bs in advance to find out about accommodations for me. Carol said the Caribbean room was on the first floor of the pool house and had zero steps, a large bathroom, and a small step to get into the shower. Well, I had seen the pictures but to hear her describe that was important for me to make a decision. She told me about other rooms that were available but after talking with my husband, we agreed that this was our best option. I called back and spoke with Hillarie to make the reservation. Even though the room was not in the main house, we were delighted with our choice. It was perfect. The shower head is a little high up for me (but I'm 5'1") and the toilet seems taller than most handicapped toilets because my feet didn't touch the floor (yes, seriously. . .one of those moments where you think to yourself "hmmm, did I . ..shrink? What's going on?"). I didn't need my wheelchair in the bathroom, but if I did, I could have rolled it under the sink. I also LOVED having the entire back of the shower as a seat and very sturdy grab bars. The room was clean, and we all know how important that is. The bed was quite comfortable, the A/C worked well, and we left the ceiling fan on at all times. The closet was large enough to store the wheelchair at night. Refrigerator in the large closet kept our sodas and water bottles icy cold. I usually travel with my own pillow but did not this trip and that was fine. We slept well, and didn't really have trouble with street noise. We did hear the church bells across the street the first morning at 9 (we had gotten in late the night before) and we did hear when fire trucks or ambulances drove with sirens running, but the good thing about being on this side of KW was that we did NOT have roosters waking us up. We have stayed at other B&Bs/guest houses before where a rooster perched on the AC unit each morning before the sun came up and I can assure you that's no fun. . .however, we did not have to worry about that over here. You can hear some noise from guests in the room above you (doors opening/closing, things being dropped on the floor, etc.) but it was normal for the location and nothing annoying. We only used the pool one time, and it was not nearly as warm as I expected - and that was a good thing in the middle of July considering the pool was taking direct sun for hours! My husband helped me down the pool stairs and we floated for awhile and chatted with Hillarie. Before we had arrived, my husband (unbeknownst to me) had called and had spoken with Carol, I believe, to ask about recommendations on florists. We were coming down for our 25th wedding anniversary and he wanted a bouquet that looked like the one I had in 1993. Recommendation was spot on, although I certainly could not lift a bouquet of that size for the renewal ceremony that my husband also had arranged (all together now: "awwww."). So he went into the kitchen and asked Carol to help him pull together a few I could hold. By the time we were to leave, some of the closed lilies had opened, and with that, the orange parts that stain anything they touch. Back to the kitchen for help removing those, wrapping the stems in a water-soaked towel they could spare, and putting the vase in an old box - all done with a smile. We would absolutely stay here, in this room, without thinking about it on our next trip. Perfect for us, and perfect to accommodate my specific needs.

    Grande boca room

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    Page 1 of 2

    Ask the Community - The Conch House Heritage Inn

    Review Highlights - The Conch House Heritage Inn

    “Being just a couple blocks from Duval St, we could easily walk to any of the attractions on Key West.”

    Mentioned in 7 reviews

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    Ocean Key Resort & Spa

    Ocean Key Resort & Spa

    (216 reviews)

    $$$

    Giving a solid 4 stars. Honestly its much easier to list what could be improved. And considering…read morethis environment, I can only think of a couple. 1. Hot Tin Roof Restaurant. The breakfasts for the price taste dismal and lower quantity. 2 eggs bacon, toast, and chopped potatoes a bit over $20 as most other dishes plus smaller sizes if you just want a donut or similar. The vibe I get is for breakfast this place is for guests who have a hotel package that includes free breakfasts. They also charge a 18% mandatory "service charge" and of course another line for the tip. We didn't do dinner here. I hope its better than the breakfast. 2. We booked under The Edge Chase Sapphire Reserve so its $100 property credit and free breakfasts for 2. When you consider "service charges" tips, taxes, and determine what the credit can be used for, it becomes a bit confusing. I know for a fact that laundry is not included, neither is the $50/day valet parking. Sort of an resort advantage to keep the guest guessing. Drinks food, spa i know are included with the $100. The valet guy was cool and informative. Considering the small island size and the cost of everything, this was a great stay. The room and balcony overlooking Malery Square plus the ocean and Sunset Island were fantastic. I have stayed at many locations over the years and this was by far the best. Pegasus on Duval is a dump. Both Hyatts are nice but on east side of the island so transportation becomes an issue. Do you really want to drive close to Duvall....if you can find a space, then pay for parking? This place is 2 blocks from Sloppy Joe's, Hogsbreath, next to Malerly Square and sunset pier. Walking distance to the hot spots at night.

    Terrible hotel building with terrible customer service…read more Building is old and consist of few buildings combined. Need to change elevator 2 times to go to your room. Rooms are nicely decorated but not what you expect for $1000 a night. They are way over priced for the quality. Front desk staff is terrible. Don't know how to handle issues which you will have plenty. We didn't have AC 2 out of 3 nights and they didn't even feel bad about it. They said basically it is what it is and we have to deal with it. One night they moved us to another room and they were acting like they were doing us a favor. It was major problem for us. second night they moved us to our room which has broken AC And gave us boxed fan to cool off. Front desk manager is clueless and don't know how to handle issues and he has kids working for him who do not know how to handle anything. They are like teenagers. I would never ever stay there again and warn anyone not to there. Oh you will wake up 5am because of dumpster trucks getting the trash and it takes like 20 min. Another thing is their damn roosters , they start 4am and won't let you sleep. Jesus, it was 3 days of hell!

    Opal Key Resort & Marina - beautifully decorated entrance

    Opal Key Resort & Marina

    (99 reviews)

    Another fantastic stay at Opal Key! This was another return visit for us, and once again, we…read moreabsolutely loved it. Check-in was busy when we arrived, but the staff remained friendly, patient, and accommodating. We've stayed here several times over the years, including during the renovations, so we've seen the resort through all its phases. It's wonderful to see everything almost completed, and the property looks great. Throughout every visit, the staff has always gone above and beyond to make our stay enjoyable. One thing we've learned is that if you have a special request, just ask , they're happy to help whenever they can. Our two-bedroom suite was perfect for our family. We love the layout and found it incredibly comfortable. While many guests prefer the ocean-view rooms, we actually enjoy them, even with the occasional cruise ship in the harbor. Besides, you're in Key West! Take a walk and explore, you'll find gorgeous ocean views all around the island. The location truly couldn't be better. You're within walking distance of Duval Street, Mallory Square, great restaurants, shopping, and so many Key West attractions. We also had dinner at the newly decorated Lolita's Coastal Cocina, and it was absolutely delicious. A special thank you to Damir K., who has been wonderful throughout our stay. His hospitality, along with the rest of the staff, is one of the many reasons we keep coming back. Keep up the great work, Opal Key...we're already looking forward to our next visit!

    Save your money on the ocean view. the entire complex is obscured by 8+ story cruise ships that…read morearrive EVERY DAY at 7am, play the Star Spangled Banner (loudly) at 8am, and don't leave until 7pm. Also watch out for the valet guy. I rolled down my car window to find out where I should leave me car while checking in and despite being less than 10 feet away from me, he ignored me and walked away. After I checked in and tried to get my kiddos situated in the lobby with our luggage so I could go self-park the car I finally got his attention by him calling out "hey, can you move your car?" To which I replied "As soon as I'm done doing what I'm doing. And for the record, I tried to ask you where to park and you ignored me and walked away so... sorry, not sorry?"

    Casa Marina Key West, Curio Collection by Hilton - Exterior

    Casa Marina Key West, Curio Collection by Hilton

    (143 reviews)

    $$$

    We stayed at Casa Marina Key West in August, which is considered the slower season. The hotel is in…read morea great location--about a 20-minute walk to Duval Street--and they offer bike and golf-cart rentals as well. Check-in was easy, and the lobby was very clean and inviting. The property has a bar, café, concierge, and a small restaurant serving breakfast. Our room was spacious, the bed was very comfortable, and the shower had excellent water pressure. We also enjoyed having pool access. The pool was definitely the highlight. It is saltwater and has separate adults-only and children's sections, which was a huge plus. The pool attendants were wonderful, and the pool manager did an exceptional job. Their service is the main reason I would give this hotel three stars instead of fewer. Unfortunately, housekeeping was very slow. Our room was not serviced until around 4 p.m. most days and was not serviced at all on Sunday. This was especially odd because housekeeping staff could be heard speaking loudly in the hallway very early in the morning. We also had one very uncomfortable experience at the hotel bar. A heavily intoxicated gentleman was yelling racial slurs while another woman played country music loudly from her phone. The bartender was alone, and there did not appear to be any security support nearby. We left immediately. Ironically, we had planned to attempt a little ghost-conjuring of our own one evening, given Key West's spooky reputation, but our plans were quickly interrupted by the very drunk man in the lobby yelling racial slurs. It was certainly not the supernatural encounter we had in mind. The hotel does have beach access, although we avoided the beach because of the significant seaweed issue, which was not the hotel's fault. Overall, Casa Marina has a beautiful pool, comfortable rooms, and a convenient location, but the housekeeping delays and bar incident made the experience feel inconsistent.

    Stayed here recently as typical Marriott guests. This was one our first experiences with Hilton as…read morewe are thinking about changing companies & there isn't much to choose from from Marriott in Key West. We will give Hilton a few more shots but based on this first experience we wouldn't make the change. Obviously this hotel is lovely. Beautifully decorated and appointed. However there were quite a few misses in the rooms themselves that made the stay a little odd. I realize it is a converted military base and they were working within preexisting parameters but even so, had some details just been thought out like at all, it would make for a better customer experience. The bathroom in our room, for example was not humongous, but not small by any means. There was so much wasted space. No towel bar at all despite there being two completely bare walls. So our hand towel and washcloths had to just sit on the counter. Okay, sure, except vanity itself was very small. Like comically small for two adults to share. So once the towel was there and the glued down vanity tray there wasn't really room for anything else. So our toiletries and my makeup ended up on the floor for our stay. Again, not a huge bathroom so that got claustrophobic quickly. The shower was tiny. Like comically small. No wall niche or anything to put our toiletries on so they just sat on the floor - again taking up valuable standing room in a comically cramped shower. Ladies if you have a razor with the gummy bumpers that get stuck to surfaces if not allowed to dry completely - there's not where for that to happen so get ready to have to replace your head when you get home. The shower turns on on the same wall as the shower head and because it's so tiny you have to fully step inside to turn it on so you'll get soaked every time you shower. Make sure you take off your clothing before turning on the shower. Then the towel hook is parallel to the shower head but outside of the shower so you have to fully exit the shower and reach over the toilet to get your towel. So you're cold. Have to clean water off the towel and floor afterwards (but there a perfectly fine bare wall right there...who designed this space?) These are more specific to our room, but our shower door also did not close and left about a half an inch gap. So hot air constantly got out but so did water. Lots and lots of water all over the floor every shower (see photo). The next issue was a metal cut out on the ceiling that was rusting. Like there was dripping rust in one corner. That was a bit alarming and kind of gross honestly. Our vanity mirror was broken on all 4 corners (see photos) I have a feeling it'll just going to fall apart one day soon and someone will have a big complaint about that as it is dangerous. Lastly, remember how I said there no counter space? In one of the times I had to bend over to pick up my products from their bag stored on the floor, I saw the under-mounted sink that had mold growing all over. Cool cool...that's just the bathroom. The room itself is lovely. Beautifully decorated. Truly. But that's where the "luxury" ends. The TV did not work consistently. Sometimes it did. Sometimes it did not. Sometimes the sound & the screen weren't synced. The outlet in my nightstand wasn't attached so when you went to plug anything in it sunk into the drawer and was unreachable for the entire stay. Cool. There are no closets, just a rod with hangers and a bunch of random hooks around the room. Our curtains didn't close all the way so hope you don't plan to sleep in on your vacation because you won't get to if you are light sensitive like me. Not that that mattered because had construction going on that started at 7am...ahh so relaxing. No apology by the way. We upgraded to an ocean view with a balcony. The view was gorgeous. It truly was a great way to start my *all too early* vacation morning, however we had two smokers who were also enjoying their view with cigs and that put a damper on it for us. I don't want to smell your cigs at 7:30 am over coffee. They also added a little clear bannister to the original facade. I imagine this is for modern safety compliance. Cool, however it is not fully attached and created this tiny tunnel where things get trapped. Our balcony alone had some old food trapped in there and it was getting moldy. Because it was clear we could clearly see that and I kind of can't believe no one had taken care of it. That's gross and unsanitary and now two separate places with mold in our room. Do they think the salt from the ocean will carry it and sanitize it? I also had an issue prior to checking in where not one but two staff members were rude to me over the phone while trying to book a luxury dining experience that was not bookable online. Needless to say we skipped that. I have more to say and an additional complaint but this is all Yelp /Google will allow for characters...

    The Marker Waterfront Resort

    The Marker Waterfront Resort

    (202 reviews)

    $$$

    The one thing this place has going is the location! For the things we did, it was in a great spot!…read moreHowever, for the ammount of money you spend I would probably not come back! We were so excited to find out there was live music every day at the pool, only to be disappointed when most of the time it was not that good! They also allow locals/ non guests to come in which we heard several times while we were out from people and it was proven true! The bar/restaurant hours were so odd and it closed pretty early for being the only food in the place! Do not expect early check in or late check out- they do not accommodate this even though they text you to ask when you will be arriving! We only had someone clean our room once during the 6 days we were there! We ended up bringing our own trash out everyday, finding someone for toilet paper/towels, etc! This trip was for our honeymoon and it was just disappointing to spend so much money to get the bare minimum!

    The MARKER has won me over !…read more From the outside of the property the place looks great and looks like many of the homes in Old Town but much newer and much bigger. And inside the building the decor is keys typical but done so well and the entrance up the stairs is great. I also love that they have a private garage beneath the resort. Once we got our keys, we passed through the pool areas (more than one pool) and it's lovely; so tropical with tons of palm trees and other plants and it's kept so nice. We arrived to our room and was so pleased, so clean and decor made us feel good. As nice as everything was I wanted to go out for the night and the location for this can't be beat. Right by the Bight Marina so we have a lot of restaurants/bars to choose from like Boat House, A&B Lobster, Half Shell Raw Bar and Schooner Wharf and in the morning you're right by Cuban Coffee Queen. Also the location is walkable to Duval Street so you have more restaurants more bars and lots of action.

    The Conch House Heritage Inn - hotels - Updated September 2026

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