Radi is a rare entity, an honest auto repair garage. He does honest work for an reasonable price…read more I will warn you that although he's honest the establishment could use a make over. However, he has helped my avoid costly repairs many times over the years. I trust him as do many others here.

We needed a high end repair on our car and Radi came through for us. Pricing was reasonable for the…read morescope of the work. Communication was good. We have used this shop for everything from simple to complex work, I can recommend without hesitation.

Went here for decades and now the prices have ballooned to unaffordable levels. The labor rate was…read more$130/hour. I would have liked the option between buying an after-market part compared to manufacturer part.

Reliable service and great customer care. I take my truck…read morethere for oil changes, tires, brakes, etc I've been going to Tom's over twenty years.

These guys generously made the time to give me a timely and helpful diagnosis, making sure my car…read morewas safe to drive. Great vibes, great people.

Great guys all around- very honest, very affordable, very nice, very fast. Can't ask for much more…read morein my opinion. They will definitely be my go to guys going forward!

Oil change and tire rotation. Friendly and experienced. They were able to get to the bottom of a…read moreshake in the front end. (Previous shop had about old 50 weights on the tires and attempted to purchase a $200 rotation for tires that " may be defective". )

Honest, reliable, friendly. I've never had an issue dealing with them and I have been using them…read moresince they started the business. They don't try to upsell and, as far as I can tell, their prices are not unreasonable.

If you're looking for reliable, high-quality automotive service, New Paltz Auto Works truly stands…read moreout. From the moment you walk in, their team provides exceptional customer service, friendly, professional, and genuinely focused on helping you understand your vehicle's needs. What really sets them apart is their efficiency and attention to detail. Repairs and maintenance are completed in a timely fashion without cutting corners, giving you confidence that the job is done right the first time. They communicate clearly throughout the process, so you're never left wondering about the status of your vehicle. Whether it's routine maintenance or more complex repairs, New Paltz Auto Works delivers dependable service you can trust. Highly recommended for anyone looking for honest work, fair treatment, and quick turnaround times.

Scammers. Were supposed to replace a water pump on my son's car and instead splashed some sealant…read moreon it which failed after a couple weeks. I subsequently checked on yelp and they pull this scam a bunch. Who knows what else they do. When I got the water pump replaced my mechanic here showed me the crack and the place where they had applied some sealant instead of replacing the water pump. Never do ANY business with these crooks. EVER.

Do not go here, if they feel like they can rip you off they'll try. I went in for an inspection…read moretold me I had a leak worth spending 1,000+ inspected for a leak. An hour of time wasted. no leak got correct inspection at another shop, got my inspection sticker

I waited over 4 hours to get a tire replaced here recently. It was nice that they were open early…read morein the morning, however that was the only nice part about my visit. After about 1.5 hours I asked for an estimate on when it would be ready and they did not give me a clear answer. I waited in the waiting room another 1.5 hours while many customers came and left. I followed up again going on hour 4, which is when they called to see what was taking so long for the tire to be delivered. After that phone called, I was told the tire was coming from Poughkeepsie and should be there in a half hour. I struggle to understand why this service took so long and why their slogan is "We sell tires", yet the tire sold to me took about 4 hours to be delivered from across the river, not sold in-house. I was very dissatisfied with the service provided, no explanation, sympathy or discount was provided for the inconvenience. They also tried to get me to replace the opposite tire, however I denied the service and consulted with another mechanic in town who said that tire was fine and did not need to be replaced. I got the other tire replaced at Mavis in Poughkeepsie for almost $100 less and their service was much quicker and they were super nice too!

They have a separate repair business under the name of "Beacon Automotive Inc" run by a man named…read moreFarouk and conducting New York State auto emissions testing under license 7048129. In doing a normal inspection they severely dinged my front hood and severely damaged the front grill. Get your car inspected and serviced somewhere else!