We stayed in Palm Paradise July 2025 and it was awesome for our family of 21. Our family rented…read moreagain for 2026 and had several disappointments. Spending over 13,000, we expected much better. First, Real Joy tried to charge a $120 bicycle fee when plainly advertised, 4 bikes included.In 2025 we were charged $500.00 cart rental and tried to this year asking for a credit card 2 days before our arrival for the fee. I accidentally discovered by calling La Dolce Vita about the umbrellas and chairs (also included) that the golf cart is also included. Icemaker was not working- maintenance man said we must have hit a button to turn it off. He pushed a button, felt inside and said getting cold and left. Made 4 ice cubes and stoppped. We were able to get a little ice from refrigerator ice maker. Count not find anywhere to buy ice. Pool filter was not working. Maintenance worker came and cleaned pool with net and said he did not work on pool pumps and he would report it after I already had. The night before check out , Dockside Dream bedroom on second floor, kept throwing breaker and switch that operated ceiling fan quit working.I reported that before we left. There were several places on the flooring that had been torn and skinned. Could not believe the difference in this property in just 1 year. We will not rent again for what it costs.

Service Review - Vacasa (Island Princess Unit 402)…read more Our stay at Island Princess Unit 402 was largely positive in terms of the condo itself, cleanliness, and location. However, our overall experience was significantly impacted by ongoing construction noise that was not properly disclosed or handled. Vacasa did not disclose ongoing construction at the time of reservation, which is critical information for guests planning a vacation. The first written notice about construction was sent on the morning of January 20--after our stay had already begun. More importantly, after receiving that notice, we spoke directly with a Vacasa agent by phone on January 20 at approximately 11:15 a.m., who assured us that the construction was not taking place in the part of the building where our unit was located. That information turned out to be inaccurate. In reality, construction was occurring directly on the parking ramp below our unit, producing loud, persistent noise for the entire day, every day, during the final five days of our stay. This substantially disrupted what was meant to be a relaxing vacation. We have video evidence documenting the noise both inside and outside the unit. While Vacasa later stated that there were no internal notes documenting our phone conversation, the lack of internal documentation should not negate the guest's experience--especially when the impact was so obvious and prolonged. We believe Vacasa has a responsibility to: * Disclose known construction issues before booking * Provide accurate information when guests inquire * Take accountability when misinformation materially affects a guest's stay This situation was disappointing and avoidable. Future guests should be clearly informed so they can make an educated decision before booking. We hope Vacasa will improve transparency and communication to prevent similar experiences for others.

This is my first time staying here in fort Walton. This is a nice condo however they need more…read moreelevators and a larger pool. I would probably stay here during off season because it is quieter on this end. We stayed in unit 613 which was a 2 bedroom with a curved 65 inch tv in the living room. The place was very clean and we got a great deal through ecbyo.com.

We had a wonderful stay and would definitely recommend this hotel! Everything was very clean, and…read morethe staff was incredibly friendly and welcoming. We stayed in a two-queen studio suite with a kitchen, and it was the perfect size for our family. Having the kitchen was a great convenience during our trip. One of the best perks was that both breakfast and dinner were included with our stay, which made it an even better value. The hotel is only about a two-minute drive from the beach, making it very convenient for beach days. It's also close to plenty of restaurants and shopping, so everything you need is nearby. Overall, the facilities were wonderful, and we would happily stay here again.

Great location, friendly staff and clean. I loves that there are two hot tubs and two heated pools…read more It was quite and the maintenance staff was there early getting it ready for the day

The view was spectacular and the location was convenient. What we did not like were the conditions…read moreof the condo. It was dirty and in need of remodeling. I'm guessing/hoping my spouse got a great rate since we were there in November, but I didn't want him to feel bad so I did not say anything. Some of the pans were filthy, there was mildew in the shower and there was dust and cobwebs. It needs a some TLC.

We own several vacation rentals along 30A and recently switched to them for turnover cleaning. They…read morehave been the best cleaning service we've worked with! The cleaning team is professional and leave everything spotless. We always get compliments. Highly recommend!

Unit 7B has very minimal appointments, there was no cutting board, the dryer vents into the back of…read morethe closet and isn't connected. Unit was blown with hot moist air every time we used the dryer. Washer was broken on the front. Mold was visible in the AC closet. Worst, Southern Resorts was completely non responsive to any requests for service. Can't recommend this unit or Southern Resorts.

Great condos and perfect walking distance to James Lee Park! Love staying here! Pool for those that…read moredon't want to deal with crowds at the beach, private parking and free wifi!